W Chicago - City Center
172 West Adams Street
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15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Comfy beds, lovely rooms, welcoming staff”
“Staff”
“The room was very nice, too, with everything I needed once I stepped through the…”
“No tea/coffee in room but kindly provided when requested”
“Very helpful staff, spacious rooms, free coffee and tea and a great location”
“Location”
“Room was clean”
“Great breakfast, too”
Overview
This contemporary hotel is in the heart of the city, steps from Chicago city centre's main attractions, including the Skydeck Ledge and the Willis Tower - formerly the Sears Tower. Discover the luxury shops of the Magnificent Mile, enjoy a concert at Millennium Park or stroll along the shores of Lake Michigan, all within walking distance of the recently renovated W Chicago City Center. World-famous restaurants, numerous corporate offices and a vibrant nightlife are also easily accessible from the hotel. Guests can enjoy a wide range of dishes inspired by Chicago's diverse cultures at on-site restaurant IPO. The Living Room Bar, also located on-site, offers a variety of signature cocktails and beverages in a cozy and intimate atmosphere. The Chicago City Center W offers a 24-hour fitness centre. Relax after a long day with an in-room massage or enjoy the hotel's Whatever/Whenever service, designed to make all dreams a reality.
Traveller reviews
Karin
solo_traveller
May 27, 2026
Very helpful staff, spacious rooms, free coffee and tea and a great location
DHRUV
solo_traveller
May 26, 2026
“Overall satisfactory stay. Manager of hotel personally addressed a situation.”
Katherine
solo_traveller
May 19, 2026
“Lovely spot”
Comfy beds, lovely rooms, welcoming staff
Christian
solo_traveller
November 16, 2025
Location. Staff.
John
solo_traveller
November 3, 2025
“Won't stay there again”
Sbordoni
solo_traveller
November 1, 2025
“Great hotel in a very nice location just a few blocks from e Symphony orchestra and the Art Institut”
The staff was extremely kind and helpful. I needed to store my suitcase after checking out they extended my check out time a bit and then stared my luggage. Very nice.
Michael
couple
October 18, 2025
Location is perfect. Staff were very nice. Room was clean.
Matteo
solo_traveller
September 29, 2025
“Great hotel, highly recommended!”
Sandra
family_with_children
September 13, 2025
Hotel is convenient for office i was working at. Staff were very helpful.
Andrew
couple
August 25, 2025
Convenient location, easy check in, later checkout time than average
Jeffrey
solo_traveller
September 8, 2024
“A relaxed and pleasant place to be.”
A really nice ambience from the moment you set foot through the front door. Friendly staff with a great bar. The room was very nice, too, with everything I needed once I stepped through the door. Great breakfast, too!
Jenna
extended_group
July 27, 2024
“Really lovely stay, in a great location.”
No tea/coffee in room but kindly provided when requested. They provide this in the morning in the lobby. Beautiful selection of teas. Staff very courteous and helpful. Lovely decor and ambience of hotel.
Jeffrey
solo_traveller
February 11, 2024
Nice location.
Yuvneet
extended_group
December 30, 2023
“Fake luxury”
If you’re expecting a luxurious stay ur in for a surprise. Cheap decor, felt like a dressed up motel, elevators were so tight - better off staying at a holiday inn - also had to pay for wifi
Yuvneet
extended_group
December 30, 2023
“Fake luxury”
If you’re expecting a luxurious stay ur in for a surprise. Cheap decor, felt like a dressed up motel, elevators were so tight - better off staying at a holiday inn - also had to pay for wifi
Yuvneet
extended_group
December 30, 2023
“Fake luxury”
If you’re expecting a luxurious stay ur in for a surprise. Cheap decor, felt like a dressed up motel, elevators were so tight - better off staying at a holiday inn - also had to pay for wifi
Yuvneet
extended_group
December 30, 2023
“Fake luxury”
If you’re expecting a luxurious stay ur in for a surprise. Cheap decor, felt like a dressed up motel, elevators were so tight - better off staying at a holiday inn - also had to pay for wifi
Manveer
couple
December 7, 2023
“Disappointed”
The comfort of the bed
Atanas
couple
November 27, 2023
“Will never use again”
Tried to move a reservation. After multiple emails, phone calls to front desk, etc. did not get a single response back. Ended up getting charged for a room I didn't stay in because there is no way to communicate with staff. Will never book here again.
Marie
couple
October 20, 2023
“Stunning Hotel lobby .. Take care when choosing a room.”
The ground floor and first floor of the Hotel are exceptionally decorated… A real pleasure to experience.. We were staying for a wedding and the atmosphere was fantastic.
Facilities
Accessibility
Wheelchair accessible, Higher level toilet, Lower bathroom sink, Visual aids: Braille, Visual aids: Tactile signs
Activities
Beauty Services, Hair cut, Hair styling, Fitness, Temporary art galleries, Stand-up comedy, Movie nights, Happy hour, Cooking class, Live music/performance, Fitness centre, Nightclub/DJ
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Fruits, Special diet menus (on request), Bar, Restaurant, Breakfast in the room
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered
General
Facilities for disabled guests, Lift, Safety deposit box, Pets allowed, Non-smoking rooms, Allergy-free room, Heating, Non-smoking throughout, Air conditioning
Internet
WiFi, Free WiFi, Internet services
Parking
Parking, Parking garage
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available
Self check-in
Lockbox key collection at the property, Digital key access
Services
Fax/photocopying, Luggage storage, ATM/cash machine on site, Concierge service, Private check-in/check-out, Shared lounge/TV area, Daily housekeeping, Grocery deliveries, Barber/beauty shop, Car hire, Express check-in/check-out, Business centre, 24-hour front desk, Room service, Meeting/banquet facilities
Cozy King Room
The unit has 1 bed.
Cozy Queen Room
The unit has 1 bed.
Deluxe Double Room with Two Double Beds and Roll-in Shower - Mobility/Hearing Accessible
The unit offers 2 beds.
Deluxe Double Room with Two Double Beds and Tub - Mobility/Hearing Accessible
The unit has 2 beds.
Deluxe King Room
The unit has 1 bed.
Deluxe King Room with Adapted Tub - Mobility Accessible
The unit offers 1 bed.
Deluxe King Room with Roll-in Shower - Mobility and Hearing Accessible
The unit has 1 bed.
Deluxe Room with Two Double Beds
The unit offers 2 beds.
King Room
The unit has 1 bed.
Larger King Room with Tub - Mobility Accessible
The unit has 1 bed.
Premium Double Room with Two Double Beds
The unit offers 2 beds.
Premium King Room
The unit has 1 bed.
Premium King Room with Tub - Mobility/Hearing Accessible
The unit has 1 bed.
Premium Queen Room with Roll-in Shower - Mobility/Hearing Accessible
The unit offers 1 bed.
Queen Room
The unit has 1 bed.
King Studio
The unit has 1 bed.
Hotel Policies
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