“Fantastisch!”

Beautiful house! Everything we needed was there!

We are a family that travels all over the world, many times we stay in small places, and we have never had such an unpleasant and even humiliating experience. In  first impression the place looks cozy and comfortable, and  the hosts seem nice.  But during the stay we had wery unpleasantexperiences. First of all, we received only 2 rolls of toilet paper, and we are a family of 5. The very next morning we ran out of toilet paper and before we left for a day trip we sent a message to the hosts with a request to add toilet paper.  We received an answer only at 9.30PM that we should take care of ourselves.  To be honest, we were shocked by the answer.  This is a very isolated place, at 6PM everything closes, there is no nearby supermarket that is open, and there is nowhere to purchase supplies.  But that didn't interest the hosts, and they just left us without toilet paper.  This has never happened to us, especially since they live next to the accommodation. So at 7 in the morning we had to run look for toilet paper. Very frustrating, annoying and inhospitable. But the worst was during check out.  Before checking out we washed all the dishes, cleaned the kitchen and emptied all the bins.  We left the dishes to dry in a dryer.  And of course, after a 3-day stay of 5 people, the floor is not the cleanest, even though we vacuumed it twice.  At the checkout, the host claimed that we should leave the place as clean as we received it, he literally forced my husband (who is at least 20 years older than him) to stand and wipe the dishes and put them in the closet, and almost forced him to wash the floor. He counted all the forks, spoons and knives, checked each plate individually, looked for defects, claimed that we broke some kind of object (didn't happen), and all this time he keeps our deposit of 500 euros in cash. The host behaved rudely, spoke in a degrading and aggressive manner. We left the place feeling humiliated, which spoiled our whole day.