The St. Regis Chengdu
88 South Taisheng Road, Qingyang District
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Why people book this hotel
“size, comfort and location”
“Great location”
“The beds were incredibly comfortable, and our high-floor room offered a refreshi…”
“the room was quite comfortable, although the decoration was too old fashioned”
“The butler service was exceptional, fulfilling all requests—including restaurant…”
“The facilities and the staff especially Alan the concierge was very helpful”
“Incredible service, from the warm welcome from the front desk staff who speak ex…”
“The room was spacious and facilities were very clean”
“Location, staff, size of rooms and value for money”
Overview
Offering an outdoor pool and an indoor pool, 8 minutes' walk from Taikoo Li and IFS Shopping Mall, The St. Regis Chengdu is located in Chengdu. It is only an 8-minute walk from South Taisheng Road Subway Station (line 4) and a 15-minute walk from Tianfu Squuare Subway Station (line 1 and 2). Free WiFi access is available. The hotel is located steps from Tian Fu Square, Taikoo Li and Chun Xi Road. From the property, Kuanzhai Alley and Jinli are 15 minutes' drive away. The famous Chengdu Research Base of Giant Panda is 30 minutes' drive away. Each spacious and air-conditioned room here will provide you with a TV. There is also a coffee machine. Featuring a spa bath, private bathroom also comes with a shower and a bath. You can enjoy city view from the room. At The St. Regis Chengdu you will find 6 on-site dining options include Chinese and Western restaurants, a 24 hours fitness centre and a Spa with 9 treatment rooms.
Traveller reviews
Francis
extended_group
June 14, 2026
“could have done better with more friendly staffs”
size, comfort and location
Tan
family_with_children
June 12, 2026
“A stay defined by exceptional butler service and excellent gym facilities, though operational incons”
The butler service was exceptional, fulfilling all requests—including restaurant reservations—in under 10 minutes. Staff were proactive, remembering our needs and replenishing water without being asked. The beds were incredibly comfortable, and our high-floor room offered a refreshing, stunning skyline view. The gym is excellent, featuring treadmills with virtual views of Gardens by the Bay, and the pool facilities, including a steam room and sauna, were a great addition
Andrew
extended_group
June 9, 2026
“We will be back whenever we visit Chengdu.”
The facilities and the staff especially Alan the concierge was very helpful. The butler service provided was excellent.
Valerie
solo_traveller
June 4, 2026
the room was quite comfortable, although the decoration was too old fashioned.
Cheng
solo_traveller
June 2, 2026
Great location.
Svetlana
couple
May 24, 2026
“Amazing stay”
Everything was great.
Alexandre
couple
May 10, 2026
“The overall experience falls far short of the standard one would expect from a luxury St. Regis”
The hotel enjoys an excellent location with luxurious and elegant decor, and transportation is highly convenient.
Ella
couple
April 3, 2026
“Incredibly heartwarming stay, the hotel is large but still manages to deliver personal service.”
Incredible service, from the warm welcome from the front desk staff who speak excellent English, friendly housekeeping staff, huge room which was impeccably clean, delicious buffet breakfast spread, complimentary water, tea and coffee served by the butler and the opportunity to join the champagne sabering experience.
Angie
solo_traveller
March 20, 2026
Hotel room is spacious and nice. Location is excellent ! Hotel staffs are professional, helpful and friendly.
Rajesh
couple
March 19, 2026
“Excellent stay with superb services”
the overall experience was remarkable and the staff were very attentive and co operative. The property is near the city hub and shopping area and it is easy to walk about the area. Special mention to Aimee, the FB director for ensuring that vegetarian food was always available for us. Pavel and his team made the stay all the more memorable
Roisin
couple
February 8, 2026
“Amazing location, value and staff”
Location, staff, size of rooms and value for money
Kat
family_with_children
January 20, 2026
“Not recommended”
Location
Cassandra
extended_group
January 19, 2026
“Great location and comfortable stay!”
As expected from the St Regis brand, staff were welcoming and service was attentive. The room was spacious and facilities were very clean. A short 10min walk away from IFS and Taikooli. Lots of restaurants close by. Buffett spread was large and food was delicious.
Sarah-Louise
solo_traveller
January 12, 2026
“Nice hotel but some staff need retraining.”
The room was fantastic and location quite good. Gym very good also
Nirav
couple
January 6, 2026
“Overall nice stay”
Good service , nice room
Emile
couple
December 30, 2025
“Disappointing experience”
I booked a suite at the St. Regis, expecting the consistent excellence associated with the brand. Unfortunately, this property falls far short of the standards set by St. Regis hotels in places like Japan or Europe. The experience was downright disappointing. Upon arrival, they attempted to assign me two rooms that reeked unmistakably of cigarette smoke. When I complained, the staff offered bizarre excuses about the air circulation system, as if non-smokers were imagining the stench—especially egregious since we were traveling with a 9-year-old child. Only after persistent complaints did they provide an upgrade. The new room was free of smoke odor, which was the bare minimum, but the extra square footage was irrelevant; I had already booked a suite. Overall, the staff appears junior and inexperienced, delivering service that is mediocre at best. The sharpness, attentiveness, and professionalism one expects from a luxury hotel are conspicuously absent. Breakfast is decent, though basic items like smoked salmon were not proactively offered and had to be specifically requested. Room preparing for the night is minimal. The low point was discovering visible mold around the air conditioning unit—an unforgivable lapse in maintenance for a hotel positioning itself as five-star luxury. In the end, this was a thoroughly disappointing stay that fails to live up to the global reputation and promises of the St. Regis brand.
Yanti
solo_traveller
December 28, 2025
“I always love St Regis cos the room is spacious and luxurious. I'd like to compliment the staff as well, esp the one”
The room is spacious and luxurious.
Pat
family_with_children
November 29, 2025
“Perfect stay if you don’t mind a warm room.”
Spacious, Clean and very comfortable bed and bathroom.
Guest
family_with_children
November 17, 2025
“Not recommended”
Location
Guest
extended_group
November 1, 2025
“Great location and comfortable stay!”
As expected from the St Regis brand, staff were welcoming and service was attentive. The room was spacious and facilities were very clean. A short 10min walk away from IFS and Taikooli. Lots of restaurants close by. Buffett spread was large and food was delicious.
Facilities
Activities
Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Bicycle rental (additional charge), Indoor pool, Indoor pool (all year), Evening entertainment, Open-air bath, Public Bath, Beauty Services, Facial treatments, Make up services, Hair treatments, Body treatments, Body scrub, Body wrap, Spa facilities, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Massage chair, Fitness, Fitness/spa locker rooms, Live music/performance, Live sport events (broadcast), Aerobics
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Indoor play area
Food & Drink
Kid meals, Kid-friendly buffet, Special diet menus (on request), Breakfast in the room, Restaurant, Bar, Wine/champagne, Fruits, Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Bicycle parking, Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Soundproof rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool, Terrace, Sun terrace, Outdoor pool (all year), Outdoor pool (seasonal)
Parking
Accessible parking, Parking, Free parking, Parking on site
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Heated pool, Swimming pool
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Face masks for guests available
Services
Trouser press, Lockers, Daily housekeeping, Concierge service, Private check-in/check-out, ATM/cash machine on site, Ironing service, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Car hire, Tour desk, Valet parking, Currency exchange, Express check-in/check-out
Duplex Apartment
This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned apartment offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 3 beds.
1 King Bed(K1), Downtown View, Guest Room
This double room provides a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
1 King Bed(K1), Tower View, Guest Room
The hot tub is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Deluxe King Room
This room features floor-to-ceiling window, a 46-inch LCD TV, branded sound system, quality bedding, and capsule coffee machine. The private bathroom comes with floor heating, premium toiletries and a smart toilet. The room includes the following benefits: 1.Beverage Service - Complimentary 24 - hour access. 2.Packing and Unpacking Service - Luggage Organizing. 3.Ironing Service - Each registered guest is entitled to complimentary ironing of 2 pieces of clothing per room night (non - cumulative). 4.Complimentary use of the fitness center, indoor heated swimming pool and outdoor swimming pool (seasonally open).
Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and slippers. The spacious double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Grand Deluxe King Room
This double room features floor-to-ceiling window, a 46-inch LCD TV, branded sound system, quality bedding, and capsule coffee machine. The private bathroom comes with floor heating, premium toiletries and a smart toilet. The room includes the following benefits: 1.Beverage Service - Complimentary 24 - hour access. 2.Packing and Unpacking Service - Luggage Organizing. 3.Ironing Service - Each registered guest is entitled to complimentary ironing of 2 pieces of clothing per room night (non - cumulative). 4.Complimentary use of the fitness center, indoor heated swimming pool and outdoor swimming pool (seasonally open).
Grand Deluxe Twin Room
This grand deluxe room features floor-to-ceiling window, a 46-inch LCD TV, branded sound system, quality bedding, and capsule coffee machine. The private bathroom comes with floor heating, premium toiletries and a smart toilet. The room includes the following benefits: 1.Beverage Service - Complimentary 24 - hour access. 2.Packing and Unpacking Service - Luggage Organizing. 3.Ironing Service - Each registered guest is entitled to complimentary ironing of 2 pieces of clothing per room night (non - cumulative). 4.Complimentary use of the fitness center, indoor heated swimming pool and outdoor swimming pool (seasonally open).
Deluxe Twin Room
This room features floor-to-ceiling window, a 46-inch LCD TV, branded sound system, quality bedding, and capsule coffee machine. The private bathroom comes with floor heating, premium toiletries and a smart toilet. The room includes the following benefits: 1.Beverage Service - Complimentary 24 - hour access. 2.Packing and Unpacking Service - Luggage Organizing. 3.Ironing Service - Each registered guest is entitled to complimentary ironing of 2 pieces of clothing per room night (non - cumulative). 4.Complimentary use of the fitness center, indoor heated swimming pool and outdoor swimming pool (seasonally open).
Lafayette Suite
This suite features floor-to-ceiling window, a 46-inch LCD TV, branded sound system, quality bedding, and capsule coffee machine. The private bathroom comes with floor heating, premium toiletries and a smart toilet. The room includes the following benefits: 1.Beverage Service - Complimentary 24 - hour access. 2.Packing and Unpacking Service - Luggage Organizing. 3.Ironing Service - Each registered guest is entitled to complimentary ironing of 2 pieces of clothing per room night (non - cumulative). 4.Complimentary use of the fitness center, indoor heated swimming pool and outdoor swimming pool (seasonally open).
Manhattan Suite - One-Bedroom King Suite
This suite has a satellite TV, hot tub and dining area. The room includes the following benefits: 1.Beverage Service - Complimentary 24 - hour access. 2.Packing and Unpacking Service - Luggage Organizing. 3.Ironing Service - Each registered guest is entitled to complimentary ironing of 2 pieces of clothing per room night (non - cumulative). 4.Complimentary use of the fitness center, indoor heated swimming pool and outdoor swimming pool (seasonally open).
St. Regis Suite
This suite features floor-to-ceiling window, a 46-inch LCD TV, branded sound system, quality bedding, and capsule coffee machine. The private bathroom comes with floor heating, premium toiletries and a smart toilet. The room includes the following benefits: 1.Beverage Service - Complimentary 24 - hour access. 2.Packing and Unpacking Service - Luggage Organizing. 3.Ironing Service - Each registered guest is entitled to complimentary ironing of 2 pieces of clothing per room night (non - cumulative). 4.Complimentary use of the fitness center, indoor heated swimming pool and outdoor swimming pool (seasonally open).
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