The Empress Hotel - SHA Extra Plus
199/42 Chang Klan Rd.,Chiang Mai
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Why people book this hotel
“Friendly and helpful reception,”
“Very helpful staff”
“Got an excellent deal over Songkran, very comfy and spacious room with nice bath…”
“It’s was really comfortable and staff were excellent”
“Friendly and helpful staff Location only 66 Baht for a taxi to the old city 90 B…”
“It was very clean and centrally located”
“Welcome complementary snacks very nice 😋 Rooms clean every day”
“The hotel was clean, good location, nice pool, well equipped room”
“Great pool and good views”
“Decent pool and the gym was great”
“Breakfast very good”
“I never had breakfast at the hotel so can't comment”
Overview
The Empress Hotel enjoys a quiet location in Chiang Mai, yet is a convenient 10-minute walk from the Night Bazaar. It has an outdoor pool, a massage parlour, and 2 restaurants. Free WiFi is available. Furnished in a modern Asian style, rooms feature a seating area by a floor-to-ceiling window. Each air-conditioned room has a TV with international channels and a minibar. En suite marble bathrooms have shower facilities. Guests can relax in the sauna, or exercise at the fitness room. Other facilities include a business centre and a shopping arcade. The hotel also provides car or bicycle rental, concierge assistance, and 24-hour room service. Buffet breakfast is served in Chao Nang Coffee Shop, between 6am - 10am, every morning. The Empress Hotel is a 20-minute drive from Chiang Mai International Airport. Two-way airport transfers are provided at an additional cost.
Traveller reviews
Mark
couple
May 25, 2026
“Pleasant stay on both occasions a d convenient for wheat I wanted to do.”
Friendly and helpful reception,
Colin
couple
May 25, 2026
“Great value for money in a hotel with character.”
Great pool and good views. Very helpful staff.
John Trek
solo_traveller
May 19, 2026
“Very comfy, very happy during my stay with a top gym”
Got an excellent deal over Songkran, very comfy and spacious room with nice bathtub. Staff were generally very pleasant and helpful. Decent pool and the gym was great. The hotel was very generous and gave me a HUGE bag of lots of free chocolates, drinks and snacks! Several litres of juice and waters, plus many bags of nuts, chocs and all sorts. Unbelievable generosity!
Punyamoonwongsa
couple
April 17, 2026
“Comfort, excellent hospitality and breakfast”
SHAUN
couple
April 6, 2026
Comfort
Christine
solo_traveller
March 22, 2026
“Fantastic stay”
It’s was really comfortable and staff were excellent
Batista Lloyd
couple
March 18, 2026
Welcome complementary snacks very nice 😋 Rooms clean every day
David
solo_traveller
March 17, 2026
“Comfortable, spacious room. friendly staff. Good location. Great restaurant/s”
All very good
John
couple
March 12, 2026
“A good value stay”
Friendly and helpful staff Location only 66 Baht for a taxi to the old city 90 Baht for the airport An exceptional welcome bag of snacks, juices and other goodies
Catherine
solo_traveller
March 10, 2026
“I love this hotel. All of the staff are super nice, and it is a very high standard for good value for money. The spa in”
It was very clean and centrally located. I loved the view from my room and the room itself was lovely and comfortable!
Dr Francis
couple
March 8, 2026
“Excellent Hotel and old Decor super”
From check in. Specially Room decoration for our Wedding Anniversary. Housekeeping excellent. All staff polite and friendly. Breakfast very good. Room amenities good. However the AC couldn’t maintain temperature.
David
couple
March 3, 2026
“5 nights in Chiang Mai”
The wellcome package was very nice. The hotel was clean, good location, nice pool, well equipped room. We really like the high floor location.
Luca
family_with_children
February 25, 2026
“A classic hotel with excellent staff on the south-east of Chiang Mai with easy parking.”
The staff are the best and they welcomes us with a big bag of mixed food items. Some rooms are recently refurbished and others are not. The hotel has an old-worldy feeling as it has been there for many years, one of the first big hotels in Chiang Mai. I never had breakfast at the hotel so can't comment. We did attend the Christmas dinner and that was very nice overall with an invited school choir singing Christmas carols.
Rashmikumar
couple
February 24, 2026
Very satisfied
Caspar
couple
February 18, 2026
“Great stay!”
Perfect stay. We enjoyed the hotel and had a great experience with the staff. Good value also. Would definitely recommend.
Sa-nguantrakul
solo_traveller
February 14, 2026
Staff and service are great.
Poonam
solo_traveller
February 12, 2026
Friendly staff Tour agent within hotel Big rooms Swimming pool and lounging area
Thandar
couple
February 5, 2026
Facilities and exceptional welcome gift. :)
Wayne
couple
January 29, 2026
“Nice place”
Location, cleanliness, helpful staff
Marvin
couple
January 21, 2026
“Expensive for what it is”
Very little, super dated
Facilities
Accessibility
Wheelchair accessible
Activities
Evening entertainment, Beauty Services, Make up services, Hair treatments, Hair cut, Hair colouring, Hair styling, Steam room, Foot massage, Full body massage, Fitness, Fitness/spa locker rooms, Happy hour, Sauna, Fitness centre, Massage
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Coffee house on site, Breakfast options, Breakfast in the room, Restaurant, Bar, Special diet menus (on request), Fruits
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
WiFi available in all areas, Bicycle parking, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Air conditioning, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
Sun terrace, Outdoor pool (all year), Outdoor pool, Garden, Terrace, Outdoor furniture
Parking
Parking, Free parking, Parking on site
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Pool/beach towels, Pool bar, Shallow end, Kids' pool, Swimming pool
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Lockers, Daily housekeeping, Ironing service, Currency exchange, Express check-in/check-out, ATM/cash machine on site, Packed lunches, Car hire, Tour desk, Fax/photocopying, Luggage storage, Barber/beauty shop, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Airport pick up, Airport drop off
Family Suite
This large family suite features 2 bedrooms connected by a living room and flat-screen TVs. For reservations with stay dates until Oct 2019, guests can enjoy a complimentary spa credit of THB 300 per room per stay.
Deluxe Double or Twin Room
Located on a higher floor, this room is decorated in teak and silk. It has coffee/tea making facilities, bathrobes, and slippers. The bathroom has a bathtub and shower. For reservations with stay dates until Oct 2019, guests can enjoy a complimentary spa credit of THB 300 per room per stay.
Executive Double or Twin Room
Located on the highest floor of the hotel, this spacious room boasts stylish Thai antiques, teak and silk décor and an state-of-art entertainment system. For reservations with stay dates until Oct 2019, guests can enjoy a complimentary spa credit of THB 300 per room per stay. For a minimum of 3 consecutive night stays, guests are eligible for one complimentary dinner.
Superior Double or Twin Room
Decorated in a classic Northern Thai style, this room has a satellite TV and a minibar. The marble bathroom has shower facilities.
Executive Suite
The unit offers 2 beds.
Hotel Policies
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