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Best Western Heritage Inn - Chattanooga

Hotel

7641 Lee Highway

10 nights, 2 adults

USD$1,133

Includes taxes and charges

10 nights, 2 adults

USD$1,133

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Comfortable rooms
7 mentions

Very easy to find, access and reach your room

The room was very clean

Great location
4 mentions

Location

Convenient location Restaurant on premises Food was very good

Clean rooms
4 mentions

Room was neat and clean

The beds appeared clean

Friendly staff
4 mentions

The beds were comfortable and the staff were very pleasant

Great customer service and friendly staff

Good value
2 mentions

For the price paid the room and hotel was as expected

Prices were unreasonable due to shortages as something going on it the area

Breakfast available
2 mentions

I had breakfast in the restaurant attached to the hotel and it was great

No breakfast offered but there is a nice diner connected to the hotel and hotel …

Overview

Located off I-75 and 12 miles from the Chattanooga city centre, this dog-friendly hotel features an outdoor pool, on-site restaurant, and free WiFi. A cable TV, microwave, and refrigerator are found in each room of the Best Western Heritage Inn – Chattanooga. A coffee machine and an iron are also included. The City Cafe serves breakfast, lunch, and dinner menus. Other options are available through service. Vending machines and 24-hour front desk service are also provided. Booker T. Washington State Park is less than 7 miles from the Heritage Inn. Lookout Mountain is 25 minutes away.

Traveller reviews

K

kevin

couple

April 2, 2026

5

For a one night stay on a long journey this hotel is good value for money, restaurant is a bonus.

For the price paid the room and hotel was as expected. The beds were comfortable and the staff were very pleasant. I had breakfast in the restaurant attached to the hotel and it was great. The cakes looked amazing and it had a very good reputation locally.

S

Sethu

extended_group

June 9, 2025

8

Room was neat and clean

K

Kendall

family_with_children

May 4, 2025

3

Location

K

Kendall

extended_group

November 12, 2024

6

Overall very friendly and competent staff and great location for business

Very easy to find, access and reach your room.

L

Lori

couple

May 21, 2024

1

Location

W

wilson

couple

April 19, 2024

1

Overcharged me

M

Melissa

family_with_children

March 20, 2024

1

We left immediately after check in losing out on our money but was worth it to leave!

The beds appeared clean.

R

Roger

couple

March 18, 2024

9

Would stay there again

The room was very clean. The beds very comfortable and the restaurant was excellenr

G

Gina

solo_traveller

January 26, 2024

8

I'll be back!!

Convenient location Restaurant on premises Food was very good. Great customer service and friendly staff

S

Stephen

family_with_children

December 26, 2023

1

Still have not received 100 dollar refundable booking fee

S

Stephen

family_with_children

December 26, 2023

1

Still have not received 100 dollar refundable booking fee

S

Stephen

family_with_children

December 26, 2023

1

Still have not received 100 dollar refundable booking fee

S

Stephen

family_with_children

December 26, 2023

1

Still have not received 100 dollar refundable booking fee

S

Stephen

family_with_children

December 26, 2023

1

Still have not received 100 dollar refundable booking fee

P

Pirie

couple

November 8, 2023

4

Best thing was the diner.

Very expensive! Prices were unreasonable due to shortages as something going on it the area. Rip off.

T

Terry

couple

November 5, 2023

8

Great staff and a good location to explore the Nashville downtown attractions.

Room was o.K. and the location was great for what we needed. This is a dated property. Hot water was slow to come on for the shower and not that hot at full power. The staff and check in was perfact.

D

Delaine

couple

October 21, 2023

7

Good deal for the price. Clean with friendly staff. Good food & service at the diner.

No breakfast offered but there is a nice diner connected to the hotel and hotel guests get a 10% discount off their bill. Place was clean and the staff was very friendly.

K

Kristy

family_with_children

August 31, 2023

1

Not much other than the restaurant attached. We chose to go to another hotel after the 2nd dirty room.

L

Linda

extended_group

August 24, 2023

3

Will never stay at this hotel location again. Seemed more for truckers

Nothing available

J

jennifer

family_with_children

July 14, 2023

7

Good

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink

Activities

Water park, Temporary art galleries, Stand-up comedy, Movie nights, Walking tours, Bike tours, Themed dinner nights, Happy hour, Tour or class about local culture, Live music/performance, Live sport events (broadcast), Archery, Aerobics, Bingo, Tennis court, Golf course (within 3 km), Billiards, Darts, Canoeing, Hiking, Cycling, Bowling, Fishing, Horse riding, Squash, Mini golf

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Kid meals, Restaurant, Special diet menus (on request)

Food & drink safety

Physical distancing in dining areas, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Indoor fireplace, Minimarket on site, Bicycle parking, Pets allowed, Non-smoking rooms, Heating, Allergy-free room, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor pool, Outdoor pool (seasonal), Garden, Outdoor furniture

Parking

Accessible parking, Parking, Free parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming pool, Swimming Pool, Plunge pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas

Safety & security

Key access, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Process in place to check health of guests, First aid kit available

Self check-in

Check-in kiosk in the lobby, Lockbox key collection at the property, Lockbox key collection near the property

Services

Daily housekeeping, Vending machine (drinks), Vending machine (snacks), Shared lounge/TV area, Business centre, Express check-in/check-out, Private check-in/check-out, Meeting/banquet facilities, 24-hour front desk, Fax/photocopying

Double Room with Two Double Beds - Pet Friendly

Featuring free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The air-conditioned family room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, tumble dryer as well as pool views. The unit has 2 beds.

Max 4 guests 30 1 bedroom 1 bathroom
Triple Room with Three Double Beds - Non-Smoking

This room features a 32-inch flat-screen TV, microwave, and refrigerator.

Max 6 guests 35 1 bedroom 1 bathroom
Double Room - Disability Access

Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, tumble dryer as well as pool views. The unit offers 2 beds.

Max 4 guests 30 1 bedroom 1 bathroom
Double Room with Two Double Beds

This room features a 32-inch flat-screen TV, microwave, and refrigerator.

Max 4 guests 30 1 bedroom 1 bathroom
King Room with Roll-In Shower - Pet Friendly/Disability Accessible

Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, tumble dryer as well as pool views. The unit has 1 bed.

Max 2 guests 30 1 bedroom 1 bathroom
Two-Room Suite with Two Double Beds and Sofa Bed

This room features a 32-inch flat-screen TV, microwave, and refrigerator.

Max 6 guests 39 1 bedroom 1 bathroom
King Suite

Offering free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, tumble dryer as well as pool views.

Max 4 guests 39 1 bedroom 1 bathroom
King Non-Smoking

This room features a 32-inch flat-screen TV, microwave, and refrigerator.

Max 3 guests 30 1 bedroom 1 bathroom
King Room - Pet Friendly

This room features a 32-inch flat-screen TV, spa bath, microwave, and refrigerator.

Max 3 guests 30 1 bedroom 1 bathroom
King Room with Spa Bath

This room features a 32-inch flat-screen TV, microwave, and refrigerator.

Max 3 guests 35 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 16:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note only dogs can be accommodated upon request. Rooms are subject to availability so please contact the property after booking. Please note there is a non-refundable pet fee of USD 15 plus tax per pet per night.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 3:55 AM

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