Will charge you Destination fee and fee on fee and tax on tax

“Great location, comfortable hotel”

The lady at the front desk was unflappable, even when lots of people arrived at the same time. The room was comfortable, and the location is great.

“Fab location and great rooms”

The Thompson Denver is a lovely hotel, rooms are really nice and there is ample chill out areas in the lobby as well as a bar and restaurant. The rooms are spacious and the beds comfy. The showers are huge and offer products by D.S Durga which smell amazing. Room service is available from 7am - 11pm. The location is super central with 16th Street Mall running alongside the hotel and Larimar Street a block away. There are ample restaurants and shops to explore.

All staff extremely friendly, helpful and efficient. Excellent location. Room very clean and comfortable.

“Style and comfort in the very centre of Denver”

The hotel looks very stylish, especially the bathroom in our room was stunning. The location is ideal, at the cross of Market Street and 16th Street Mall - it couldn't be more central, just a stroll from Union Station. A bonus was the duo playing jazz at the bar downstairs on Saturday evening. Another bonus was an umbrella available in the wardrobe of the room - I needed to go buy something while it downpoured.

I had high expectations when booking Thompson Denver by Hyatt, especially considering the premium price of $450 per night. Unfortunately, my experience was extremely disappointing. The biggest issue was the air conditioning, which did not allow the temperature to go below 73°F. This made it incredibly uncomfortable to sleep, which is unacceptable for a luxury hotel. When I reported the issue, I was offered another room, but it had the exact same problem. Instead of a real solution, I was given a fan, which is absurd given the cost of the stay. To make matters worse, when I requested a reasonable refund (30%) due to the discomfort, the hotel only offered $150, which does not reflect the inconvenience I endured. Their reasoning? That I reported the issue on the last night – as if that justifies having a faulty AC system throughout the hotel. For the price, I expected comfort, quality, and proper service. Instead, I got sleepless nights, unhelpful management, and a complete disregard for guest satisfaction. If you value a comfortable and hassle-free stay, I strongly recommend booking somewhere else. This hotel is not worth the money, and their customer service does not match the standard they claim to offer. Would NOT recommend.

“A very good full service hotel in an excellent location”

Excellent restaurant with friendly staff. Very comfortable beds

“Great city center hotel”

Brand new hotel, excellent location, great, spacious room with everything you need, fantastic bathroom. The works..

“Great option”

Design, location

“All great”

Location and design

“Excellent location in a fun downtown”

The hotel is in a great location, very walkable to all downtown Denver attractions and lots of great restaurants. The rooms are very comfortable. Good size, nice windows, nice shower, and comfortable bed. The fitness facility is very good. There were plenty of machines and weights--every morning there were 4-6 people exercising and it was easy to accommodate them all. The staff were very nice and attentive.

The design of the public spaces was aligned with price. Fitness center was very well equipped. Rooms were spacious and well designed.

“Highly recommend”

Location is excellent. Very friendly staffs

“Good stay, a bit overpriced for dinner”

I went to the hotel for a one night only business trip. I found it according to my expectations: clean, friendly staff, good location and very comfortable. The area has plenty of restaurants nearby for the night and the furniture and the design of the hotel are beautiful

“Great location with modern city vibe.”

Location and ambiance

“it was nice and comfortable”

cost to park

“Okay. It was the location that I wanted but I would t return.”

Location

“Cool, functional hotel in downtown location. Ticked all the boxes.”

The hotel has a nice design and the location of the hotel in downtown is great with close proximity to breakfast places and restaurants. The room was nice and airy. The gym was well equiped for a hotel gym. The staff on reception were very pleasant and friendly.

“Great hotel with a fab cocktail bar and excellent breakfast”

Gorgeous hotel with 2 fantastic cocktail bars Breakfast was delicious at Maggys restaurant Well-appointed room with comfy bed and great products

“Stunning room and beautiful hotel, shame about the noise.”

Beautiful hotel and stunning room