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Hostellerie d'Héloïse

Hotel

7, route de Mâcon

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hotel

Why people book this hotel

Friendly staff
7 mentions

the staff were pleasant and helpful, the evening meal was very good and plentifu…

Fantastic nice staff - husband and wife team who were super welcoming and the wi…

Comfortable rooms
7 mentions

Medium size bedroom and bathroom with comfortable bed

The room we were given was very comfortable and well appointed

Breakfast available
6 mentions

Breakfast was also very good

Breakfast was good and the storage offered for our bikes was excellent

Great location
3 mentions

Good location, very friendly and efficient staff

Great location on the river with bike hire and cycle path just across the road

Clean rooms
1 mentions

Great hospitality from the host; simple rooms very week kept and clean

Parking available
1 mentions

Great breakfast and secure and spacious parking on site

Overview

Located in Cluny, 1 km from the abbey and the roman city centre, Hostellerie d'Héloïse features a gastronomic restaurant, a bar and a secure shed for bikes and motorbikes. Mâcon TGV Train Station is 20 km away. Provided with an LCD TV, each room includes a telephone, hairdryer and private bathroom. A buffet breakfast is served every morning and room service is possible upon request. Regional specialties made with fresh products can be enjoyed in the restaurant’s veranda, right next to the river. Offering free newspapers, Hostellerie d'Héloïse is close to several hiking and biking paths, Mâcon vineyards and Cluny National Equestrian Center.

Traveller reviews

J

Juliana

couple

November 2, 2024

8

Warm family-run hotel, good service and excellent wine and food!

Simple but warm family-run hotel. Good location, very friendly and efficient staff. Medium size bedroom and bathroom with comfortable bed. The bar and restaurant are excellent! Breakfast was also very good.

S

Sharon

couple

August 25, 2024

6

Cluny is well worth a visit and the hotel is convenient and largely comfortable but a slightly bigger room would have be

Great location on the river with bike hire and cycle path just across the road. Easy walk to the centre of Cluny.

S

Sarah-Jane

couple

August 6, 2024

3

Very dated room, bathroom open onto the room,and a fan to help with intense heat.

Good location

M

Martin

couple

October 20, 2023

10

This hotel is one we would like to return to.

My wife and I were made very welcome by the owners and later had a splendid meal in the Hotel. We had chosen the Hotel because of its proximity to the Voie Vert cycle track. As we were between Dijon and Macon hotels on the route are very welcome. The room we were given was very comfortable and well appointed. Breakfast was good and the storage offered for our bikes was excellent.

D

DAVID

couple

October 18, 2023

6

a pleasant hotel with nice staff, but a little tired, also close to a busy road

the staff were pleasant and helpful, the evening meal was very good and plentiful

B

Brian

couple

September 28, 2023

9

A great overnight stop in Cluny but worth the visit just to have the dinner menu.

Fantastic nice staff - husband and wife team who were super welcoming and the wife is a fluent English speaker. All the staff were excellent. The dinner was outstanding - remember to book!!

J

June

couple

July 14, 2023

8

Pleasant overall. Would return when we could close the windows at night.

Very helpful staff, with our heavy load, and need for some refrigerator space. Our room was very large and comfortable. Although we only had breakfast, the dining area looked elegant and inviting. We'll surely eat a real meal there if we return.

B

Balmainer

couple

July 13, 2023

9

Perfect location and an excellent hotel for a stay in Cluny

Charming hotel with excellent staff and service. Great breakfast and secure and spacious parking on site

E

Enrico

couple

August 13, 2022

9

Great spot to stay in Cluny

Great hospitality from the host; simple rooms very week kept and clean. Be sure to go to the restaurant: is a must.

E

Edward

couple

June 27, 2022

6

Breakfast average

J

James

couple

April 15, 2022

9

Gourmet stopover!

It's a simple establishment but was perfectly comfortable and has an absolutely wonderful restaurant. Our dog was grumpy and barked at the lady owner in the dining room, but she was unfazed and didn't get angry. We put the dog in our room after that as the dining is quite formal. Really enjoyed our stopover and Cluny is lovely!

D

David

couple

October 8, 2021

8

V comfortable bedroom and lovely dinner and v friendly staff

D

dimitri

family_with_children

August 4, 2021

7

Nice place alongside the river

The property is nicely situated alongside the river which gives it a lot of charme. The breakfast was nice and we could take it facing the river. Unfortunately, the restaurant is shut on Wednesday so we could not try their food.

Facilities

Food & Drink

Bar, Restaurant, Kid meals, Wine/champagne, Breakfast options

General

WiFi available in all areas, Heating, Non-smoking throughout, Pets allowed, Non-smoking rooms, Family rooms

Internet

Internet services, WiFi, Free WiFi

Parking

Parking, Street parking, Free parking

Safety features

Staff follow all safety protocols as directed by local authorities

Services

Express check-in/check-out, Meeting/banquet facilities, Shared lounge/TV area, Daily housekeeping

Double or Twin Room

This double/twin room can be configured to have either a double bed or 2 single beds.

Max 2 guests 14 1 bedroom 1 bathroom
Triple Room

This triple room can be configured to have either a large double bed and a single bed or 3 single beds. This room can accommodate a baby cot or an extra bed.

Max 3 guests 23 1 bedroom 1 bathroom
Family Room

This family room has a double bed and 2 single beds that are separated by a wall. This room can accommodate a baby cot or an extra bed.

Max 4 guests 34 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 16:00
Check-outFrom 07:30 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that the reception, the restaurant and the bar are closed on Wednesdays and Sundays from 16:00. If you expect to arrive after 16:00 on these days you must contact the property in advance to organise check-in.
Last updated: Apr 10, 2024, 5:54 PM

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Hostellerie d'Héloïse - 2 Star Hotel in Cluny