Hostellerie du Pas de l'Ours "Relais et Châteaux"
Rue du Pas de l'Ours no 41
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The staff were extremely friendly and helpful throughout our stay”
“The staff was super friendly and proactive”
“We were given what is considered the best room in the hotel”
“The room was very nice, we didn't take a big one because we were staying only fo…”
“The beverages during breakfast were very good (Special mention for the orange ju…”
“Breakfasts were fantastic”
“Excellent service,location and food”
“An amazing spa, a very relaxing moment, we are looking forward to coming back du…”
Overview
Hostellerie du Pas de l'Ours is peacefully located in a stylish chalet in Crans Montana, in the Swiss Alps. Hostellerie du Pas de l'Ours "Relais et Châteaux" provides free WiFi, free parking and breathtaking mountain views. The suites at this boutique hotel feature an open fireplace and a spa bath. The décor includes exposed wooden beams, natural stones and fur fabrics. The hotel's gourmet restaurant, l'Ours, features a Michelin star and 18 Gault-Millau points. Hearty and traditional dishes are served in the hotel bistro, Le Bistrot des Ours. The hotel spa area, I'Alpage, is a great place to relax. Fun treatments are even offered to children from 3 years old.
Traveller reviews
Uros
family_with_children
February 24, 2026
“Very friendly staff, but noisy at night”
The staff were extremely friendly and helpful throughout our stay. We were given what is considered the best room in the hotel.
Rick Van Buel
couple
October 9, 2025
“Will comeback, and book for a longer period of time the room with the Hottub!”
The beverages during breakfast were very good (Special mention for the orange juice). An amazing spa, a very relaxing moment, we are looking forward to coming back during the summer to enjoy the pool outside! The staff was super friendly and proactive. The room was very nice, we didn't take a big one because we were staying only for a single night, but we were impressed by the quality, and we loved the Atmosphere.
Clare
couple
September 22, 2025
“A wonderful hotel with extremely pleasant and professional staff”
The whole hotel is amazing. We ate dinner in the bistro the first night and that was delicious. Breakfasts were fantastic.
Mark
couple
September 3, 2025
“Excellent service and wonderful hotel”
Excellent service and quality of the hotel and food
Aleksey
couple
March 4, 2025
“Just the view out of the balcony/terrace is worth the money for the loft.”
Andrea
couple
February 16, 2025
“We had great time and delicious breakfast”
Beautiful decoration, super Calm, and great service . So nice staff
Andrea
couple
February 16, 2025
“We had great time and delicious breakfast”
Beautiful decoration, super Calm, and great service . So nice staff
Davide
couple
February 13, 2024
“amazing hotel, with amazing staff”
Friendly staff, making you very much feel at ease. The rooms are luxurious and the breakfast extraordinarry.
Martin
couple
December 17, 2023
“5 star for a reason. Lived up to its own expectations.”
It s a 5 star for a reason and we saw that in everything from how we were received, taken to our room, the help, the service, the food and most importantly the staff. Exceptional !
Jiven
couple
March 4, 2023
“Extremely friendly staff providing world class service.”
Extremely friendly staff providing world class service. Remy and the team were the most gracious hosts and organized the best stay for us.
Eda
couple
January 23, 2023
“Fantastic Hotel - really great value and luxury!”
Amazing staff and service. Thank you for everything.
Nolwandle
couple
October 8, 2022
“A beautiful location with an amazing team overseeing our stay. Everyone was so attentive and really made it such a pleas”
The property was so well situated! Amazing Mountain View’s and not too far off from the main town area! also well situated!
Sandro
couple
August 28, 2022
beautiful chalet, amazing room and amazing food very friendly personnel
Guido
family_with_children
June 27, 2022
“The best service of our 3 weeks trip across Europe”
Another great example of Relais&Chateau in terms of premisses. A wooden Chalet, with stunning views. I was on a 4500km drive trip across Europe with my son and stayed in about 10 four to five star hotels. Whilst post Covid, the Hospitality sector has suffered from huge drainage of staff and service quality has dropped to an all time low, Hostellerie du Pas de l’Ours has an absolutely top notch service throughout all departments! They are truly guest centric and are a beacon of what true hospitality is! congrats to the Management and everyone of the team members! A special mention to Remy, who has made the impossible possible, yes this still exists and he is the role model for it!
Francoise
family_with_children
February 22, 2022
I like the chalet style and is so warm and comfortable
Nicholas
couple
October 20, 2021
“Crans-Montana”
Every experience was fantastic
Wil
couple
August 13, 2021
Excellent service,location and food. Will return for sure!!
Facilities
Activities
Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Fishing, Skiing, Games room, Casino, Solarium, Spa and wellness centre, Massage, Children's playground, Billiards, Table tennis, Darts, Canoeing, Hiking, Cycling, Bowling, Hammam, Horse riding, Squash, Mini golf, Indoor pool, Indoor pool (all year), Nightclub/DJ, Beauty Services, Facial treatments, Waxing services, Manicure, Pedicure, Body treatments, Body scrub, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Walking tours, Themed dinner nights, Live sport events (broadcast), Aerobics
Entertainment and family services
Board games/puzzles, Baby safety gates
Food & Drink
Kid meals, Wine/champagne, Fruits, Coffee house on site, Breakfast options, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Restaurant
General
Pets allowed, Non-smoking rooms, Family rooms, Soundproof rooms, Safety deposit box, Allergy-free room, Lift, Heating, Bicycle parking, Non-smoking throughout, WiFi available in all areas
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (seasonal), Garden, Terrace, Outdoor furniture
Parking
Parking on site, Private parking, Parking garage, Accessible parking, Parking
Pool and wellness
Pool with view, Heated pool, Sun loungers or beach chairs, Sun umbrellas, Swimming Pool
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Services
Pet bowls, Shuttle service, Barber/beauty shop, Ironing service, Valet parking, Currency exchange, Room service, Meeting/banquet facilities, Airport shuttle, 24-hour front desk, Business centre, Babysitting/child services, Laundry, Dry cleaning, Concierge service, Airport shuttle (additional charge), Daily housekeeping, Grocery deliveries, Private check-in/check-out, Shuttle service (free), Shuttle service (additional charge), Express check-in/check-out, Luggage storage, Fax/photocopying, Packed lunches, Car hire
Ski
Ski storage, Ski school, Ski equipment hire on site, Ski pass vendor
Transport
Airport pick up, Airport drop off, Public transport tickets
Family Suite
2-floor suite with a sleeping gallery for the kids, a south-facing balcony, a fireplace and a spa bath. Please note that 2 children up to 2 years can sleep in this room for free.
Double Room
This wood-panelled room is north-facing, towards the street, and offers a private shower and toilet. Please note that 1 child up to 2 years can sleep in the parents’ bed for free. Please note that extra beds are not available in this room type.
Deluxe King Suite
The unit offers 1 bed.
Junior Suite
Spacious room with a south-facing balcony, a fireplace and a spa bath. Please note that 1 child up to 2 years can sleep in the parents’ bed for free.
Loft Suite
Spacious room with a south-facing balcony overlooking the mountain, a fireplace, a flat-screen TV, and a bathroom with a spa bath.
Luxury Suite (2 Adults)
Spacious room with a south-facing balcony overlooking the Alps, a living room with a fireplace and a flat-screen TV, and a bathroom with a spa bath. Please note that 1 child up to 2 years can sleep in the parents’ bed for free.
Luxury Suite (6 Adults)
Large suite with a south-facing terrace overlooking the mountains, a large living room with a fireplace and a flat-screen TV, 2 bedrooms with a shower, and 1 bedroom with a south-facing balcony and a bathroom with a spa bath. Please note that 1 child up to 2 years can sleep in the parents’ bed for free.
Prestige Suite (4 Adults)
Spacious room with a south-facing balcony overlooking the Alps, a living room with a fireplace and a flat-screen TV, and a bathroom with a spa bath. It features interconnecting doors to a double room. Please note that 1 child up to 2 years can sleep in the parents’ bed for free.
Superior Suite (2 Adults)
Spacious room with a balcony overlooking the mountains, a living room with a fireplace and a flat-screen TV, and a bathroom with a spa bath. Please note that 1 child up to 2 years can sleep in the parents’ bed for free.
Hotel Policies
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