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Alta Vista Thermas - OFICIAL

Hotel

Rua 18 quadra 68 lote R1

10 nights, 2 adults

USD$1,014

Includes taxes and charges

10 nights, 2 adults

USD$1,014

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Clean rooms
1 mentions

Large and clean

Friendly staff
1 mentions

The hotel has stellar staff

Good value
1 mentions

The food was tasty and reasonably priced

Comfortable rooms
1 mentions

I was pleasantly surprised by the size of the flat, which was way bigger than I …

Overview

Alta Vista Thermas - OFICIAL has a fitness centre, garden, a restaurant and bar in Caldas Novas. With free WiFi, this 4-star hotel offers a kids' club and a 24-hour front desk. The property is non-smoking and is situated 2 km from Acqua Park Di Roma. At the hotel, rooms are fitted with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. The rooms will provide guests with a microwave. At Alta Vista Thermas - OFICIAL guests are welcome to take advantage of a sauna and a hot spring bath. Hot Park is 26 km from the accommodation, while Liberty Square is 1.4 km from the property. The nearest airport is Caldas Novas Airport, 3 km from Alta Vista Thermas - OFICIAL.

Traveller reviews

T

Thiago

family_with_children

March 28, 2026

10

Do restaurante dentro do hotel

J

Joao

family_with_children

January 19, 2026

1

Our stay at this hotel was extremely disappointing. The Wi-Fi did not work at any point during our stay. We asked several times for the issue to be fixed, but we never received any response or assistance. The bedding was in unacceptable condition: the sheets had blood stains and were torn. The towels were also torn and worn out. The walls in the apartment were dirty, and the bathroom had visible mold, which made the environment feel unhygienic. In addition, the apartment was not cleaned on any of the days we stayed, despite the fact that I requested cleaning service multiple times. Overall, the conditions were far below acceptable standards, and we did not feel comfortable or properly accommodated. I would not recommend this property based on our experience.

S

souza

family_with_children

January 13, 2026

10

Limpeza, restaurante

L

Laura

couple

November 17, 2025

5

I will never come back.

There is WiFi but doesn’t work. Sauna was not working. No shades anywhere at the pools.

K

Kim

couple

September 16, 2025

5

Good, but I wanted hot water

Large and clean

A

Andre Luiz R Santos

family_with_children

March 9, 2024

10

Estadia no prive

Das piscinas

H

Helsingberg

family_with_children

June 19, 2023

9

A stellar hotel in Caldas Novas

I was pleasantly surprised by the size of the flat, which was way bigger than I had expected, as the pictures in the Booking app were limited and made me believe there was only one bedroom with a double bed. However, there were two bedrooms, one with a double bed, and the other with twin beds. The apartment was fantastic and were spick and span. The hotel has stellar staff. They were all polite, helpful, and genuinely friendly, both at the front desk and in the restaurant. The latter went the extra mile to make us feel really welcome. Congratulations to the hotel team! The food was tasty and reasonably priced. It was à la carte on weekdays, and a buffet at the weekend.

S

Sam

family_with_children

May 28, 2023

8

A lovely hotel with lovely staff. Totally recommend it

S

Saulo

family_with_children

April 3, 2023

10

it was a amazing experience and my daughter like too much they have some special treatment for the kids I will definitel

the programation for the child was great

Facilities

Activities

Sauna, Fitness centre, Games room, Children's playground, Hot spring bath, Kids' club, Water park, Steam room, Massage chair, Fitness

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles, Indoor play area

Food & Drink

Kid meals, Fruits, Coffee house on site, Restaurant, Bar, Breakfast options

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

Non-smoking throughout, Air conditioning, WiFi available in all areas, Non-smoking rooms, Family rooms, Lift

Internet

Free WiFi, WiFi, Internet services

Outdoors

Outdoor pool, Garden, Outdoor pool (all year)

Parking

Free parking, Parking, Parking garage, Parking on site

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Swimming pool

Safety & security

Key card access, Security alarm, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Tour desk, 24-hour front desk

Deluxe Apartment (3 Adults + 1 Child under 12 years old)

This double room has an antechamber, equipped with flat-screen TV, sofa bed, minibar, balcony and air conditioning. Linens are included.

Max 4 guests 45 1 bedroom 1 bathroom
One-Bedroom Apartment (2 Adults + 2 Children under 12 years old)

This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The apartment's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. Featuring a balcony with city views, this apartment also offers air conditioning and a flat-screen TV with satellite channels. The unit offers 2 beds.

Max 4 guests 45 1 bedroom 1 bathroom
One-Bedroom Apartment (4 Adults)

The apartment's kitchen, which has kitchenware and a microwave, is available for cooking and storing food. This air-conditioned apartment is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

Max 4 guests 45 1 bedroom 1 bathroom
Two-Bedroom Apartment (2 Adults + 2 Children under 12 years old)

This 2 bedroom apartment features a sofa bed, lounge area, kitchen equipped with microwave, tv and minibar, balcony and air conditioning.

Max 4 guests 60 2 bedrooms 1 bathroom
Two-Bedroom Apartment (3 Adults + 2 Children under 12 years old)

The apartment's kitchen, which has kitchenware and a microwave, is available for cooking and storing food. This air-conditioned apartment is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 4 beds.

Max 5 guests 60 2 bedrooms 1 bathroom
Two-Bedroom Apartment (4 Adults + 2 Children under 12 years old)

This apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The apartment's kitchen, which has kitchenware and a microwave, is available for cooking and storing food. Boasting a balcony with city views, this apartment also features air conditioning and a flat-screen TV with satellite channels. The unit has 4 beds.

Max 6 guests 60 2 bedrooms 1 bathroom
Two-Bedroom Apartment (5 Adults + 1 Child under 12 years old)

This apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The apartment's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. Featuring a balcony with city views, this apartment also offers air conditioning and a flat-screen TV with satellite channels. The unit offers 4 beds.

Max 6 guests 60 2 bedrooms 1 bathroom
Two-Bedroom Apartment (6 Adults)

This apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The apartment's kitchen, which has kitchenware and a microwave, is available for cooking and storing food. Boasting a balcony with city views, this apartment also features air conditioning and a flat-screen TV with satellite channels. The unit has 4 beds.

Max 6 guests 60 2 bedrooms 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 22:00
Check-outFrom 11:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note: Guests of Alta Vista Thermas Resort have access to 01 water parks per night/per guest in Caldas Novas, subject to availability upon check-in. Parking is rotating and subject to availability upon check-in. It is mandatory to present the credit card and valid identification document of the cardholder for all reservations paid by credit card at the time of check-in. In purchases with third-party cards that are not guests, in addition to the items above, a signed and authenticated commitment term must be presented, which must be requested via chat booking. Under the terms of articles 82 and 83 of the ECA (Statute of the Child and Adolescent), it is forbidden to accommodate minors without supporting documents, only valid RG and Birth Certificate, together with the parents' travel authorization registered in a notary, if the minor travels with another responsible person. During the stay, it may be necessary to exchange the apartment for another one of the same category, according to the hotel's orientation. Hairdryer is subject to availability, please check with hotel reception. Please note that there will be no refunds in case of early check-out. From 9 rooms booked, the hotel's policy for groups applies, which must be checked by the customer directly with the reservation center.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 12:31 AM

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