“Lovely, thank you”

Room lovely, surroundings lovely, pool area still under maintenance which was a pity and the children missed the trampoline

“Amazing place and not that expensive for a 5 star hotel”

Amazing place in New Caledonia. Very clean and friendly. Staff is super nice and friendly. The place is a true gem. We were the last person to take the breakfast, and they were still plenty of food. I don’t think the comment about « not having enough food in the buffet » is still accurate.

Great service, people are very friendly and helpful. The location is amazing, the room was so nice and super clean.

everything was good

“Relaxing, friendly and value for money.”

Great sized well fitted out rooms that are private.

Location is great

“Relaxing and enjoyable”

Was nice and clean. Staff were super friendly and helpful.

“Under whelming”

We could appreciate the grandeur that this property once offered, the architecture and construction

“Disappointed”

The staff were absolutely lovely and very responsive despite being heavily staffed.

“Great location, cozy bungalow just steps from the beach, friendly and helpful staff. We'll definitely stay again on”

Great location, cozy bungalow just steps from the beach, swimming pool

Hotel is beautiful.

We were upgrated into a bungalow nearby the pool and the restaurant. Very nice accomodation, very confortable and cosy. The bed was confortable, the breakfast (self service) and diner very tasty. The position nearby the beautiful beach is fantastic. The hotel is 5km away from the very very nice beach of Poe'.

“Nice but Not really worth the price you pay”

The property is pretty and clean. Staff are friendly and bungalow is very clean and nice presented

“Amazing stay!”

The staff was amazing, so friendly and helpful!

“Not much impressed with apparently 5 star hotel”

Hotel staff is trying their best to be pleasant and assist guests with all their needs. Location of the hotel very impressive. Beautiful surroundings, good for guests who like hiking or paly golf.

“We enjoyed our stay.”

Nice bungalows Good pool Adequate breakfast

“Idillic stay in a hidden gem within a national park and coral reef lagune”

The whole experience was outstanding. The staff was very kind attentive and respectful. Kevin the manager was very friendly and extremely helpful giving us good advise and making sure that our stay was meeting the top standards. The food was also excellent and well presented. We did not try the spa or the gym because we ran out of time but they looked good. Going out with the Kayak in the reef lagune was really great. The pool looks amazing and well designed around its environment The hotel architecture is truly in tune with the local traditional way of construction and blends in effortless with the surrounding. The hotel complex itself is in a paradisiac setting. To Kevin suggestion we went to a snorkelling tour on the lagune with a lovely lady called Emily. It was again an amazing morning. So many colourful tropical fish and corals of all sizes textures and shades…Also a lot of walking opportunities in the nearby hills or along the beach … We noticed some family with you g children. The place is very safe for any age group. Couples will find it very romantic and group people very exciting for the numbers of facilities ..,Our bungalow on the beach was also a real gem. Very private but close to the main hotel. It is a very large accomodation with a super comfortable modern designed 4 poster bed beautiful large ensuite and timber deck patio overlooking the sea. A beautiful vacation that we will remember for long time.

“Relaxing, luxurious and tranquil.”

Great space in the villas, bar, pool and restaurants all very good. Fantastic staff.

“Incredible staff and location, but the resort needs refreshing to meet true five-star standards."”

1. The People: Every team member showed genuine hospitality, kindness, and attention to detail. Their dedication made a lasting impact and truly embodied the spirit of Sheraton excellence. 2, The Setting: The natural surroundings were breathtaking — turquoise waters, lush gardens, and an overall extraordinary potential to be a flagship destination for New Caledonia and the South Pacific. 3. Potential for Growth: The resort has a strong foundation, with the opportunity to lead in the Pacific through thoughtful upgrades, experience activation, and showcasing local Kanak culture. 4. Exciting Opportunities for the Future: Creation of a resort-based activity hub (e.g., jet skis, glass-bottom boat tours, snorkeling, kayaking, seaplane excursions). Incorporating Kanak art, food, and storytelling to create a deeper guest connection.

“Good experience. We'd love to come back hopefully for a longer stay”

Friendly staff Quiet place