“Very poor”

My designer ring I left on the bathroom counter disappeared after we returned from the day on 24 May 2026. We also noticed missing euro notes from the safe. This is not acceptable and not to the standard of a 5 star of any sorts. Will avoid this brand moving forward

The Hotel insisted we pay in USD for the base rate charged as per the amount on Booking.com and refused to accept local currency. The other expenses in the Hotel restaurants were paid in local currency.

“Enjoy your stay .”

The location is perfect, the staffs very nice, the beautiful room, the breakfast was pharaonic, the chocolate lounge and the menu, the restaurants and of course the rooftop with the pool and his view, no doubt we will be back to the same hotel .

“Lovely hotel, great staff and location to see the Nile”

Lovely hotel. Staff were so nice and friendly. The breakfast was incredible wow the variety. The pool was nice and views so lovely we wanted to see the Nile and this was a great way to see it.

“Bring Ear Plugs”

Service and staff were excellent

Need renovation

The breakfast was splendid

“Too Expensive for B&B”

It’s a nicely appointed hotel with comfortable bedrooms, lovely roof terrace and restaurants. The food served is of a high quality

“Not worth that money.”

Not much.

“The perfect hotel for central cairo”

The whole experience and staff were excellent

I loved the professionalism and warmth of the staff plus the timeless elegance and beauty of the hotel. The food and service were all amazing. The location îs Central and it's the best hotel to stay in Cairo

“Excellent”

Everything was very good and good staffs

“The hotel is beautiful. The service is perfect. Next time I will request a higher floor to avoid the noise.”

Perfect Hotel I loved everything The service was perfect !

“Lovely stay”

Great place to stay in the heart of Cairo

Aya from reception was very helpful

“An excellent stay with incredibly kind and helpful staff - Well done”

I had an excellent couple of days here, Probably the warmest welcome and kindest staff I have encountered in my many years of travels around the world. Cairo is an extremely challenging city for Europeans and it is very nice to have a place to retire to- with such helpful people. As an example, I was a little disappointed when I arrived hot and tired from a work engagement on the Sunday afternoon to find the rooftop pool, with its simply amazing view, was quite small and unfortunately all the chairs and beds were unavailable. Potentially my problem, with a busy time wanting some relaxation- definitely a first world problem! I mentioned this at the front desk. They insisted on summoning the Hotel manager who solved the problem! I returned to the rooftop intermittently for the next couple of days enjoying the sensational views, more of a plunge rather than a Long pool and if there wasn't a Sunlounger available immediately, read my book on the chair for a short period and then one always came up. In terms of room decision it's either Nile or city view. The former really spectacular, but of course with a lot of traffic on the Riverside Road beneath........ The latter without the drama, but nevertheless cheaper and with a really interesting city building behind as its next to the historic part of Cairo with embassies et cetera, I think next time I might opt for the city with a little economy and a change Breakfast and light lunch by the pool were excellent

“Excellent hotel in all respects.”

Comfortable suite (upgraded). Very attentive and friendly staff. Rooftop pool overlooking Nile.

“Good hotel for a few days stopover in Cairo!”

Good location, lovely room and very friendly staff.

“Absolutely Exceptional!”

My stay at the Kempinski Nile Hotel Cairo was nothing short of exceptional. As always, Kempinski delivered absolute perfection, going above and beyond to meet my every need. Every team—from concierge and the Red Ladies to front of house and food and beverage—was incredible. The staff truly make you feel like you are their only guest, offering such a personal and attentive experience. The hotel itself is beautiful, with stunning views of the Nile and a fantastic location just 30 minutes from the airport. Fresh flowers throughout added a luxurious touch and the food was outstanding, especially at their Italian restaurant. What stood out most was how every staff member knew my name and consistently went the extra mile to ensure I was looked after. As a solo female traveller, it can sometimes feel daunting being in a new country, but choosing Kempinski always gives me peace of mind. Their attention to safety—even noting my Uber driver’s details—made me feel completely secure and cared for throughout my stay.

“Disappointing and none of our concerns were addressed. The General Manager wasn’t at all concerned with helping us”

Nothing