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Extended Stay America Suites - Charleston - North Charleston

Hotel

5059 North Arco Lane

hotel
hotel

Why people book this hotel

Great location
5 mentions

Location

The location is perfect close to airport, outlet malls, beauty supply store, sho…

Comfortable rooms
2 mentions

You had to take what you needed back to your room as there was nowhere to sit an…

My room was filthy

Friendly staff
1 mentions

The manager, and the staff sucked

Breakfast available
1 mentions

Never did their breakfast as it was just a few things on a counter at reception

Overview

This Extended Stay America - Charleston - North Charleston is located in N. Charleston and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Charleston is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services are provided for free and daily provided for a fee. Towels and linen are exchanged at the front desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel is the Tanger Outlet Mall (160 m) and Joint Base Charleston Air Force North (16 km).

Traveller reviews

T

Tonisha

couple

February 29, 2024

1

Disappointed

Location

L

Lana

couple

January 13, 2024

2

I think the hotel is a little overpriced but the location is the best.

The location is perfect close to airport, outlet malls, beauty supply store, shoe stores and any snd every restaurant or food choices you Cj o u of B possibly want. Just bring slippers to walk on floors and shower shoes for the showe.

B

Baskerville

solo_traveller

November 7, 2023

1

I would like to have my entire stay refunded

Nothing, my entire experience was terrible. The manager, and the staff sucked!!!!

A

alejandra

couple

August 7, 2023

6

It was dirty, with bugs around, I saw couple trash around the room and it smelled like cigarettes

F

Fernando

solo_traveller

July 17, 2023

1

nada

R

ronesha

couple

July 11, 2023

1

Check into my room only for the room not to be clean was relocated to another room where someone was in, relocated again to a room where TV didn’t work then finally move to a decent room. I appreciate the girl who did take her time on night shift to help find a room that was ok.

R

Rebecca

solo_traveller

July 7, 2023

6

It was close to the railway station and a shopping centre

A

AARON

family_with_children

June 19, 2023

2

We used it as a place to sleep, which was the intention, so let’s say it served it’s purpose.

Location was close to Top Golf

K

kevin

couple

May 18, 2023

1

awful

location

D

Darell

solo_traveller

November 17, 2022

5

As locations go I was very happy, as the airport, shopping and busses are nearby.

Never did their breakfast as it was just a few things on a counter at reception. You had to take what you needed back to your room as there was nowhere to sit and enjoy it.

R

Richardson

couple

November 5, 2022

2

Room was nasty very disappointed

Good

C

Carl

solo_traveller

August 11, 2022

4

Cocktail roach droppings in drawers. Carpets need cleaned. Staircase and outside filthy, cigarette butts everywhere.

J

Jo

solo_traveller

April 2, 2021

1

My room was filthy. It looked like someone was murdered in it. I will send pics

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Air conditioning, Heating

Internet

WiFi, Free WiFi, Internet services

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

Smoke alarms

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

Vending machine (drinks), Vending machine (snacks), Laundry, 24-hour front desk

Queen Studio with One Queen Bed - Disability Access - Non-Smoking

The spacious double room features air conditioning, a dining area, as well as a private bathroom boasting a bath and a shower. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and a microwave. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Max 2 guests 28 1 bedroom 1 bathroom
Queen Studio

This studio features a fully equipped kitchen, a cable TV and a work desk.

Max 2 guests 28 1 bedroom 1 bathroom
Queen Studio - Non-Smoking

This non-smoking studio features a fully equipped kitchen, a cable TV and a work desk.

Max 2 guests 28 1 bedroom 1 bathroom
Studio with 2 Double Beds

This studio features a fully equipped kitchen, a cable TV and a work desk.

Max 4 guests 28 1 bedroom 1 bathroom
Studio with 2 Double Beds - Non-Smoking

This non-smoking studio features a fully equipped kitchen, a cable TV and a work desk.

Max 4 guests 28 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 3:48 AM

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