Hippocampus Resort & Spa
Las Pimpinelas 763
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Overview
Featuring a heated pool, a sauna, a fitness centre and a tennis court, Hippocampus Resort & Spa offers free Wi-Fi on common areas. Located in Concón. Viña del Mar is 12 km away. Rooms at Hippocampus Resort & Spa feature large beds, en suite bathrooms. All rooms have cable TV, and most of them have private spa bath. El Faro Restaurant offers a wide variety of international dishes, and drinks from the bar can be enjoyed on the sun loungers by the pool. Facilities include a sauna, a fitness centre, 2 tennis courts and a beach football pitch. Massage sessions can be requested at a fee, and a games room is also featured. Free parking is provided subject to availability. Hippocampus Resort & Spa is 120 km from Santiago and 127 km from Arturo Merino Benitez Airport.
Traveller reviews
Ruud
solo_traveller
November 26, 2021
“Very bad stay. This is not a hotel or place to stay”
nothing
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Tennis equipment, Aerobics, Tennis court, Sauna, Fitness centre, Games room, Spa and wellness centre, Massage, Children's playground, Billiards, Table tennis, Karaoke, Hot tub/Jacuzzi, Indoor pool, Indoor pool (all year), Entertainment staff, Kids' club, Public Bath, Beauty Services, Facial treatments, Waxing services, Hair treatments, Manicure, Pedicure, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Massage chair, Fitness, Fitness classes, Personal trainer, Fitness/spa locker rooms
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area, Kids' outdoor play equipment
Food & Drink
Kid meals, Special diet menus (on request), Restaurant, Bar, Breakfast options, Coffee house on site, Wine/champagne, Fruits
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Delivered food is securely covered
General
Bicycle parking, Lift, Non-smoking rooms, Facilities for disabled guests, Safety deposit box, Non-smoking throughout, Minimarket on site
Internet
WiFi, Free WiFi, Internet services
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (seasonal), Garden, Terrace, Outdoor furniture
Parking
Parking on site, Parking, Free parking, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Rooftop pool, Plunge pool, Shallow end, Water slide, Kids' pool, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property
Self check-in
Lockbox key collection at the property
Services
Shuttle service, Lockers, Shared lounge/TV area, Daily housekeeping, Grocery deliveries, Shuttle service (additional charge), Concierge service, Express check-in/check-out, Business centre, Laundry, 24-hour front desk, Room service, Meeting/banquet facilities, Tour desk, Luggage storage
Family Room with Balcony
The spa bath is the standout feature of this family room. The spacious family room features a wardrobe, a safe deposit box, a balcony with sea views as well as a private bathroom boasting a hairdryer. The unit has 5 beds.
Twin Room
The spacious twin room provides a wardrobe, a safe deposit box, a balcony with sea views as well as a private bathroom featuring a hairdryer. The unit offers 4 beds.
Large Single Room
This single room's special feature is the spa bath. Providing free toiletries, this single room includes a private bathroom with a hairdryer. This single room features a wardrobe, a safe deposit box, a TV with cable channels and sea views. The unit offers 1 bed.
Hotel Policies
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