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Koener Hotel & Spa

Hotel

Grand Rue, 14

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Why people book this hotel

Great location
6 mentions

Fantastic location

Good location in the town center

Comfortable rooms
6 mentions

Nice rooms, good beds, free spa, in a cute town with walking paths nearby

There could have been some more raw vegetables like peppers and cooked veg like …

Breakfast available
5 mentions

Breakfast was OK, nothing special

Breakfast full of variety and good flavor

Friendly staff
4 mentions

Very helpful reception staff, lovely room, good shower and comfortable bed

The breakfast is very good with a wide choice (even for vegetarians like me) and…

Pool
4 mentions

The pool and jacuzzi are a welcome addition to the already relaxing atmosphere

The pool was nice

Good value
2 mentions

Apart from the massages, everything in the spa is included in the price of your …

Overview

Koener Hotel & Spa offers spacious accommodation with free Wi-Fi in the heart of the Luxembourg Ardennes, in the picturesque town of Clervaux. It features extensive wellness facilities including an indoor pool, sauna and fitness centre. These spa facilities are completely free of charge and are included in your room rate. Set in a monumental building, the rooms feature warm colours and fine furnishings. They are equipped with a TV and laptop safe box. The on-site wellness centre offers a wide range of massage and beauty treatments. There is also a solarium, hammam and a relaxation area. At Koener Hotel & Spa, the restaurant offers an à la carte menu that also includes children and vegetarian dishes. The large breakfast buffet consists of fresh croissants, jams, juices and other morning delicacies. The hotel is an entirely modernised and renovated family establishment. It is located in a pedestrianised area in the centre of Clervaux.

Traveller reviews

S

Simon

couple

May 22, 2026

6

Ok for what we payed. Wouldn’t of had pay full price

Fantastic location

E

Eleni

extended_group

May 15, 2026

7

We had a very pleasant stay and would love to come back to eat the burger again.

What I particularly liked was the quality of the food that was served to us. We had two dinners with dessert, and the food was wonderful. They clearly have a very good chef. There was also good parking space for my electric car and an easy charging facility, which was very convenient.

G

Geraldine

extended_group

May 3, 2026

7

The hotel is perfectly situated in the town centre and close to the castle. The pool and jacuzzi are a welcome addition to the already relaxing atmosphere!

B

Bertrand

solo_traveller

April 28, 2026

5

Disappointing.

Good location in the town center. Breakfast was OK, nothing special.

S

Shay

solo_traveller

April 19, 2026

3

Look for another hotel even if it is more expensive.

Breakfast full of variety and good flavor. The pool was nice.

D

Daniel

couple

March 26, 2026

7

Good hotel, fabulous spa, don’t bother with restaurant

Very helpful reception staff, lovely room, good shower and comfortable bed. Fabulous spa . Great location in centre

S

Simone

family_with_children

March 16, 2026

10

Great hotel in a cute town

Nice rooms, good beds, free spa, in a cute town with walking paths nearby

N

Nick

couple

March 4, 2026

8

A relaxing spa break offering good value

This is a large, mid-range hotel that appears to spread across three buildings that have all been connected to be as one. This makes the interior more interesting than most. The breakfast is very good with a wide choice (even for vegetarians like me) and it is constantly replenished as the breakfast service runs to 10:30. There could have been some more raw vegetables like peppers and cooked veg like mushrooms and beans, which I have found in some places but, as I stated, it’s pretty good. The jewel in the crown is undoubtedly the spa. This offers a swimming pool that has various water massage features and a jacuzzi. Beyond that you will find a relaxation area, a gym, a variety of steam and sauna rooms and massage rooms. Tip: if you want a massage, you will need to book well in advance of your stay. Apart from the massages, everything in the spa is included in the price of your room. Robes and towels are supplied.

J

Jennifer

family_with_children

January 19, 2026

6

For value, we got what we paid for I guess.

Location in the town and to restaurants.

S

Sofia

couple

January 10, 2026

10

Stunning

The team

H

Hiba

couple

January 8, 2026

8

Spacious room, very nice facilities, we booked a massage and they were very nice

L

Lorraine

couple

December 16, 2025

10

Once again fantastic

Gorgeous hotel, friendly staff, room was fabulous, spa is the best we've been to

I

Irene

couple

December 10, 2025

6

Thank God …. The girls in the Spa and the Spa facilities were great ! Thank you Ladies 👍

S

Shweta

family_with_children

November 25, 2025

3

Nice spa, that’s it

Nice hotel and nice spa area

C

Christiaan

couple

October 29, 2025

8

The staff, very friendly, very helpfull. Very nice Spa and pool.

J

John

couple

October 28, 2025

7

Good value stay, maintenance work needed on hotel carpets.

Breakfast

B

Bart

couple

October 27, 2025

8

I like that place and spa

M

Margaret

couple

October 23, 2025

8

Great location and comfortable hotel.

Location.

J

Joke

extended_group

October 19, 2025

8

Spa

S

Stefan

couple

October 2, 2025

7

The accommodation met my expectations, the room was clean and nice, the breakfast was buffet style and there was plenty to choose from, we had wellness included in the price, the saunas were functional and clean, we relaxed.

Facilities

Activities

Sauna, Fitness centre, Golf course (within 3 km), Spa and wellness centre, Massage, Hot tub/Jacuzzi, Hiking, Cycling, Hammam, Indoor pool, Indoor pool (all year), Beauty Services, Facial treatments, Waxing services, Manicure, Pedicure, Body treatments, Body scrub, Body wrap, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Fitness, Fitness/spa locker rooms, Walking tours

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Kids' outdoor play equipment

Food & Drink

Kid meals, Snack bar, Special diet menus (on request), Wine/champagne, Fruits, Coffee house on site, Breakfast options, Restaurant, Bar, Breakfast in the room

Food & drink safety

Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Bicycle parking, Family rooms, Non-smoking rooms, Pets allowed, Safety deposit box, Heating, Lift, Soundproof rooms, Allergy-free room, WiFi available in all areas, Non-smoking throughout, Air conditioning

Internet

WiFi, Free WiFi, Internet services

Outdoors

Terrace, Sun terrace, Outdoor furniture

Parking

Parking garage, Accessible parking, Parking on site, Private parking, Parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Heated pool, Sun loungers or beach chairs, Swimming pool

Reception services

Invoice provided

Safety & security

24-hour security, Security alarm, Smoke alarms, Fire extinguishers, Carbon monoxide detector

Safety features

Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Self check-in

Passport/ID information collected online before you arrive

Services

Shuttle service, Private check-in/check-out, Shuttle service (additional charge), Vending machine (drinks), Vending machine (snacks), Daily housekeeping, Laundry, Barber/beauty shop, 24-hour front desk, Room service, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Express check-in/check-out, Packed lunches

Standard Double Room with Wellness Area Access

This room includes free access to the wellness centre.

Max 3 guests 20 1 bedroom 1 bathroom
Superior Double Room with Wellness Area Access

This room benefits from a spacious layout.

Max 2 guests 25 1 bedroom 1 bathroom
Junior Suite

The suite features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers soundproof walls, a coffee machine, a seating area, a wardrobe, as well as a flat-screen TV. The unit offers 3 beds.

Max 3 guests 35 1 bedroom 1 bathroom
Presidential Suite

Guests will have a special experience as this suite provides a hot tub. The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite offers soundproof walls, a coffee machine, a seating area, a wardrobe and a flat-screen TV. The unit has 1 bed.

Max 3 guests 60 1 bedroom 1 bathroom
Suite

The suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite features soundproof walls, a coffee machine, a seating area, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.

Max 3 guests 50 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 16:00 to 21:30
Check-outFrom 07:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that pets are only accepted in the hotel and not in the restaurant and the Wellness Centre (Thalgo). A bathrobe is required in the wellness center. Bathrobes are be sold at the hotel or the guest can bring their own bathrobe.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 12:37 PM

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Koener Hotel & Spa - 4 Star Hotel in Clervaux