Hotel Tonchalá
Av 0 Calle 11 - Esquina
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20 nights, 2 adults
Includes taxes and charges
20 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Location staff price”
“Very good location”
“Also the staff was super friendly”
“Very clean and well maintained facilities”
“breakfast was fine but for the size of the hotel, kinda poor, more options shoul…”
Overview
Hotel Tonchala is situated in the commercial and financial area of Cucuta, just 7 km from the border with Venezuela. Free WiFi is available throughout the property. Rooms feature a contemporary design and are functional decorated. They have air conditioning and are equipped with a minibar. The private bathrooms include a bath and a shower. Guests can relax at the sun terrace or go and explore the surroundings. The tour desk can advice on a variety of trips around the area. Tonchala´s restaurant serves breakfast, lunch and dinner. All prepared with national and international ingredients. Ventura Plaza Shopping Centre is just opposite the hotel and General Santander Stadium is within a 10-minute walk.
Traveller reviews
Ricardo
extended_group
December 20, 2025
“Get rooms towards the pool”
Location staff price
carrasquero
solo_traveller
November 6, 2023
“Excelente hotel”
Amplias habitaciones
Silvia
family_with_children
August 28, 2023
Very good location
gavn
solo_traveller
June 25, 2023
“Nunca más! Too noisy!”
breakfast was fine but for the size of the hotel, kinda poor, more options should be available. Location is very central and close to malls and different resources. Not so many typical/traditional food options in the neighborhood
Rodriguez
family_with_children
February 6, 2023
“Excelente full recomendado !”
Rodriguez
family_with_children
February 6, 2023
“Excelente full recomendado !”
Paul
couple
July 19, 2022
Fantastic experience. We loved hotel Tonchalà
Gilberto Moreno
solo_traveller
January 8, 2022
Very clean and well maintained facilities. Also the staff was super friendly.
Facilities
Activities
Casino, Hot tub/Jacuzzi, Nightclub/DJ
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid meals, Breakfast options, Special diet menus (on request), Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
WiFi available in all areas, Non-smoking rooms, Family rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor furniture, Outdoor pool, Outdoor pool (all year)
Parking
Free parking, Parking, Parking on site, Private parking, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Kids' pool, Swimming pool, Swimming Pool, Pool/beach towels, Pool bar, Shallow end, Sun loungers or beach chairs, Swimming pool toys
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals
Self check-in
Passport/ID information collected online before you arrive
Services
Business centre, Laundry, 24-hour front desk, Room service, Meeting/banquet facilities, Ironing service, Valet parking, Express check-in/check-out, Packed lunches, Tour desk, Fax/photocopying, Luggage storage, Private check-in/check-out, Trouser press, Daily housekeeping, Grocery deliveries
Standard Double Room
Guests will have a special experience as the double room offers a pool with a view. Providing free toiletries, this double room includes a private bathroom with a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as pool views. The unit offers 1 bed.
Superior King Room
Features a king-size bed and LCD TV.
Double Room with Two Double Beds
Features 1 extra large beds.
Presidential Suite
The pool with a view and hot tub are the standout features of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a coffee machine, a seating area, a wardrobe as well as pool views. The unit has 1 bed.
Superior Suite
This suite's special feature is the pool with a view. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as pool views. The unit offers 1 bed.
Deluxe Single Room
The pool with a view is a top feature of this single room. This air-conditioned single room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Hotel Policies
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