Great location, very helpfull staff.

Nice hotel great rooftop 👌 comfy beds stunning viewz from rooftop .. great location.. go to las sireans for fish! But book it... would stay here again...

Breakfast was super

“Look at other hotels in the area”

Dirty room. Dirty toilet. Okay stay. 2eggs maximum at breakfast which is hilarious. You have to wear a wristband if you stay there like its a festival 🤣

Cute room ...

“Good stay”

Nice central location in arenal and very clean rooms

“Warm recommendations”

We absolutely loved everything - the staff is friendly, the hotel is clean, tidy, the beds are very comfortable, the breakfast is generous. The rooftop pool with a view is great. The location is also good. I highly recommend this hotel! <3

Great rooftop pool and views. Excellent location for the beach and public transport.

“I can recommend this hotel!”

Everything was very clean, the staff extremely friendly and they have an excellent breakfast buffet!

“Lovely, clean & great staff”

The property was so clean and it smelt AMAZING! Truly every time I walked into the lobby I was on a high of a beautiful smell

“**A Complete Disaster – No Water No Excuse**”

I recently stayed at this hotel and it was an absolute nightmare. One of the most basic necessities, running water, was completely unavailable throughout my stay, making the experience both uncomfortable and unacceptable. On our first night there was no access to water, meaning no ability to shower, wash hands, or even flush the toilet. This not only raised serious hygiene concerns but also made the entire stay unbearable. Staff provided vague explanations and little to no assistance, leaving guests frustrated and helpless. Staff suggested: using the ground floor toilet to have a shower at 1am. I explained that this is a health and safety concern e.g slipping etc. Staff said that they don't think that this is a valid concern(!). Staff suggested us moving to a completely different room at 1am meaning that we would have to pack all our staff and do this all over again. Both solutions show how staff really don't value costumers experience. I am truly shocked by the absence of professionalism showed by the staff who worked overnight on the 15th of April. To make matters worse, there was no alternative solution offered, no bottled water for basic needs, no compensation, and no clear timeframe on when the issue would be resolved. A hotel failing to provide water is a fundamental breach of service and the complete lack of communication and care from the management made it even more unacceptable. I strongly advise against booking here. No guest should have to endure such conditions, especially when paying for a supposedly functional accommodation.

Everything was great, the staff was friendly, the maid from the 8th floor was very nice and friendly, the restaurant staff too... a positive experience from the hotel... Hotel very clean, good location...

“4th time returning. Absolutely love this hotel.”

Location and views across they bay , Roof top pool and sun bathing, breakfast buffet.

“Lovely hotel with friendly staff and excellent food and facilities.”

Clean, modern, excellent breakfast.

“Very good”

The hotel receptionists were extremely friendly and helpful, patiently answering all of our questions. The breakfast offered a wide variety of options and was quite satisfying. The hotel is just a short walk from the beach.

Great location, superb breakfast with plenty of choice. Couldn’t fault hotel or staff

“Don't stay here!”

Nothing, the hotel was horrible and disgusting.

clean, affordable, 2 min walk from the beach, lovely roof terrace

rooftop pool was great and hotel really close to the beach and bars and restaurants

Everything was great, both receptionist very helpful. We would like to visit this place again someday.❤️