Residence Inn by Marriott Chicago Downtown/Loop
11 South LaSalle Street
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15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Close to downtown loop”
“The location”
“Location and spacious room”
“Rooms are very spacious”
“Great breakfast”
“very good location, nearby main attractions, restuarants and stores, very good b…”
“The Staff was very friendly and the breakfast very good”
“Well serviced”
“Clean, spacious room”
“The room was extremely clean”
Overview
Located in the architecturally significant Roanoke Building, Residence Inn by Marriott Chicago Downtown/Loop offers modern amenities and convenient services tailored to today’s sophisticated traveler. Free WiFi access is available. Each room at Downtown Chicago’s Residence Inn by Marriott in the Loop provides a separate seating area, dining area and fully-equipped kitchen with a stovetop, a dishwasher, a microwave and a refrigerator. A 55” HDTV and a sofa are also provided in every room. Guests can enjoy the on-site fitness centre, large meeting and banquet facilities and complimentary hot breakfast buffet. Other amenities offered at the hotel include a 24-hour front desk and a convenience store. Willis Tower is 400 metres from Residence Inn by Marriott Chicago, while Chicago Board of Trade Building is 400 metres from the property. The nearest airport is Midway Airport, 14 km from Residence Inn by Marriott Chicago Downtown/Loop.
Traveller reviews
Yuki
solo_traveller
June 2, 2026
“Guest concerns are not treated seriously”
I was disappointed by both the condition of the room and the hotel’s handling of a billing issue. Upon arrival, I was required to provide a USD 250 deposit. I later checked the booking information but could not find any clear explanation that such a large deposit would be required. The amount itself was unexpectedly high and made for an unpleasant start to the stay. In addition, the room’s trash bin was already full of rubbish left by a previous guest when I checked in. I understand that mistakes can happen, so I chose not to complain about it at the time. What ultimately led me to leave this review was the hotel’s response after my stay. A charge of USD 13.37 was deducted from the deposit without any explanation. I contacted the hotel directly twice and also contacted them twice through Booking.com, requesting an explanation and a copy of the relevant charges. I received no response at all. The issue was eventually resolved only after I disputed the charge through my card provider, which refunded the amount. Even then, the hotel never explained the charge or responded to my enquiries. The amount involved was small. My concern is not the money itself, but the complete lack of transparency and communication. Taken together with the unexplained deposit deduction and the room not being properly checked before my arrival, the experience left me with the impression that guest concerns are not treated seriously once payment has been secured. I cannot recommend this property based on my experience.
Hewitt
solo_traveller
February 24, 2026
Close to downtown loop. Love the interior
Eric
family_with_children
December 25, 2025
The location.
Egle
solo_traveller
November 16, 2025
Great breakfast
Stewart
extended_group
November 4, 2025
“Enjoyable visit to a great city. Friendly and helpful staff and excellent location”
Location and spacious room
doron
family_with_children
October 28, 2025
very good location, nearby main attractions, restuarants and stores, very good breakfast
Mrs Louisa
couple
October 20, 2025
“Great location and great rooms”
The location was perfect!!!! Walking distance from the Bean, Chicago Theatre and tourist attractions. The Staff was very friendly and the breakfast very good. Rooms are very spacious.
Karl
family_with_children
October 15, 2025
“Great location great rooms”
Breakfast was very good. Location good. Rooms good size. Well serviced
Egle
solo_traveller
September 7, 2025
Very good room and helpful staff. Nice breakfast
Scott
family_with_children
September 6, 2025
“5 stars”
Belinda
family_with_children
August 17, 2025
“Good place to stay”
Good location, comfy beds, and friendly bar staff and good food. Speedy lifts (we stayed other places with frustrating wait for lifts).
Melissa
family_with_children
August 4, 2025
“Great hotel to stay in Chicago.”
Clean, spacious room. The gentleman at the door was helpful. Fantastic breakfast. Great location.
Davide
family_with_children
April 25, 2025
“Amazing for families.”
The room was extremely clean. The mattress were very comfortable (even the Murphy bed). They changed our towels everyday. The kitchen was well accessorized. Breakfast was very good and they have a lot of space for the tables. I truly recommend this place for families with kids.
Ferida
solo_traveller
April 22, 2025
“Roomy comfortable and roomy. A home place to return after a big day of amazing sightseeing.”
Well designed in a moderate way. Good taste and all the facities you could need. The addition of a very good restaurant was a bonus.
Egle
solo_traveller
April 7, 2025
“Wonderful stay”
Wonderful breakfast! Helpful staff! Clean rooms
Pavel
couple
March 9, 2025
The room was spacious, and the location is great.
Rafal
family_with_children
February 28, 2025
Nice, clean room Polite customer service Poor breakfast
Peter
couple
January 21, 2025
“Good place to stay all around, no complaints without being amazing!”
The overall experience was almost excellent in all areas, there was nothing that wasn't decent standard, and cooking facilities were good.
Imtiaz
extended_group
January 11, 2025
“Comfortable stay”
Location
Elena
extended_group
January 6, 2025
“Good place for the short stay in the city. Good breakfast.”
Great location, comfy beds, good breakfast.
Facilities
Activities
Fitness centre, Bicycle rental (additional charge), Stand-up comedy, Walking tours, Bike tours, Live music/performance, Live sport events (broadcast), Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Pets allowed, Non-smoking rooms, Heating, Facilities for disabled guests, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Minimarket on site, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Parking
Parking garage, Parking
Physical distancing
Physical distancing rules followed
Reception services
Invoice provided
Safety & security
24-hour security, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas
Services
Grocery deliveries, Fax/photocopying, Car hire, Business centre, Laundry, Dry cleaning, Meeting/banquet facilities, 24-hour front desk
One Bedroom King Suite with Sofa Bed - Mobility w/Tub and Hearing Accessible
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite features a tea and coffee maker, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
One-Bedroom King Suite
Featuring a separate seating and dining area, this king suite also includes a 55" HDTV and a fully-equipped kitchen.
One-Bedroom King Suite with Sofa Bed
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a dining area, as well as a safe deposit box. The unit offers 2 beds.
One-Bedroom King Suite with Sofa Bed - Hearing Accessible
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides a tea and coffee maker, a seating area, a dining area, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.
One-Bedroom King Suite with Sofa Bed - Mobility Accessible w/Roll-in Shower
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite features a tea and coffee maker, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
One-Bedroom King Suite with Sofa Bed - Mobility Accessible w/Tub
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite has a tea and coffee maker, a seating area with a flat-screen TV and an adapted bath. The unit offers 2 beds.
One-Bedroom Queen Suite, Sofa Bed - Mobility Accessible w/Tub
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite features a tea and coffee maker, a seating area with a flat-screen TV and an adapted bath. The unit has 3 beds.
One-Bedroom Suite with 2 Queen Beds, Sofa Bed - Mobility w/Tub, Hearing Accessible
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a dining area, as well as a safe deposit box. The unit has 3 beds.
Queen Suite
Featuring a separate seating and dining area, this queen suite also includes a 55" HDTV and a fully-equipped kitchen.
Two-Bedroom Suite
Offering two bedrooms, this suite features a fully-equipped kitchen, a seating area, a dining area and a sofa.
Executive King Studio
Offering free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The studio features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit offers 1 bed.
King Studio
This studio comes complete with a fully-equipped kitchen with a stovetop, dishwasher, microwave and refrigerator. A sofa and desk are also provided.
King Studio - Mobility Accessible w/Roll-in Shower and Hearing Accessible
Providing free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible studio features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.
King Studio - Mobility Accessible w/Tub
Offering free toiletries, this studio includes a private bathroom with a bath and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible studio has air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit has 2 beds.
King Studio with Sofa Bed - Hearing Accessible
Offering free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 2 beds.
King Studio with Sofa Bed and Roll-in Shower - Mobility Accessible
Featuring free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible studio has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
Superior, Studio, 1 King, Queen Murphy Bed
Featuring free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The studio has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 1 bed.
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