“Amazing Stay”

Lumicita the guest relations officer is amazing in what she does. Generally the staff were very polite and we felt like at home in Castel Hortenberg. Pool, Garden, Spa were excellent and the interior and ambiance of the hotel is superb. We liked everything the style, the furniture and our room was very spacious. Our son had his birthday and they arranged us a complimentary cake in breakfast. We loved our stay in the Castle! :) Thank you for everything

“Nice cute and stylish hotel with interesting rooms and very comfortable.”

Nice hotel in a good location

“Very good and we will recommend to others.”

Receptionist Hamza and the porter and all the staff were very friendly and helpful. Pool was heated which was very pleasant. Everything was great.

We loved every single thing about the hotel, the staff, the rooms and the food! Can only recommend!

“Truely magical place!”

The hotel is very ver beautiful. It’s a small castle with only, I think, 24 rooms and you feel very exclusive. It’s in a nice, quite location and once you enter the gates of the hotel you don’t feel the noise of the city. Breakfast was exceptional, the swimming pool is warm and clean, sauna area is well thought through. Rooms are socialist and everything is new and well maintained. Highly recommend it. We stayed with two small children and felt comfortable.

“Our third visit and we will stay again.”

Everything you could wish for.

“Marvelous. Astonishing attention to details.”

“Beautiful hotel, perfect location, delicious breakfast, and wonderful staff.”

Amazing breakfasts, beautiful hotel, staff particularly Hamza whom we had the most contact with was wonderful; helpful, friendly and couldnt do enough to ensure our stay was perfect.

“Lovely place to stay”

Wonderful place

Everything was wonderful at this hotel! Attentive staff, delicious and varied breakfast, comfortable mattress and pillows! Impeccable cleanliness! Gorgeous room, great hotel design. Everything smells delicious! I will recommend this wonderful hotel to all my friends!

“The best hotel in Bolzano”

It was absolutely beautiful, perfect stay.

“Magical castle stay”

We had the most magical stay. The reception staff were so lovely and considerate. They were so helpful and went above and beyond including making sure we had dinner when we arrived late and looking after our bags after check out. The room was very comfortable and the spa area was excellent. We appreciated the turndown service and the complimentary snacks. Highly recommend the restaurant for lunch or dinner! Only a 10 minute walk from the train station. We also really appreciated the city pass included with the stay.

“Beyond our expectations!”

We stayed at Castel Hörtenberg for two nights and it was truly incredible from start to finish. The setting is beautiful, the atmosphere refined yet relaxed, but what really made the stay unforgettable was the staff. A special thank you to Rigena, Hamza, and Ryan, who spent over an hour helping us make and maintain a fire so we could fully enjoy the outdoor evening. That level of care and dedication is rare and says everything about the spirit of this place. The spa is one of a kind, elegant, serene, and perfectly designed for deep relaxation. Breakfast was extremely generous, with a great variety and excellent quality. We also dined at the hotel’s restaurant, Le Segrete, which was outstanding, and the signature porcini ice cream was a surprising and memorable highlight. An exceptional stay in every sense. We’ll absolutely be back.

“Disappointing luxury hotel stay”

Great breakfast with a late carte options and fresh ingredients. Location a bit challenging to find but close to the center.

“Was one of the best hotels I’ve ever stayed in. From the welcome on the first day to checking out on the last we were lo”

Everything. The facilities, rooms and staff were 10/10

“WONDERFUL!!!!!!!!”

All

“Everything was amazingly comfortable !”

The location, the rooms

“Beautiful hotel and perfect location!”

Beautiful hotel and perfect location!

The breakfast was great and we enjoyed using the spa.

Everything. From the beautiful facade, to the incredibly beautiful entrance to reception, from the helpful and friendly reception staff to the brilliant bar staff, nothing can top this place. It is in a very good location, the drinks and breakfast were brilliant, the rooms are wonderful. Definitely the most comfortable bed and pillows we have ever had the luxury of staying in. Beautiful views from the window to the mountains and cable car above. If you are ever wondering "will it be worth it?" It absolutely will, and it will exceed your expectations.