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Center Parcs Le Lac d’Ailette

Holiday park

Parc Nautique de L'Ailette 1

hotel
hotel

Why people book this hotel

Great location
1 mentions

The location is beautiful right on a gorgeous lake absolutely full to the brim w…

Clean rooms
1 mentions

Place was not clean I took pictures

Friendly staff
1 mentions

Staff were friendly enough, and accomadation was up to standards

Comfortable rooms
1 mentions

Beds very uncomfortable and singles are small and small double

Overview

With views of the lake, Center Parcs Le Lac d’Ailette is located in Aisne and offers cottages with furnished terraces. The on-site water park, Aqua Mundo was partially renovated in 2018 and boasts water slides, whirlpool baths, waterfalls, a wave pool, as well as an outdoor infinity pool and a variety of aquatic activities as well as shops and interactive information screens. Each cottage has a fireplace and guests can enjoy views of the lake or the garden from the bay window. There is a TV and a fully-equipped kitchen and a private bathroom with a bath and a hairdryer. Center Parcs Le Lac d’Ailette has an on-site bar and a selection of restaurants including the buffet restaurant Le Marché du Monde and Il Giardino, which specialises in Italian cuisine. There is also an all-you-can-eat buffet restaurant, Le Marché du Lac d'Ailette, which opened in 2018 and offers a family-friendly ambiance. For a fee, guests can enjoy a wide variety of activities such as body-boarding, paint-balling and quadbiking. Other extra activities such as segway rental, archery and pedalo rental are available. The resort's spa offers natural treatments for a supplement. Free parking is available in the public car park.

Traveller reviews

C

Carr

family_with_children

September 9, 2024

7

App required. Unable to download in England. whilst in france to download the app,all other apps had to be switched over to france. not something we wanted to do, therefore very difficult to navigate bookings etc . Food and drinks orders difficult without the app. very frustrating and time consuming .

K

Katherine

family_with_children

August 21, 2024

5

Very disappointing

Place was not clean I took pictures! Outside area had not been cleaned in a long time so did not sit out! Beds very uncomfortable and singles are small and small double

C

Claire

family_with_children

August 3, 2024

8

Great place will return

Lovely place. Amazing aquamonda

E

Emma

family_with_children

July 23, 2024

8

Great for the kids

Great activities for the kids

J

Johanna

family_with_children

October 2, 2023

6

I think it’s a lovely place but greatly in need of repairing the houses

Nice place very pretty

R

Romano

family_with_children

September 16, 2023

8

Aquamundo and the hole experience was great. Staff were friendly enough, and accomadation was up to standards. Overall the family enjoyed the stay.

W

Warren

family_with_children

August 16, 2023

10

Great resort with loads to do.

The location is beautiful right on a gorgeous lake absolutely full to the brim with wildlife such as swans, ducks, heron, beavers, and more. The water park is awesome with fun slides for different ages, wave machine, lazy river, rapid river, and a play area with slides and another for very little children. The kids loved it in there. They also loved the indoor golf, the Jeep safari and the Pony rides. There were a few outdoor play structures and the beach is also very nice. The food at the restaurants was good but we ate at the lodge more often for convenience and frankly greater choice from home cooking.

Facilities

Activities

Sauna, Spa and wellness centre, Massage, Karaoke, Hot tub/Jacuzzi, Canoeing, Bowling, Hammam, Mini golf, Indoor pool, Indoor pool (all year), Nightclub/DJ, Evening entertainment, Water park, Tennis equipment, Badminton equipment, Spa facilities, Beach, Movie nights, Bike tours, Live music/performance, Archery

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies

Entertainment and family services

Indoor play area

Food & Drink

Kid meals, Kid-friendly buffet, Breakfast options, Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Pets allowed, Non-smoking rooms, Family rooms, Minimarket on site, Non-smoking throughout

Internet

Internet services, Free WiFi, WiFi

Outdoors

Garden, Terrace, Outdoor pool, Outdoor pool (all year)

Parking

Parking on site, Private parking, Free parking, Parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Water slide, Swimming pool

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed

Hotel Policies

Check-inFrom 16:00 to 19:00
Check-outFrom 06:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printFor questions about an invoice or payment, please contact the accommodation provider Refunds will be returned to the same account you paid with within 30 days Information about allergens and allergies can be obtained from the relevant restaurant on location Check / Check out times are as follows: Check in : From 4 pm (Belgian parks : 3 pm) Check out : 10.00 a.m. at the latest (Belgian parks : 10.00 a.m.) Breakfast is not included in the offered rate Most of our accommodations are equipped with a baby bed and high chair (there are exceptions, please contact the accommodation provider to ensure that the accommodation you have booked also includes these facilities) It is possible to book a preferred location and/or extras at an additional cost (such as the location of the hotel room / connecting rooms / breakfast, etc.). Do you wish to reserve this? Please enter your request in the special field during the booking process. Our colleagues will then review your request and respond to it as soon as possible. Parking is free on our own grounds. Bed linen and towels are included in the offered rates Due to maintenance of the Aqua Mundo in park Lac d’Ailllette, the Aqua Mundo will be closed between 22 January 2024 (closed from 12.00 PM) and 26 January 2024, the Aqua Mundo will be reopened from 27 January 204.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 6:05 PM

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Center Parcs Le Lac d’Ailette - 0 Star Hotel in Chamouille