B&B Tulip Lotus Castelbuono
Via Roma
View on map and nearby hotels
Why people book this hotel
“But the best part is the staff: Tonino and Heidi are two wonderful people who cl…”
“A wonderful host”
“The place is new and clean, everything works great and the location is absolutel…”
“staff and location, outside balcony”
“Beautiful view to mountains View also from toillet Friendly stuff Clean and comf…”
“The rooms have everything that one would need”
Overview
23 km from Cefalù Cathedral in Castelbuono, B&B Tulip Lotus Castelbuono features accommodation with access to beauty services. It is set 23 km from Bastione Capo Marchiafava and provides a concierge service. The accommodation offers a 24-hour front desk, luggage storage space and organising tours for guests. All units feature a private bathroom and have air conditioning, a flat-screen TV and a fridge. At the bed and breakfast, each unit comes with bed linen and towels. Guests at the bed and breakfast can enjoy an Italian breakfast. The family-friendly restaurant at B&B Tulip Lotus Castelbuono serves Italian cuisine, and is open for dinner and lunch. Yoga classes and fitness classes are provided at the fitness room on site. Ski equipment hire, bike hire and car hire are available at the accommodation and the area is popular for skiing and cycling. Hiking is possible within the area and B&B Tulip Lotus Castelbuono offers a ski pass sales point. La Rocca is 23 km from the bed and breakfast, while Piano Battaglia is 34 km away. The nearest airport is Falcone-Borsellino, 120 km from B&B Tulip Lotus Castelbuono, and the property offers a paid airport shuttle service.
Traveller reviews
Nico
solo_traveller
December 18, 2023
“A booking mistake on part of the host makes me pay, although I couldn't stay in the accommodation”
I’ve booked the accommodation a day before the stay. I did it all with booking.com. The price was quoted at 40 euros for a room for one night. I had it billed through booking.com. The next morning (about 9 am) I received the message from Tulip Lotus that I had billed the wrong amount. They would offer a room for one night only for 50 euros. I explained to them that the price of 40 euros was indicated on booking.com and was also billed over it. I asked to cancel the booking. However, there was no answer at first. But since I needed a room for the night and would be sitting in the car during the whole day, I booked another accommodation in the hope that Tulip Lotus would cancel it. It wasn't until 4 p.m. (!) that I received an answer from Tulip Lotus. Now they said, they would accept the price of 40 euros. I explained that I had already booked another accommodation and asked to cancel the booking again. Supposedly this would no longer be possible (which I don't believe). So I asked if it could at least be solved off the platform of booking.com. I didn’t got any answer, although I asked it several times. Instead, my chat with Tulip Lotus was deleted after a few days (this must also have been actively done on the part of Tulip Lotus. My chats with other hosts from before are still open). I'm disappointed in booking.com too. They sent me an email in which I was able to confirm that I had not stayed in the accommodation. After clicking on a link, I was able to fill out an online form where I could explain the matter. Then a new page opens where it says that the situation is being reviewed. However, I did not receive any confirmation email. After three weeks I still didn't get any feedback. And I can't contact customer service via my profile (new website layout??). Even though 40 Euros isn’t the world, it is just annoying to be treated like that/be ignored.
Nico
solo_traveller
December 18, 2023
“A booking mistake on part of the host makes me pay, although I couldn't stay in the accommodation”
I’ve booked the accommodation a day before the stay. I did it all with booking.com. The price was quoted at 40 euros for a room for one night. I had it billed through booking.com. The next morning (about 9 am) I received the message from Tulip Lotus that I had billed the wrong amount. They would offer a room for one night only for 50 euros. I explained to them that the price of 40 euros was indicated on booking.com and was also billed over it. I asked to cancel the booking. However, there was no answer at first. But since I needed a room for the night and would be sitting in the car during the whole day, I booked another accommodation in the hope that Tulip Lotus would cancel it. It wasn't until 4 p.m. (!) that I received an answer from Tulip Lotus. Now they said, they would accept the price of 40 euros. I explained that I had already booked another accommodation and asked to cancel the booking again. Supposedly this would no longer be possible (which I don't believe). So I asked if it could at least be solved off the platform of booking.com. I didn’t got any answer, although I asked it several times. Instead, my chat with Tulip Lotus was deleted after a few days (this must also have been actively done on the part of Tulip Lotus. My chats with other hosts from before are still open). I'm disappointed in booking.com too. They sent me an email in which I was able to confirm that I had not stayed in the accommodation. After clicking on a link, I was able to fill out an online form where I could explain the matter. Then a new page opens where it says that the situation is being reviewed. However, I did not receive any confirmation email. After three weeks I still didn't get any feedback. And I can't contact customer service via my profile (new website layout??). Even though 40 Euros isn’t the world, it is just annoying to be treated like that/be ignored.
Giovanni
solo_traveller
August 18, 2023
“Great location and amazing hosts!”
Everything about my stay at Tulip Lotus was excellent. The place is new and clean, everything works great and the location is absolutely perfect, just a minute walk from the central square. But the best part is the staff: Tonino and Heidi are two wonderful people who clearly put all their passion in what they do; they made me feel at home and I wish I could have stayed longer. If you are looking for the best place in town, look no further.
Speranza
couple
August 13, 2023
staff and location, outside balcony
Daniela
couple
May 9, 2023
“A place to return too!”
A wonderful host! Thoughtful, helpful and genuine. The rooms have everything that one would need!
Vojtěch
couple
March 3, 2023
Beautiful view to mountains View also from toillet Friendly stuff Clean and comfortable Useful kitchen with coffee machine Good location in the historical center of Enna Everything perfect Totaly recomended
Facilities
Activities
Tennis court, Skiing, Karaoke, Hiking, Cycling, Entertainment staff, Horse riding, Evening entertainment, Water park, Beauty Services, Pedicure, Fitness, Yoga classes, Fitness classes, Personal trainer, Temporary art galleries, Pub crawls, Stand-up comedy, Movie nights, Walking tours, Bike tours, Themed dinner nights, Happy hour, Tour or class about local culture, Cooking class, Live music/performance, Live sport events (broadcast), Aerobics
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Kid meals, Wine/champagne, Fruits, Coffee house on site, Breakfast options, Restaurant
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Minimarket on site, Pets allowed, Non-smoking rooms, Chapel/shrine, Family rooms, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
Internet services
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Sun umbrellas
Reception services
Invoice provided
Safety & security
Key access
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Shuttle service, Grocery deliveries, Strollers, Pet bowls, Express check-in/check-out, Ironing service, Car hire, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Barber/beauty shop, Concierge service, Fax/photocopying, Tour desk, Luggage storage, Trouser press, Airport shuttle (additional charge), Private check-in/check-out, Shuttle service (additional charge)
Ski
Ski equipment hire on site, Ski pass vendor, Ski school
Transport
Airport pick up, Airport drop off
Family Suite
The family room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This family room features heating, a flat-screen TV and a balcony.
Deluxe Double or Twin Room
This twin/double room is air-conditioned and features a private bathroom and heating.
Hotel Policies
Price Watch
Email me price updates for Hotel B&B Tulip Lotus Castelbuono
Each day we'll check prices and send you an email for your selected dates at B&B Tulip Lotus Castelbuono.
If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.