“Highly recommended.”

Great location just in the centre, traditional property with the renovated, comfortable rooms, very friendly staff, great selection of food in the breakfast buffet. The hotel restaurant’s menu offers options for meat lovers and vegetarians alike.

Easy access, friendly staff. Rapid check inn. Great restaurant.

“excellent”

Booked a suite which was excellent. Hotel is right on the main square with both a restaurant inside and outside.

Staff were very friendly and helpful. Location was central. Bed was very comfortable.

“fantastic”

The total package of location, excellent room great restaurant made our stay very good plus the staff were great

“Nightmare: 24 hour reception service not reliable at all!”

Upon arrival around 10.30 PM (a bit later as expected due to train delay), I noticed the front door of the hotel/restaurant was already closed and locked despite that my late arrival was accepted by the hotel. There was a phone number posted on the front door, so I dialed it. The phone number was not working. I tried multiple times to make sure I was calling the right number, but the call was always immediately disconnected. I started looking around and thinking about how to get in touch. I had the great idea to have a look on their website and on booking.com, mentioning both a phone number which was different than the one on the door. So I dialed that number and heard a phone ringing inside, which was clearly at the reception desk or in the restaurant. After a while it stopped ringing (apparently at that thime the line was forwarded to 'the night receptionist'). I tried this multiple times as well, but still nothing happened. My last personal attempt to get in touch with the hotel staff, was by sending them a text message via the booking.com application and Facebook Messenger. However, I got no answer that night. I decided to contact booking.com helpdesk by phone and explained them the issue. They were very helpfull and tried to get in touch with the owners as well (meanwhile I heard that phone ringing inside again). They've sent them an email and if there would be no reaction within 45 minutes, then they would take further steps. After 45 minutes, I recontacted the booking.com helpdesk. As expected, the had received no answer to their email. Since there is no other hotel in Domazlice that claims to have a 24h reception service, they arranged me an alternative hotel in Plzen, which is 45 minutes by car (and 2.500 CZK of taxi costs as it was already past midnight, of course to be paid by myself). Rebooking to the other hotel cost me nothing, so credits to booking.com service.

Location, especially good for the weekend

“Left us wanting to revisit.”

A friendly hotel at a very good price. Good sized rooms. Plenty of wardrobe space. settee in room. Good breakfast included in our deal. Right in the centre of town for all the interesting little arcaded shops.

The service and accomodation was top.

The dinner was delicious. The room was big and had high ceiling.

“Generally good”

The hotel has a lovely ambience with attentive staff. Good breakfast and good restaurant food. Comfortable bed with summerweight duvet- good attention to detail

The location is great - directly on the main square. There is a restaurant downstairs but that is something positive. We ate there and in the evenings, it didn't interfere with our sleep in any way. Rooms quiet. I would happily stay there again.

Super nice cozy room, great furnishing style.

The staff was really helpful, they tried to open the window for us and were full of understanding for our demand.

Excellent location in the heart of Domazlice. Beautiful historical building. Traditional Czech style full breakfast - both cold and hot items including local cakes