“生涯で最悪のホテル。このようなホテルを紹介すべきではない。紹介内容と全く異なっており、Booking.comの責任も問われると思う。”

1. First night the electricity in the room was out and it was blackout. The electricity was not restored, and we had to move from room on 3rd floor to another room on 2nd floor in total darkness. There were no emergency lights in the room and hotel, so we used i-phone light to move a lot of luggage. The lack of emergency lights and guidance is very dangerous in the emergency such as a fire, and it cannot be said that the safety of guests is maintained at this hotel. This is a very serious matter for hotel guests. 2, There was no coffee maker in the room. At this hotel, kitchen tools and other items are rented from the front desk, but there was no coffee maker or toaster in stock. 3. When I arrived at the hotel after 4 p.m. and tried to check in, I was made to wait for about 40 minutes, and at the end I was given the hotel's iPad and told to enter my name and address. 4. When we entered the room, there was a strong smell of deodorant or disinfectant. I immediately opened the window to ventilate, but my wife, who is allergic to chemicals, had a headache. If you're looking for safety and comfort, you shouldn't choose this hotel. 5. In this hotel free breakfast means hot water with Oatmeal powder pack and lukewarm coffee. I was scheduled to stay for 6 nights, but I actually stayed for one night. After that, I found another hotel and ran away. I had been waiting for the manager since the early morning to get a refund for 5 nights, but she finally showed up before 10 o'clock. As soon as I tried to explain, he went into the back room and yelled at me, "I've heard all about the power outage, and you should have left without staying, so why did you change room and stay after the power went out?" Perhaps she mistakenly thought that she was being asked for a full refund. But I was able to pay for 1 night and get a refund for 5 nights. Even so, her attitude is not that of someone who works in the service industry.

No due to not able to.get nursing discount or military

“Not enjoyable”

Not much

Coffee and cereal bar is not my idea of breakfast

I booked the room on the app and paid for it in the app. The hotel never received my booking and would not let me stay.

“Rude and not helpful”

Booking.con has always a great service

“amazing incredible staff very clean and very outstanding”

I loved the fact the room was clean and also I loved how helpful Terra was during our check in and check out process she has gone above and beyond. One of the best extended stays I ever was at this is my #1 choice for all my travels.

“Staff was nice & wanted to please. Beds were comfortable. Price was way too high (booking.com).”

A muffin is not breakfast. The room was a nice size.