Felicia Hotel & Suites
Luis Cordero 10-57
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Why people book this hotel
“The hotel is very well located, and the receptionist was very kind and helpful”
“Beautiful hotel, wonderful staff, hot tub was great”
“The steam room didn't really work well but everything else was exceptional”
Overview
Felicia Hotel & Suites has a garden, shared lounge, a terrace and bar in Cuenca. Located in the Cuenca Historic Centre district, the property provides guests with access to a hot tub. The hotel features a sauna, room service and free WiFi throughout the property. At the hotel, rooms are fitted with a desk, a flat-screen TV, a private bathroom, bed linen and towels. The rooms will provide guests with a fridge. A buffet, à la carte or continental breakfast can be enjoyed at the property. Speaking English, Spanish and Portuguese at the 24-hour front desk, staff are willing to help at any time of the day. Popular points of interest near Felicia Hotel & Suites include Pumapungo Museum, Tomebamba River and Cuenca New Cathedral. The nearest airport is Mariscal Lamar International Airport, 2 km from the accommodation.
Traveller reviews
Florent
solo_traveller
August 6, 2025
“Staff very friendly”
The hotel is very well located, and the receptionist was very kind and helpful. She gave me great information about the city and even arranged a taxi for me.
Baker
extended_group
May 21, 2021
Beautiful hotel, wonderful staff, hot tub was great. The steam room didn't really work well but everything else was exceptional.
Facilities
Accessibility
Toilet with grab rails
Activities
Public Bath, Sauna, Hot tub/Jacuzzi, Water park
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Fruits, Coffee house on site, Breakfast options, Breakfast in the room, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
WiFi available in all areas, Non-smoking throughout, Heating, Non-smoking rooms, Facilities for disabled guests, Family rooms, Safety deposit box
Internet
Internet services, WiFi, Free WiFi
Outdoors
Garden, Terrace
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
24-hour security, Smoke alarms
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Fax/photocopying, Trouser press, Shared lounge/TV area, Daily housekeeping, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Tour desk, Ironing service
Double Room
The double room includes a private bathroom fitted with a bath, a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Triple Room
The triple room includes a private bathroom fitted with a bath, a shower and a hairdryer. The triple room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box and parquet floors. The unit has 3 beds.
Twin Room
The twin room includes a private bathroom fitted with a bath, a shower and a hairdryer. The twin room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box and parquet floors. The unit has 2 beds.
Quadruple Room
The quadruple room includes a private bathroom fitted with a bath, a shower and a hairdryer. The quadruple room features a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV with cable channels. The unit has 4 beds.
Deluxe Suite
This suite consists of 2 bedrooms, a seating area and 1 bathroom with a bath and a shower. The suite provides a wardrobe, a safe deposit box, parquet floors and a flat-screen TV with cable channels. The unit offers 2 beds.
Single Room
The single room includes a private bathroom equipped with a bath, a shower and a hairdryer. The single room provides a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Hotel Policies
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