M&UGA Hotela
Balendin Berrio-Otxoa Kalea 2bis
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Why people book this hotel
“Very friendly and helpful staff, great facilities”
“Staff super helpful, clean, confy”
“Lovely hotel in great location”
“Beutiful, peaceful, very kind, helpful and respectful staff, exceptionally clean…”
“Attractive, comfortable rooms with great décor and good fittings”
“Rooms were comfortable and the hosts were very friendly”
“Breakfast is also excellent”
“Breakfast was delicious with lots of choice”
“Very helpful with great communication and a clean and comfortable room”
“Nico is very hospitable, we arrived quite late and they kindly came and help us …”
“Generous, well-priced breakfast”
“Comprehensive, good value breakfast”
Overview
Boasting a shared lounge, terrace and views of city, M&UGA Hotela is situated in Elorrio, 30 km from Sanctuary of Arantzazu. Featuring a garden, the 1-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is non-smoking and is located 41 km from Funicular de Artxanda. At the hotel, rooms have a wardrobe. The rooms have a desk and a flat-screen TV, and some units at M&UGA Hotela have a balcony. At the accommodation the rooms are fitted with bed linen and towels. Guests at M&UGA Hotela will be able to enjoy activities in and around Elorrio, like hiking. Catedral de Santiago is 42 km from the hotel, while Arriaga Theatre is 42 km from the property. The nearest airport is Bilbao, 41 km from M&UGA Hotela, and the property offers a paid airport shuttle service.
Traveller reviews
Anthony
couple
May 30, 2026
“The best value hotel room we’ve had in the last decade!”
Very helpful with great communication and a clean and comfortable room. Generous, well-priced breakfast.
Dermot
extended_group
May 24, 2026
Lovely hotel in great location.
Romeo
extended_group
May 21, 2026
“Good Value for money, amazing Basque hospitality. Eskerik Asko!!”
Nico is very hospitable, we arrived quite late and they kindly came and help us with the check-in, the hotel is very clean and well furnished, room on top floor is amazing with sky windows that you can watch the stars during clear night. Room is cleaned very well and I will definitly returned when I come back to this area.
Ermir
couple
April 6, 2026
A home far from home! Best place ever!
Jamie
family_with_children
January 15, 2026
“Excellent”
Very friendly and helpful staff, great facilities.
Blanca
extended_group
October 11, 2025
All great. Staff super helpful, clean, confy
Jakub
solo_traveller
August 30, 2025
“A very clean hotel with a very nice staff”
Beutiful, peaceful, very kind, helpful and respectful staff, exceptionally clean, very tasty breakfast, nice location next to a beautiful church (absolutely do take a look inside!).
AlistairF
family_with_children
August 26, 2025
“Perfect hotel in a great location”
Great location, close to the centre of the town. Attractive, comfortable rooms with great décor and good fittings. Comprehensive, good value breakfast.
Nils
extended_group
August 13, 2025
We stayed in Elorrio by chance and were blown away by the beautiful town. The location is very convenient, only a short walk to the square with restaurants serving good pintxos. Rooms were comfortable and the hosts were very friendly.
Ronny
couple
August 4, 2025
Very cosy hotel in a nice little town in a beautiful Basque region! Little town does not mean that you won't find a good restaurant around...there are plenty of them!
Richard
family_with_children
July 19, 2025
“Just brilliant.”
Loved the owners, so friendly and welcoming.
Michael
solo_traveller
June 20, 2025
What a gem in a beautiful.little town with exceptional host and hostess.This is my second tome staying here and hope to be back again.It is only an hour for ferry in Bilbao.So very easy.It is located amongst beautiful buildings and a fabulous old church.The apartments are ultra modern and very clean and comfortable.Breakfast is also excellent.
James
family_with_children
May 26, 2025
“Wow”
Amazing
Guest
family_with_children
May 22, 2025
“Excellent”
Very friendly and helpful staff, great facilities.
Siddharth
extended_group
May 22, 2025
“100% recommended.”
Everything. Niko and his wife were incredibly helpful and tended to every complex need we could throw at them. An absolute pleasure to stay at their place. Lovely rooms in a beautiful little town. Well laid out rooms with extremely comfortable beds and luxurious bathrooms.
Peter
couple
May 21, 2025
“Lovely hotel in a beautiful town, a gem to visit”
Room was a great size with a very large bed. Lovely balcony and tastefully decorated. Breakfast was delicious with lots of choice. The commutation from the hosts before and during our stay was exceptional. They stored our bicycles for us in a secure location.
Elena
couple
March 27, 2025
“Just perfect”
Everything
Dinc Berk
extended_group
November 3, 2024
“Perfect”
Property and peoplewere amazing
Steven
solo_traveller
October 8, 2024
“Excellent location in town and would recommend”
Excellent location in centre of town and nice breakfast and very clean with friendly hosts
Mary
couple
October 4, 2024
“Super place to stay!”
This is a wonderful location in a completely authentic town in the Basque region.We loved everything about it,especially our wonderful hosts who could not do enough for us even supplying a travel card for our bus trip to Bilbao.The breakfast is copious and delicious.A gem of a place!
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Hiking, Pub crawls
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid meals, Breakfast options, Wine/champagne, Coffee house on site
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers
General
Bicycle parking, Heating, WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Lift, Safety deposit box, Soundproof rooms, Non-smoking throughout, Air conditioning
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, Picnic area, Garden, Terrace, Sun terrace
Physical distancing
Cashless payment available
Reception services
Invoice provided
Safety & security
Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, First aid kit available
Self check-in
Digital key access
Services
Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Airport shuttle, Shuttle service, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Tour desk
Transport
Airport pick up, Airport drop off, Public transport tickets
Double Room
The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer.
Double Room - Disability Access
The double room features air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a walk-in shower.
Single Room
The single room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Hotel Policies
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