A nightmare experience We stayed at this property for a family wedding - an event we’d planned for months, travelling at no small expense, with my brother flying all the way from South Africa. Unfortunately we were late to the ceremony as just as we were leaving, my brother was locked in the toilet due to a faulty lock. What followed was farcical – including involving building maintenance staff, 3 police officers and eventually 3 firemen were required get him out. Instead of receiving an apology or any acknowledgment of the severe stress and inconvenience their malfunctioning lock caused, the only message I received from them was to inform me that they were deducting money from my additional £400 deposit to cover the cost of the very lock that trapped my brother - a lock that multiple emergency service were required to open. No apology. No recognition of what had happened. No offer of compensation or refund. Just a further bill - in addition to the £400+ already spent. When they did message they said it was our fault. They also claimed we had an additional guest as the sofa bed was used - which I used because the fan in the bedroom didn’t work. There was no remote, no way to operate the unit, and no window in the room, making it unbearably hot for two people. I moved to the sofa simply to sleep in a space where there was ventilation and it was possible to rest comfortably. To be clear, both the building’s maintenance team and Booking.com were incredibly helpful and tried everything they could to resolve the situation quickly and support us after. The issue lies entirely with the property owners. Sure, accidents can happen. But to have a guest rescued from a toilet by the fire brigade, miss a wedding and then be charged for it? That’s not just poor customer service - it’s appalling.

“A supremely enjoyable stay, so many positives, would go back every year if I resided in Europe.”

Stunning location, magical view from balcony. Eleven very good restaurants within 150 meters! Best little swimming bay right in front!

“Had a lovely time and was easy to contact management if we had a problrr we m”

Location and standard of the appartment

“Another happy stay in this lovely apartment”

I stayed in the same apartment last year; it is in the centre of Capella, with a view from the balcony of Port Bo. Very spacious, modern fittings and comfortable for a one bedroom apartment.

“Beautiful apartment - massive damage deposit”

Beautifully modern apartment with amazing views over the sea. The location is superb. The bed was lovely (although there's no window in the bedroom so it did get hot).

“Great location. NO PARKING, difficult/weird data systems, no windows in bedroom, no AC in unit.”

This property is in an amazing location. It's basically right on the beach. If you like to do ocean swimming, this is a great spot. The owners were mostly responsive in messaging and Whatsapp - until there were checking in complications.

All what have been mentioned by other guests about this appartment is true: can be noisy in the morning (trash removal, restaurant delivery), can be noisy at night (lots of bars & restaurants) BUT the geographic location directly at the beach (30 sec walk) compensats for almost all cons. Besides the costs - they are high. In total - we enjoyed our stay pretty much.

Perfect location and nice spacious apartment

“It's the little things that count.”

Amazing location!!! And beautiful views to relax with. Very close to restaurants, beaches, and nice coastal walks in either direction. Easy base to tour the area from. We stayed out of the main summer season but there was always a restaurant open nearby and some small grocery stores. Property was well stocked with utensils, plates,cups, glassess, and great to have a washing machine. Spacious living area. Parking awesome and secure. Lot's of closet space so we could unpack for a 10 day stay.