Hotel Xbalamqué & Spa Cancún Centro
Avenida Yaxchilan 31
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15 nights, 2 adults
USD$730.77
Includes taxes and charges
15 nights, 2 adults
USD$730.77
Includes taxes and charges
Why people book this hotel
“Great location, close to ADO and local food options”
“Good location, great value, clean”
“Staff always excellent”
“Great staff, Nora was such a nice human being it’s unbelievable”
“The Spanish colonial and traditional Mayan decoration throughout the building co…”
“The hotel was very quirky with a Mayan theme and large pool area, generally spac…”
“It is a good value for the price”
“The pool are looks pretty but it was dirty with ciggaret buds in the water”
Overview
Located in central Cancun, the Hotel Xbalamqué Resort & Spa features Mayan-style décor, an outdoor pool, and spa. Every air-conditioned room at the Hotel Xbalamqué Resort & Spa provides cable TV. Hotel Xbalamqué includes an on-site bar "4 Elementos" which offers drinks and snacks with available room service. Tour information and car rentals are also available at the hotel, while safes and WiFi are available at reception. Cancun’s ADO Bus Station is just 500 metres from the Xbalamqué Resort & Spa. The Hotel Zone is a 5-minute drive away, while Cancún International Airport is a 20-minute drive away.
Traveller reviews
Pily
family_with_children
June 1, 2026
“Great”
Everything was lovely
Sharmiley
couple
April 26, 2026
The hotel is like a museum wthat gives insight in the mythical story of two important Mayan brothers.
Shelley
family_with_children
April 2, 2026
Hot water in shower
Jarrad
solo_traveller
March 31, 2026
“Good location, a little dated”
Great location, close to ADO and local food options.
JOHN
family_with_children
March 23, 2026
“Excellent location and great staff”
Staff always excellent. Stayed here several times and will return when inn Cancun
Svebor
solo_traveller
March 22, 2026
“Good if tou need to be in the centre, otherwise I met people who got a very nice airbnb a fit further, for much less mon”
Great staff, Nora was such a nice human being it’s unbelievable.
Winfried von Mann
family_with_children
March 15, 2026
“I always choose this hotel”
Good location, great value, clean. I frequently fly via Cancun and tried several hotels, this is the best when just staying the night. Also in the future I will choose this hotel!
Ljubov
family_with_children
February 11, 2026
It is a good value for the price. All facilities are present, but the hotel itself is a little bit outdated. The hotel is located in the city center, a lot of attractions are in a walking distance.
Steve
family_with_children
February 1, 2026
“Great for a short and cheap stay”
The Spanish colonial and traditional Mayan decoration throughout the building complex and the hotel rooms was exceptional and provided a real sense of occasion. Staff were very friendly and helpful. Beds were comfortable. Very central to the bus station, local restaurants and Parque de las Palapas.
Yvonne
couple
January 21, 2026
“Just about adequate for one night on the way to or from the airport. Rather jaded.”
The hotel was very quirky with a Mayan theme and large pool area, generally spacious. There were lots of nooks and crannies with various artefacts drawn from Mexican culture. Though these seem to have been installed a very long time ago, the place needs a complete overhaul.
RANDALL
solo_traveller
January 20, 2026
“Good experience, I’ve stayed at many places in Cancún and this one is good”
The interior and layout are really nice. Lots of great paintings, etc. Easy to walk to bus station. Very comfortable bed and huge bathroom. It’s an older hotel so some things are worn or not in great repair. Breakfast at the cafeteria was really good. So many lovey spots in this hotel and spacious!
Savelii
couple
January 5, 2026
“Absolutely not!”
Speed WiFi
Leyla
solo_traveller
November 17, 2025
“If location is all you care about”
The pool are looks pretty but it was dirty with ciggaret buds in the water. Location is great.
Justine
extended_group
November 9, 2025
The style of the hotel is lovely, the staff is helpful, we have a great stay
JOHN
couple
June 6, 2025
Staff always accommodating, friendly, upgrades taking place but no disturbance Have stayed here before and will return Lots of interesting places around including local park
Viviana Isabel
family_with_children
June 4, 2025
To guarantee user satisfaction, it is urgent to improve the facilities.
Corinne
couple
April 28, 2025
“Good hotel shame about night time noise”
Spacious room. Hotel close to restaurants, markets, banks and park
Dominic
solo_traveller
April 14, 2025
“Quirky, good value hotel. Good staff, but building and facilities in need of improvement”
Large room and large comfortable bed. Air conditioning was effective, fridge in room. Rather quirky "Mayan" theme and decor. Helpful staff and daily room service.
Marianne
family_with_children
March 29, 2025
The only good thing about this hotel is the location. A part from that it is a nightmare
Miriam
family_with_children
March 14, 2025
Very quirky venue. Like staying in a museum! It's located near to parque de las palapas which is a very cool place to be in the evenings,; lots to eat and drink and buy and see, really lively and filled with life, a mix of locals and tourists too. It's also a short walk to the main blvd/avenida where you can catch the r1 bus into the hotel zone/ beaches for $11-12 mxn, so cheap! The outdoor space would be nice to hang out in but there was building works going on, so sitting in swimwear next to someone's work place wasn't appealing. The room is big. We had hot showers. It's cheap, and well located.
Facilities
Activities
Sauna, Spa and wellness centre, Massage, Karaoke, Beauty Services, Hair treatments, Hair cut, Hair colouring, Hair styling, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Fitness/spa locker rooms, Evening entertainment
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Snack bar, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Non-smoking rooms, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor furniture, Outdoor fireplace, Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year)
Parking
Free parking, Parking, Parking on site, Street parking, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Swimming pool
Safety & security
Key access, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals
Services
Daily housekeeping, Concierge service, Car hire, Tour desk, Luggage storage, 24-hour front desk, Room service
Double Room
This air-conditioned room features cable TV, work desk and a private bathroom.
Double Room with Two Double Beds
This air-conditioned room features cable TV, work desk and a private bathroom.
Deluxe Suite
Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. This suite features a minibar, a wardrobe, a TV with cable channels and a patio. The unit offers 1 bed.
Hotel Policies
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