Moon Palace Nizuc - All Inclusive
Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO, 77500, Mexico
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15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Staff are polite and helpful”
“Lovely hotel, amazing facilities and staff”
“staffs are really kind and all facilities are clean”
“Very clean and comfortable”
“Love the amount of pools and restaurants are spot on too, so much choice and qua…”
“Pool area and kids activities also worked well”
“Location was great since it was only few mins from the airport”
“We got the deluxe 2 bedroom suite”
“Overall we liked the stay including the breakfast lunch and dinner”
Overview
Moon Palace Nizuc - All Inclusive features a restaurant, fitness centre, a bar and garden in Cancún. This 5-star resort offers a 24-hour front desk, room service and free WiFi. The property is 24 km from Cancun Bus Station and 28 km from La Isla Shopping Mall. Guests at the resort can enjoy a buffet breakfast. Moon Palace Nizuc - All Inclusive offers 5-star accommodation with a spa centre and terrace. Beto Avila Stadium is 24 km from the accommodation, while Cancun Government Palace is 24 km away. The nearest airport is Cancún International Airport, 13 km from Moon Palace Nizuc - All Inclusive.
Traveller reviews
Jean-Pierre
family_with_children
April 14, 2026
“Disappointed”
Lovely restaurants (other than buffet) but have to book via app at 7am, 48 hours before.
Paula
family_with_children
February 23, 2026
“Happy”
Mehdi
family_with_children
January 30, 2026
The food and restaurants are so amazing. Staff are polite and helpful. A variety kinds of food and wonderful activity.
Dija
couple
January 20, 2026
“Excelente en general”
Todo
Guest
couple
November 4, 2025
“Excelente en general”
Todo
Sarah
family_with_children
July 19, 2025
“Loved it. Would definitely go back”
Lovely hotel, amazing facilities and staff
Kim
family_with_children
December 22, 2024
“Amazing place”
staffs are really kind and all facilities are clean.
Scott
family_with_children
October 27, 2024
“It was our 3rd stay for us at Nizuc, Moon Palace. We are booking our next stay for 2025 with the next few days.”
True 5 star resort, we loved everything.
Katherine
family_with_children
October 27, 2024
“Paradise”
Amazing hotel, staff so friendly and attentive. The entertainment team work so hard every day to get people involved in activities and create a fun vibe. Love the amount of pools and restaurants are spot on too, so much choice and quality food!
Alicja
couple
August 27, 2024
“Super luxury all inclusive hotel”
Excellent luxury all inclusive hotel
Monique
family_with_children
August 11, 2024
“First-Class Magnificent”
The Experience was first class magnificent. Fantastic helpful staffs, delicious and impeccable all round food. I cannot fault anything about Moon Palace.
Samantha
family_with_children
August 3, 2024
“Great choice of a la carte restaurants with great service m”
* choice of a la carte * Italian at the Golf Club * Entertainment * Coffee shop
Jury
family_with_children
July 25, 2024
“Up to standard”
Number of restaurants and diversity thereof. Also the coffee shops, dessert shops, etc, were all of good quality
Mark
family_with_children
June 6, 2024
“Over priced where staff didn’t care to much”
Brazilian restaurant
vimuba
family_with_children
March 31, 2024
Food
Young Couples
family_with_children
March 27, 2024
“Stay was good. Vacation package promotions were pushy!!!”
Location was great since it was only few mins from the airport. But waiting for the bus to arrive took almost more than half an hour. But its understandable. Overall we liked the stay including the breakfast lunch and dinner.
Max
family_with_children
January 30, 2024
“Nice place with great food and beverages, but stay away from the time share pitch.”
Nizuc worked well for our family's taste, instead of the other two hotels next to it (which I think were a bit larger and more crowded). The food was great as well as all the facilities, and service staff very polite. Pool area and kids activities also worked well.
Eamon
family_with_children
January 13, 2024
“Never be seen again at this property .”
Absolutely nothing.
Tamar
family_with_children
January 6, 2024
“Had an amazing time in moon palace”
We got the deluxe 2 bedroom suite. It was amazing for our family of 2 adults + 4 children. Very clean and comfortable. We loved it. Our 7 years old twins loved the playroom while we played tennis with the older boys. They had lots of fun there and the fact we could leave them there and go enjoy other activities was great. The food and drinks were amazing! Large variety and high quality. The fact that you can order room service and it is all included is great. The golf carts to travel around the resort came very often and we didn't have to wait for long. Overall we really enjoyed our stay.
ross
family_with_children
December 26, 2023
balls deep
Facilities
Activities
Tennis court, Fitness centre, Golf course (within 3 km), Spa and wellness centre, Massage, Children's playground, Hot tub/Jacuzzi, Private beach area, Entertainment staff, Nightclub/DJ, Water sport facilities on site, Kids' club, Beachfront, Evening entertainment, Public Bath, Yoga classes, Fitness classes, Bike tours, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Fruits, Coffee house on site, Kid meals, Special diet menus (on request), Snack bar, Restaurant, Bar, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
Bicycle parking, Family rooms, Non-smoking rooms, Air conditioning
Internet
Free WiFi, Internet services, WiFi
Outdoors
Outdoor pool, Outdoor pool (all year), Garden, Terrace
Parking
Parking, Free parking, Parking on site
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Pool/beach towels, Sun loungers or beach chairs, Swimming pool, Swimming Pool
Reception services
Invoice provided
Safety & security
24-hour security, Security alarm, Smoke alarms, CCTV in common areas
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Shuttle service, Daily housekeeping, Airport shuttle (additional charge), Shuttle service (additional charge), ATM/cash machine on site, Concierge service, Currency exchange, Car hire, Tour desk, Fax/photocopying, Ironing service, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, Barber/beauty shop, 24-hour front desk, Room service, Meeting/banquet facilities
Superior Deluxe Garden View - Kids & Teens Free
This double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views.
Superior Deluxe Ocean Front - Kids & Teens Free
This double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as sea views.
Superior Deluxe Ocean View - Kids & Teens Free
Guests will have a special experience as the double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as sea views.
Superior Family Suite Garden View - Kids & Teens Free
This double room's special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds.
Superior Governor Suite Ocean View - King Size Bed
Guests will have a special experience as this double room provides a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.
Superior Honeymoon Suite Ocean Front - King Size Bed
Guests will have a special experience as the double room features a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.
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