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Pensión Basque Boutique

Guest house

La Torre, 2 -1º

hotel
hotel

Why people book this hotel

Friendly staff
16 mentions

The people on reception were lovely and very helpful

People were super helpful above and beyond

Great location
12 mentions

Rooms were designed fantastic and location was perfect

Excellent position within the old town; walking distance to numerous sites of in…

Comfortable rooms
11 mentions

The design of the room was very funky

Our room was very spacious and comfortable

Clean rooms
5 mentions

clean room; unique furnishings; right in the historic center;

Room was very clean

Good value
2 mentions

It's worth noting there is no lift but stairs manageable

Terrific location, very nice staff who were very helpful, fun room, good bathroo…

Overview

Offering stylish, air-conditioned rooms with free Wi-Fi, Pensión Basque Boutique is located in Bilbao’s Old Town, 150 metres from Santiago Cathedral. It is 10 minutes’ walk from Bilbao Abando Train Station. Each room is individually decorated with unique, hand-made furnishings and artistic finishes inspired by Basque culture. Each one has a TV and a private bathroom with a hairdryer. Pensión Basque Boutique have a shared lounge area where guests will find tourist information. There is a wide range of restaurants and bars in the area, where guests can try Basque pintxos. Casco Viejo Metro Station and La Ribera Tram Station are within 300 metres of the hotel. Buses to Bilbao Airport leave from Plaza Moyua Square and take about 20 minutes. This establishment reserves the right to pre-authorize the credit card before arrival.

Traveller reviews

M

monica

couple

June 16, 2026

8

clean room; unique furnishings; right in the historic center;

H

Heidi

couple

June 13, 2026

9

Great position in the old town. The people on reception were lovely and very helpful. The design of the room was very funky.

F

Farida

solo_traveller

June 9, 2026

8

People were super helpful above and beyond

P

Phil

extended_group

June 9, 2026

10

Would definitely recommend and book again.

Super communication from the hotel and staff. Rooms were designed fantastic and location was perfect. Thank you

S

Sinead

family_with_children

June 6, 2026

6

Comfortable, enjoyable and good value for money.

Our room was very spacious and comfortable. There was air conditioning and a window for fresh air. Blackout curtains. Water in the room and coffee which I liked. Nice foyer with a space to make tea or coffee. Bathroom was fine. Room was very clean. Receptionist in the mornings was fantastic. Super friendly and helpful. Bed was comfortable.

O

Owen

solo_traveller

June 5, 2026

10

Beautiful gem

Excellent position within the old town; walking distance to numerous sites of interest and places to eat & drink. Under ten minutes walk from the station. Quaint and characterful room, verry comfortable bed and a spacious bathroom with excellent hot shower. It's worth noting there is no lift but stairs manageable. Staff were very lovely, helpful, and welcoming.

G

Glyn

solo_traveller

June 5, 2026

9

Right in the old town. The staff were excellent with their help.

J

Jessica

couple

June 2, 2026

9

Great stay in old Bilbao

We had a great weekend in Bilbao, the location just inside the old town is perfect to explore the city on foot. Really comfortable and all staff we met were friendly and helpful. Definitely recommend

C

Charmain

extended_group

May 27, 2026

10

Exotic and comfortable stay

Amazing location and equisitely decorated theme rooms. Loved staying here.

E

Enda

solo_traveller

May 26, 2026

9

Location was very good. Hotel was very well kept and staff were very friendly and efficient

J

Julia

couple

May 23, 2026

10

Love this place

The perfect place to stay for a few days in Bilbao. It’s like an oasis of calm right in the centre of the old town. Lovely room and staff very helpful. Self check in was very easy.

D

Disca

couple

May 19, 2026

9

Top location / Kind staff

The location, staff and the level of cleanliness is what stands out for this property. All the amenities are within walking distance. Guggenheim museum is a 20 min walk but is very enjoyable as is along the river.

P

Poya

solo_traveller

May 17, 2026

10

Wonderful location, close to everything you could want or need, wonderful host.

G

Gill

couple

May 14, 2026

10

Interesting decor and very comfortable

Very stylish - very central but with great soundproofing and very friendly service

A

Aritra

couple

May 12, 2026

8

Had a cosy stay for a couple of days.

The location. Right in the center of the old town. Walking distnace from the train, tram and bus stops. plenty of restaurants and shops around

A

Anome

couple

May 12, 2026

10

Great location, friendly staff and lovely hotel.

Excellent staff, fabulous location in the old town and unique rooms.

K

Katharine

couple

May 11, 2026

8

A fun pension in a great location and very good value for money.

Terrific location, very nice staff who were very helpful, fun room, good bathroom and excellent value for money. Very good communication ahead of the stay.

L

Laura

solo_traveller

May 10, 2026

10

Lovely boutique hotel in a convenient location

Rooms were lovely and clean

Y

Yuval

couple

April 23, 2026

9

Very friendly stuff

B

Bryce

solo_traveller

April 3, 2026

10

Great stay at a good price in the Old Town.

The Pensión was situated in a great location in Bilbao Old Town. It was very clean with really helpful staff. I would happily stay there again.

Facilities

Activities

Pub crawls, Walking tours, Tour or class about local culture

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Breakfast options

General

WiFi available in all areas, Non-smoking throughout, Air conditioning, Non-smoking rooms, Family rooms, Soundproof rooms, Heating, Bicycle parking

Internet

WiFi, Free WiFi, Internet services

Parking

Parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

Key card access, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property

Services

Private check-in/check-out, Vending machine (drinks), Daily housekeeping, Express check-in/check-out, Tour desk

Double Room

Each stylish, individually-decorated room includes air conditioning, free Wi-Fi, a TV and a private bathroom with a hairdryer.

Max 3 guests 15 1 bedroom 1 bathroom
Exclusive Double Room

This air-conditioned room features design furniture made by local designers.

Max 3 guests 18 1 bedroom 1 bathroom
Triple Room

Each stylish, individually-decorated room includes air conditioning, free Wi-Fi, a TV and a private bathroom with a hairdryer.

Max 3 guests 24 1 bedroom 1 bathroom
Quadruple Room

The quadruple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The quadruple room provides a flat-screen TV, a tea and coffee maker, a wardrobe, parquet floors as well as city views. The unit has 3 beds.

Max 4 guests 25 1 bedroom 1 bathroom
Single Room

Each stylish, individually-decorated room includes air conditioning, free Wi-Fi, a TV and a private bathroom with a hairdryer.

Max 1 guests 12 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 13:00 to 00:00
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note this property has no 24-hours reception. You will be sent check-in details in advance. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. Touristic License: HBI–01239. The property is located in a building with no elevator.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 12:24 PM

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