“Fabulous hotel, excellent staff, below average food but overall an amazing week!”

Beautiful quiet pool area, comfortable public areas, loved Signature level! All staff were so friendly and helpful, I could not fault them. The hotel was spotlessly clean. Loved that the drinks were replenished daily in the fridge in our room. The Signature APP was informative and the ‘chat’ was convenient if we had any questions. If you like peace & quiet I would definitely go with signature level. I would give the holiday overall a 9.5/10.

“luxury for europe.”

I liked their hotel’s luxury. Only thing is that.

“Very much enjoyed”

Would have liked better notification of the days the restaurants closed

Everything was outstanding from top to bottom (with two exceptions). The staff was friendly discreet and cooperative, and the restaurants and bars had five star plus service. The room was amazing with an extra comfy bed and bedsheets. The whole siute had this "oh baby, this is some prime stuff" feeling, and frankly, I loved it. The standard issued shower gel, shampoo, and other stuff were good and got refilled. The Signature Level exclusive areas, priority seating, and treatment are great and a unique experience, big congrats to the one thought about this. The cocktails, drinks, and even the snacks were served properly and "as it should be." The buffet restaurant is great and huge, I mean HUGE with a lot of options. The stations are well maintained. The exclusive Signature Level breakfast option is a great thing, you don't even have to leave the TSL building to have a gorgeous and colourful breakfast in an exclusive environment. An absolute gem on the Thyrreneian seaside, it was a pleasure to be here.

“We were very satisfied!”

Everything was great! The staff, the food, and the facilities. The room was clean and beautiful

“Great hotel and with evening dining changes would be at another level”

The staff were amazing and the staff below were exceptional Christina Gatto Catarina on customer service Roberto Sarlo Mabel Shimako Angelo

“Not worth the money and doesn’t look like the photos”

Friendly staff, easy check in

“Highly reccomended 😀”

Hotel grounds excellent ! Staff extremely professional and courteous. The signature level package is a must for peace and tranquillity.

staff,service,cleaning,The Signature Level concept,close to Cefalu

“Great anniversary trip with my husband. Staff, food, drinks, pools, & entertainment were great!”

Staff, entertainment, food, drinks, and swimming pools.

“Exceptional resort in northern Sicily - not to be missed”

Everything was excellent - from the room, pools, restaurants and entertainment to staff who were always so approachable and friendly.

“Great secluded resort from the hustle of Palermo”

It was quiet, beautiful and the staff was very helpful

“A stress free resort with super friendly staff and great facilities!”

Super friendly staff, excellent service and facilities, great food, beautiful beach and magnificent garden!

Great expansive territory with good facilities. Staff was amazing, especially guys who works in the beach bar : Gabriele Fumoso, Antonio, Lorenzo. They were friendly, professional and helpful! Great guys!

“Not worth the money”

Nice facility. Good food

“Don’t pay 85 Euro for massage.”

The hotel said Massage is free but on the checkout they say “spa” is free , massage is 85 Euro. This is fraud.

“Great premium stay! Excellent food and excellent service!”

Absolutely great hotel! Didn't regret that I chose it at all and had a great premium experience. Very cozy and nice bungalow, close access to the sea, good pool with a lot of place around, absolutely fantastic food.