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Holiday Inn Express Ciudad Del Carmen, an IHG Hotel

Hotel

Avenida Concordia Sin Numero Por Calle Universidad

hotel
hotel

Why people book this hotel

Great location
7 mentions

Location is good,center✅️ Free parking ✅️ I won't say anything about breakfast b…

Good bed, air conditioning and location

Comfortable rooms
6 mentions

Location, amazing gym on top floor, nice swimming pool, comfortable rooms and sh…

Location, large bed, dog treats for our pet, smooth and easy check in/ out and t…

Breakfast available
4 mentions

Breakfast was good

Clean rooms
3 mentions

The room was newly decorated and clean

Great location, clean, comfortable, pet friendly, good price

Friendly staff
2 mentions

The reception staff spoke English, which was a good thing

Good value
2 mentions

Good location, clean place, spacious room, good breakfast, great price

Overview

Featuring outdoor and indoor swimming pools, Holiday Inn Express Ciudad Del Carmen is set in the centre of Ciudad del Carmen, on Isla del Carmen. It offers free Wi-Fi and a gym with panoramic city views. Each air-conditioned room at the Holiday Inn Express Ciudad Del Carmen has stylish décor with tiled floors. All accommodation has a flat-screen TV and a coffee maker. The Ciudad del Carmen’s restaurant serves range of local cuisine, including seafood dishes. There is also a bar. The beaches around Justo Sierra are within 2 km of the hotel. There is easy access to the Mex 180 Motorway, which connects guests to Villahermosa and Campeche in approximately 2 hours.

Traveller reviews

M

Miguel Angel

couple

March 23, 2026

10

Confortable!!!

Desyuno Excelente!!

F

Filippovich

solo_traveller

July 30, 2024

7

The reception staff spoke English, which was a good thing. Location is good,center✅️ Free parking ✅️ I won't say anything about breakfast because I left early.

J

Jane D

couple

November 24, 2023

10

Great little city by the sea

We were there late at night so just stsyed close by for the restarant however,there was planty to choose from there. In the morning when we headed out on the road we were surprised to see how nice the city was. The coastline was absolutely beautiful ,one of the nicest views if the water I have seen for a city.

C

Carlos Benito

family_with_children

July 26, 2023

8

Pay for pet night

C

Carlos Benito

family_with_children

July 26, 2023

8

Pay for pet night

T

Terry

family_with_children

July 14, 2023

5

Customer service

Too expensive won't stay at this particular holiday inn again

I

Italo

couple

December 13, 2022

8

House keeping is a mess with towels. Breakfast should be improved.

Good bed, air conditioning and location

C

Catherine

couple

December 1, 2022

8

Lovely holiday inn

The hotel is in a great location opposite some bars and restaurants. The room was newly decorated and clean.

Y

Yogev

solo_traveller

October 3, 2022

9

Great location, clean, comfortable, pet friendly, good price.

B

Bertrand

family_with_children

August 1, 2022

9

Very nice hotel

Location, amazing gym on top floor, nice swimming pool, comfortable rooms and showers

Y

Yogev

family_with_children

July 30, 2022

8

Good other than Covid/mask nonsense.

Good location, clean place, spacious room, good breakfast, great price.

J

Jessica

couple

July 25, 2022

9

Location, large bed, dog treats for our pet, smooth and easy check in/ out and the breakfast.

E

Erika

couple

April 7, 2022

8

Nice place

The Tub wasn’t working room 422A

E

Erika

couple

April 7, 2022

8

Nice place

The Tub wasn’t working room 422A

Y

Yolanda A Castillo

family_with_children

December 24, 2021

8

Good for 1 night stay

Decent property for the money paid. Breakfast was good.

Facilities

Accessibility

Wheelchair accessible, Lower bathroom sink, Visual aids: Braille

Activities

Fitness, Fitness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Facilities for disabled guests, Lift, Pets allowed, Non-smoking rooms, Air conditioning, Designated smoking area, Safety deposit box

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Outdoor furniture

Parking

Accessible parking, Parking on site, Parking, Free parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Kids' pool, Swimming pool, Heated pool, Pool/beach towels

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Key card access, Security alarm, Smoke alarms, Fire extinguishers

Safety features

Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Airport shuttle (free), Lockers, Daily housekeeping, Currency exchange, Fax/photocopying, Luggage storage, Express check-in/check-out, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk

Transport

Airport pick up, Airport drop off

Location Room with Two Beds - Non-Smoking

This air-conditioned room has stylish décor with tiled floors. It features free Wi-Fi, a flat-screen TV and a coffee maker.

Max 4 guests 30 1 bedroom 1 bathroom
Standard King Room

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.

Max 2 guests 30 1 bedroom 1 bathroom
Standard King Room - Accessible

This specially adapted king-size room has wheelchair access. This air-conditioned room has stylish décor with tiled floors. It features free Wi-Fi, a flat-screen TV and a coffee maker.

Max 2 guests 30 1 bedroom 1 bathroom
Standard King Room with Extra Floor Space

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Max 3 guests 30 1 bedroom 1 bathroom
Standard King Room with Minifridge

This air-conditioned room has stylish décor with tiled floors. It features free Wi-Fi, a flat-screen TV and a coffee maker.

Max 2 guests 30 1 bedroom 1 bathroom
Standard Room

This air-conditioned room has stylish décor with tiled floors. It features free Wi-Fi, a flat-screen TV and a coffee maker.

Max 2 guests 30 1 bedroom 1 bathroom
Standard Room with Two Queen Beds

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.

Max 4 guests 30 1 bedroom 1 bathroom
One-Bedroom Suite

This air-conditioned suite has stylish décor with tiled floors. It features free Wi-Fi, a flat-screen TV and a coffee maker. There is a kitchen and a seating area.

Max 2 guests 30 1 bedroom 1 bathroom
Queen Suite with Two Queen Beds

This air-conditioned suite has stylish décor with tiled floors. It features free Wi-Fi, a flat-screen TV and a coffee maker. There is a kitchen and a seating area with 2 sofa beds.

Max 4 guests 30 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 2:25 PM

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