Hyatt Place Chicago/Downtown - The Loop
28 North Franklin Street
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15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Great location, spacious rooms, clean”
“Location”
“View from the room was quite limited”
“Clean room, comfortable bed and pillow”
“I must deeply appreciate about cordial behaviour and helpfulness of every front …”
“Location, staff, breakfast, pool”
“Clean, nice bedding”
“All clean and well received”
“Great breakfast”
“Superb choice at breakfast”
Overview
Located in the heart of the city, Hyatt Place Chicago/Downtown – The Loop is conveniently located near several of the city’s social and cultural landmarks. This hotel offers a restaurant and fitness centre. Free WiFi access is available. Each room at the hotel provides a flat-screen cable TV, a sofa and a refrigerator. Private bathrooms come complete with a shower, hairdryer and free toiletries. Extras include a desk and iron. A 24-hour front desk welcomes guests to Chicago/Downtown’s Hyatt Place in the Loop, which boasts a shared lounge and TV area. Other amenities offered at the hotel include a business centre, bicycle rental and baggage storage. The hotel is less than a mile from Millennium Park and 400 metres from Willis Tower. O’Hare International Airport is 16 miles away.
Traveller reviews
Daiana
family_with_children
April 8, 2026
“Stayed with family (4ppl) for 2 nights. Great location, spacious and very clean. The only issue was the pull out couch”
Great location, spacious rooms, clean.
Gavin
family_with_children
March 7, 2026
Clean, nice bedding.
Rahaf
extended_group
January 19, 2026
Location
Kirsten
family_with_children
December 4, 2025
Great breakfast. Good location. All clean and well received. Good decor.
KUNTAL
family_with_children
October 12, 2025
“We enjoyed our stay . Superb location .”
Location was superb . View from the room was quite limited . I must deeply appreciate about cordial behaviour and helpfulness of every front desk staff.
Marco
family_with_children
October 10, 2025
Them don't have a parking lot And u have país for it
Mohamad
family_with_children
September 14, 2025
“In general I love to stay in Hyatt Place Downtown/Loop”
Good location, closed coffee shop, bars and restaurants. Walking distance to loop and to get access to the train. Meet expectations as Hyatt standards. Clean room, comfortable bed and pillow.
Paweł
family_with_children
September 14, 2025
“Overall, this hotel combines convenience, comfort, and great service. I’d definitely stay here again”
My stay at Hyatt Place Chicago/Downtown – The Loop was excellent. The location is unbeatable — right in the heart of downtown, within walking distance of Millennium Park, the Riverwalk, and plenty of restaurants and shops.
Kassie
extended_group
September 4, 2025
“Unreal”
Gorgeous apartment in a beautiful location close enough to everything walking distance
Daria ZK
family_with_children
August 24, 2025
Location, staff, breakfast, pool
Andrew
family_with_children
July 29, 2025
The room was huge. My kids were able to tablet out one of the beds while I ate comfortable at the couch on other side of room.
Laura
family_with_children
July 8, 2025
The location was perfect for us.
Anas
family_with_children
July 6, 2025
Breakfast was very poor
Guest
extended_group
June 14, 2025
Location
Paul
family_with_children
May 15, 2025
“Chilling in Chicago”
Great location within walking distance of all the main sights and close to L stations and the river. Blue line L train gets you cheaply from the airport to Washington station which is 10 mins walk to hotel. Really good sized room...very comfortable beds. Superb choice at breakfast....both hot and cold food. Check out time of 12noon was really helpful. A very restful relaxing stay.
Sumit
solo_traveller
May 7, 2025
“Overall good stay”
Breakfast service could have been better ,fruits ran out but were not refilled
Denise
couple
May 2, 2025
“Great hotel in the Loop”
Loved this hotel, spacious room and very comfortable bed. Handy laundry facilities, great location in the loop, walking distance from Union Station and to Millenium Park. Very friendly staff.
padraig
couple
April 24, 2025
“mediocre”
location was good. Check in/out was efficient
Kellie
couple
April 21, 2025
“This hotel is situated in a good location. Close to the train station with easy access to get to Midway International Ai”
Location, the hotel was very clean. Staff were helpful and friendly. Beds were comfy. A great hotel overall.
LIUDMILA
family_with_children
April 13, 2025
If you really find fault, we were not pleased with the view from the window. Otherwise, the hotel in general and the staff left us with only pleasant impressions.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom, Visual aids: Braille, Visual aids: Tactile signs, Auditory guidance
Activities
Fitness, Pub crawls, Fitness centre, Cycling, Indoor pool, Indoor pool (all year)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Coffee house on site, Wine/champagne, Fruits, Kid meals, Kid-friendly buffet, Snack bar, Special diet menus (on request), Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Bicycle parking, Pets allowed, Non-smoking rooms, Heating, Facilities for disabled guests, Lift, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area, Safety deposit box, Minimarket on site
Internet
WiFi, Free WiFi, Internet services
Parking
Parking, Parking garage, Accessible parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Check-in kiosk in the lobby, Digital key access
Services
Daily housekeeping, Grocery deliveries, Car hire, Private check-in/check-out, Vending machine (drinks), Vending machine (snacks), Shared lounge/TV area, Express check-in/check-out, Fax/photocopying, Luggage storage, Business centre, Laundry, Meeting/banquet facilities, 24-hour front desk
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access
Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as lake views. The unit offers 3 beds.
Queen Room with Two Queen Beds and Sofa Bed
This queen room comes complete with a sofa bed and a private bathroom.
Queen Room with Two Queen Beds and View
Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 3 beds.
Queen Room with Two Queen Beds, Sofa Bed and Accessible Tub
Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Corner King Room with Sofa Bed and View
Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious quadruple room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
King Room with Sofa Bed
Featuring a sofa bed, this king room also includes a flat-screen cable TV and a desk.
King Room with Sofa Bed and Accessible Tub - Disability Access
Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
King Room with Sofa Bed and Roll-In Shower - Disability Access
Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
King Room with Sofa Bed and View
Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.
Specialty King Room with Sofa Bed
Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious quadruple room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Specialty King Room with Sofa Bed and Roll-in Shower - Disability Access
Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Hotel Policies
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