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Holiday Inn Cúcuta, an IHG Hotel

Hotel

Calle 11A # 1E - 132

10 nights, 2 adults

USD$1,143

Includes taxes and charges

10 nights, 2 adults

USD$1,143

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
7 mentions

Also the staff was really friendly and in general, the property met the expectat…

The room is big and super confortable and the staff is very nice and helpful

Great location
6 mentions

Location is convenient, it is comfortable and have a nice buffet for breakfast

Location is perfect in front of Ventura Plaza Mall

Clean rooms
6 mentions

Rooms were clean and comfortable

Clean

Comfortable rooms
5 mentions

The rooms were very clean, the pool was amazing good a good view

Room service and restaurant food was very good

Breakfast available
2 mentions

The breakfast was delicious, a lot of options

Pool
2 mentions

The pool was very nice and the best of all is that they give you towels in the p…

Overview

Offering an outdoor pool and a restaurant, Holiday Inn Cúcuta, an IHG Hotel is located acroos the Ventura shopping centre and a 5-minute walk from the emblematic Santander Park. Here you can find San José de Cúcuta’s Town hall, the Cathedral and the financial sector. Free WiFi access is available. Featuring 98 rooms with city views complete with a coffee machine, an ironing station and a living room with a refrigerator and a work desk. Room service is available 24 hours a day. At Holiday Inn Cúcuta, an IHG Hotel you will find 2 restaurants, 2 bars and a fitness centre. Other facilities offered at the property include luggage storage and a convention centre with 7 meeting rooms with a total capacity of 400 people. The property offers free parking and a 24-hour front desk. Camilo Daza International Airport can be reached after a 15-minute drive.

Traveller reviews

J

JUAN

solo_traveller

June 23, 2026

10

All

J

JUAN

solo_traveller

May 26, 2026

10

Facilities

T

Timothy

extended_group

April 20, 2026

6

All items exellent - it was just getting sick from the buffet breakfast that was a let down.

Rooms were clean and comfortable

T

Timothy

solo_traveller

April 3, 2026

8

Room was excellent -

Clean

C

Carlos

solo_traveller

November 24, 2025

9

All good! Safe and accesible play to stay in Cúcuta

The hotel is really well located. Next to a large mall and in general safe and accessible. Also the staff was really friendly and in general, the property met the expectations

J

Jessica

extended_group

October 3, 2025

10

Great choice

Location is convenient, it is comfortable and have a nice buffet for breakfast

V

VERONICA

family_with_children

September 6, 2025

10

Fantastic location, breakfast, pool and beds!

The breakfast was delicious, a lot of options. The pool was very nice and the best of all is that they give you towels in the pool!. The room is big and super confortable and the staff is very nice and helpful. Location is perfect in front of Ventura Plaza Mall.

V

Vivas

couple

August 25, 2025

8

Good

P

Paul

couple

August 10, 2025

10

Excellent

Again staff so helpful and friendly would recommend this hotel to anyone staying in cucuta

J

JUAN

family_with_children

July 5, 2025

10

Location clean and comfy

J

JUAN

family_with_children

June 30, 2025

10

Location

M

Maryot

couple

February 24, 2025

10

estupendo

si

C

Carlos G.

couple

January 19, 2025

8

Good

Good break fast

P

Paul

couple

November 21, 2024

10

An amazing time with great staff

All the staff were very friendly and made you welcome being there for 11 days we got to know the staff and they were always very helpful Hotel was very clean would recommend this hotel to anyone travelling to cucuta

A

Aruz Liliana

couple

November 19, 2024

10

The rooms were very clean, the pool was amazing good a good view

A

Alen

solo_traveller

November 9, 2024

10

It was great stay!

B

BLAI

family_with_children

August 30, 2024

10

Excellent stay in Cúcuta.

Location is very good, and staff is helpful and friendly. Value for price is excellent.

S

saudy

extended_group

August 18, 2024

10

Recomendable

Excellent

J

John

couple

July 14, 2024

8

Very comfortable

Location was excellent, staff friendly and helpful. Room service and restaurant food was very good. Room was spacious and bed comfortable with excellent pillow selection.

A

Ashwin

solo_traveller

June 25, 2024

8

Will stay again

Clean, convenient, friendly staff

Facilities

Activities

Fitness centre, Public Bath, Steam room, Fitness

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Wine/champagne, Fruits, Coffee house on site, Breakfast options, Kid meals, Snack bar, Breakfast in the room, Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered

General

Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Soundproof rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site, WiFi available in all areas

Internet

Internet services, WiFi, Free WiFi

Outdoors

Sun terrace, Terrace

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Pool/beach towels

Safety & security

24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Lockbox key collection at the property

Services

Airport shuttle (additional charge), Daily housekeeping, Ironing service, ATM/cash machine on site, Tour desk, Fax/photocopying, Luggage storage, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities

Premium Room

The double room features a wardrobe, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a minibar, a coffee machine and a flat-screen TV with satellite channels. The unit offers 1 bed.

Max 2 guests 29 1 bedroom 1 bathroom
Standard Double Room with Two Double Beds

The double room offers a wardrobe, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar and a coffee machine. The unit has 2 beds.

Max 4 guests 29 1 bedroom 1 bathroom
Standard King Room

The double room provides a wardrobe, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a minibar, a coffee machine, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Max 2 guests 29 1 bedroom 1 bathroom
Standard King Room - High Floor

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit has 1 bed.

Max 2 guests 29 1 bedroom 1 bathroom
Standard Room

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a minibar, a coffee machine, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Max 2 guests 29 1 bedroom 1 bathroom
Standard Double Room with Two Double Beds - High Floor

Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit has 2 beds.

Max 4 guests 29 1 bedroom 1 bathroom
Junior King Suite

Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit offers 2 beds.

Max 4 guests 35 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 13:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printIn accordance with local tax laws, all Colombian citizens and resident foreigners must pay an additional fee of 19% VAT. This VAT supplement is not included in the accommodation rates and must be paid separately. To be exempt from this 19% VAT fee, guests must have a TP12 visa or a PIP3, PIP5, PIP6, PIP10, TP7 or TP11 stamp when entering the country. The exemption only applies to accommodation fees. The permit must be shown upon arrival. VAT is not automatically included in the total amount of the reservation. In accordance with Colombian law 679 of 2001, law 1,336 of 2009 and resolution 3,840 of 2009, child sexual exploitation is illegal. Therefore, all children between the ages of 0 and 17 must present a valid identification document and their birth certificate along with their parents' identification documents to confirm the relationship. If the minor is not accompanied by his or her parents, the adults accompanying him or her must have written authorization from a notary along with the aforementioned documentation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 3:31 AM

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