ANA Crowne Plaza Chitose, an IHG Hotel
Hokuei 2-2-1
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Why people book this hotel
“Staffs and location”
“Convenient location, great stores nearby”
“Room is still and hot”
“Heavenly room, beautiful bathroom”
“Friendly staff, excellent service”
“Nothing special- advertising shuttle bus timetable to airport would be helpful”
“Clean and spacious room”
“Also very clean and onsite facilities like the shop was a nice touch”
“Exceptional buffet breakfast”
“Book this rather than the Sapporo Crown plaza if you want to be close to the air…”
“Location, nice sized room and good value overall”
Overview
A 7-minute walk from Chitose Train Station, ANA Crowne Plaza Chitose offers air-conditioned rooms with free internet and a private bathroom. The hotel features several restaurants and a karaoke room. Crowne Plaza ANA Chitose is next door to shopping centre Posful, and a 4-minute walk from Grace Wine Chitose Winery. An airport shuttle is available to Chitose Airport, just a 15-minute drive away. 30 golf courses are situated within a 30-minute drive. Guestrooms at ANA Chitose Crowne Plaza are fitted with TV, fridge and tea/coffee maker. The en suite bathrooms are equipped with amenities. Guests can shop at the hotel’s gift shop or pamper themselves in the hair and beauty salon. The hotel offers bicycle rental and coin-operated laundry facilities. Free parking is available. ANA Crowne Plaza Chitose features sushi restaurant Fujihana. Restaurant Haskap serves breakfast daily. Beverages and snacks can be enjoyed with city views at the 11th-floor Astral Bar.
Traveller reviews
Gee Fung
extended_group
May 27, 2026
“Comfortable stay and property is quite close to the airport.”
It is well located and there is an AEON department store just next to the hotel.
Kanchana
extended_group
May 5, 2026
Staffs and location. Staff is nice while location is close to a big Department store and supermarket just across the street.
Loh
solo_traveller
April 29, 2026
“Bad… not returning to stay in this hotel again.”
Nothing. Old hotel. Hotel switch off air-conditioning. Room is still and hot.
Minami
family_with_children
April 8, 2026
“Look forward to staying again.”
Loved everything about it. Friendly staff, excellent service. Heavenly room, beautiful bathroom. Exceptional buffet breakfast. Family Mart on site. Convenient location, great stores nearby.
Kareshma
family_with_children
April 6, 2026
“Great location and hotel but needs refurbishment.”
Location and when we went it was snowing so having food options in the hotel including Family Mart was a plus.
peter
family_with_children
March 31, 2026
The bed& pillow
Gregory
couple
March 4, 2026
Close to the airport and other food/shopping options. Book this rather than the Sapporo Crown plaza if you want to be close to the airport Great breakfast
Mark
solo_traveller
February 27, 2026
“Good two night stay ahead of a longer tour of Hokkaido.”
Reasonably close to Chitose airport - taxi driver quoted c£35 from airport, but only charged c£20 as was closer than expected (temporary driver in the area). Large hotel, good facilities, very comprehensive buffet breakfast and I'd recommend the omlettes ;-)
Jennifer
couple
February 21, 2026
“Good location. Easy parking”
Nothing special- advertising shuttle bus timetable to airport would be helpful
John
solo_traveller
February 20, 2026
“Perfect”
Great location, very comfortable, lovely staff
Jim
family_with_children
February 20, 2026
“Airport hotel that fulfils its job just fine”
Decent enough airport hotel used to a fair extent by airline crews and, on the night we stayed there, the US military. 10-minute taxi ride from the airport. Enough fast food joints nearby. Room was spacious.
Dawn
family_with_children
February 20, 2026
Hotel was a lot larger than I thought just from entering the lobby. Amenities and room is really well maintained and everything looks new. Clean and spacious room. All is great and comfortable.
Emerson
extended_group
February 19, 2026
“Good value and location”
Location, nice sized room and good value overall! Also very clean and onsite facilities like the shop was a nice touch
Nicole
solo_traveller
February 17, 2026
“Lovely stay”
My second visit in as many months - handy location with a short walk to the train station and an even shorter walk to AEON groceries and department store Fabulous buffet breakfast
Sandra
couple
February 15, 2026
“The staff were exceptionally helpful and caring of our party in a very difficult time.”
Excellent caring staff end to to end quality of care.
Nicole
family_with_children
February 9, 2026
“Very friendly staff”
Very helpful staff. Very accomodating.
natalie
solo_traveller
February 6, 2026
“Good last minute stay near Chitose”
Clean Great location Comfy beds and rooms Great shower Has everything you need
Bronwen
family_with_children
February 4, 2026
“Comfortable and friendly”
Room
Shaun
family_with_children
January 21, 2026
“excellent”
This is a very good hotel, rooms are of a high standard and the restaurants are excellent.
Lai
extended_group
January 18, 2026
“All in all a very good hotel”
Very clean and nice
Facilities
Activities
Fitness centre, Golf course (within 3 km), Spa and wellness centre, Massage, Billiards, Darts, Cycling, Fitness
Cleanliness & disinfecting
Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Wine/champagne, Fruits, Breakfast options, Snack bar, Restaurant, Bar, Breakfast in the room
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas
General
WiFi available in all areas, Minimarket on site, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Non-smoking rooms, Air conditioning, Designated smoking area, Heating, Chapel/shrine
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden
Parking
Parking, Free parking, Parking on site, Private parking, Accessible parking
Physical distancing
Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Daily housekeeping, Currency exchange, Ironing service, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, ATM/cash machine on site, Trouser press, Vending machine (drinks), Vending machine (snacks), Fax/photocopying, Luggage storage
Family Room-Tower BLD - Non-Smoking
Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 4 beds.
Junior Suite with Two Double Beds and Balcony
The spacious family room offers air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath. The unit has 2 beds.
Premium Queen Room
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as garden views. The unit has 1 bed.
Premium Room
The double room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views.
Premium Room with Three Single Beds
The unit has 3 beds.
Premium Super King Room
The unit has 1 bed.
Single Room
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 1 bed.
Standard Queen Room - High Floor
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.
Standard Room
Room fitted with a TV, a fridge and an electric kettle. The en suite bathroom is equipped with amenities. Rooms will be assigned to guests upon arrival. Room types and smoking preference are subject to availability and cannot be guaranteed.
Executive Twin Room-Wing BLD - Non-Smoking
The twin room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Premium Twin Room
The twin room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Standard Room with Two Single Beds
Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 3 beds.
Standard Twin Room - High Floor
Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 2 beds.
Comfort Suite
Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit offers 2 beds.
Tower Junior Suite-Wing BLD - Non-Smoking
Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as city views. The unit has 2 beds.
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