Goldener Schlüssel
Rathausgasse 72
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Why people book this hotel
“Great location and very friendly, helpful staff”
“great location close to centre of old Bern, helpful staff”
“The room had character but the en suite was very modern and new”
“Great location, large room”
“Breakfast was a bonus to set us up for the day”
“Breakfast quite good”
“Staff were friendly and accommodating”
“Location, comfort and the excellent staff”
“Great location and lovely clean room”
“The hotel was well located, clean, comfortable with a good continental breakfast”
Overview
Goldener Schlüssel is the oldest hotel in Berne’s Old Town; located just a few metres from the Zytglogge tower, it offers free Wi-Fi in all areas, a traditional restaurant and stylish rooms. The non-smoking rooms at the Goldener Schlüssel feature cable TV, parquet floors, a desk and a bathroom with hairdryers. The hotel’s restaurant serves refined Swiss cuisine and offers a terrace on the street. Guests benefit from free public transport. Goldener Schlüssel is situated in the famous Rathausgasse, a picturesque street in Bern’s Old Town, a UNESCO World Heritage site. Bern Main Train Station is 1.2 km away.
Traveller reviews
Stephen
solo_traveller
June 15, 2026
“Great location for walking around the city centre”
Great location and very friendly, helpful staff.
linda
solo_traveller
June 13, 2026
great location close to centre of old Bern, helpful staff. The room had character but the en suite was very modern and new.
Amelia
extended_group
June 12, 2026
“Good location for short stay”
Great location, large room.
Chloe
couple
June 9, 2026
Great location and lovely clean room. Staff were friendly and accommodating. The beds were comfortable and large. The shower was nice and powerful. Interesting concept of the built in bathroom. Breakfast was a bonus to set us up for the day!
Christoph
couple
June 6, 2026
“We enjoyed the entire stay, particularly the friendly breakfast service”
Location, comfort and the excellent staff
russell
solo_traveller
June 4, 2026
Fantastic location. Comfortable bed, great shower. Restaurant good. Breakfast quite good.
RUSTOM
couple
June 3, 2026
“We had a very comfortable & memorable stay at the Goldener Schlüssel Hotel . Thanks 😍”
Very centrally located with a lovely neighbourhood The room was very spacious and comfortable with an old world feel. The breakfast was sumptuous and varied, however I feel that a choice of eggs would have been preferable. All the Staff were Courteous cooperative and helpful. We missed having an intercom in the room for communication with the Staff.
Raelene
solo_traveller
May 26, 2026
“Great position for a boutique hotel.”
Great location. Easy walk/ tram ride from the station. Quiet but no view. Breakfast was continental but quite pleasant.
Pamela
couple
May 23, 2026
Good central location in the old town. Comfortable room
Joachim Stadel
solo_traveller
May 21, 2026
Great coffee
John
couple
May 20, 2026
“A great independant hotel for a city break in Bern”
The hotel was well located, clean, comfortable with a good continental breakfast.
Ruth
couple
May 15, 2026
“It was okay.”
room was small but comfortable. No view but nice and quiet.
Paul
solo_traveller
May 14, 2026
Excellent breakfast.
Angela
couple
May 13, 2026
“Overpriced. In need of upgrade. Minimal amenities. Very friendly staff”
Breakfast was typical continental breakfast, with plenty of choice. No hot options.
Sally
couple
May 10, 2026
“Great place to stay, would return and recommend!”
Fantastic location, very friendly staff, absolutely everything we needed! Comfortable beds and very clean.
Christian
solo_traveller
May 10, 2026
breakfast
Claire
couple
May 9, 2026
“Great stay thanks”
Perfect location, breakfast was great, staff helpful and friendly.
Rachel
extended_group
May 7, 2026
Great position, in central Bern but at the same time very quite. Very comfort and clean room. Excellent breakfast!
Wessel
solo_traveller
May 7, 2026
Good breakfast
Yakubov
solo_traveller
May 5, 2026
Noice from outside
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Squash, Tennis court, Hiking, Cycling, Bowling, Temporary art galleries, Pub crawls, Movie nights, Walking tours, Bike tours, Tour or class about local culture, Live music/performance, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid meals, Restaurant, Special diet menus (on request), Wine/champagne, Fruits, Coffee house on site, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas
General
Non-smoking throughout, WiFi available in all areas, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Lift, Safety deposit box
Internet
Internet services, WiFi, Free WiFi
Outdoors
Terrace
Parking
Parking, Parking garage
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Currency exchange, Packed lunches, Ironing service, Laundry, Dry cleaning, Luggage storage, Daily housekeeping
Transport
Public transport tickets
Family Room
This family room features a desk and free WiFi.
Comfort Double Room
This comfort double room is located in the upper floors and features a balcony.
Economy Double Room
This double room features a electric kettle, flat-screen TV and tea/coffee maker. Face street side to the Rathausgasse with various bars and restaurants.
Standard Double Room
This double room features a desk and free WiFi. faces court side, quiet room
Standard Triple Room
This 3-bed room features a desk and free WIFi.
Economy Single Room
This single room has a cable TV, tea/coffee maker and electric kettle. Face street side to the Rathausgasse with various bars and restaurants.
Standard Single Room
This single room features a desk and free WiFi. faces court side, quiet room
Hotel Policies
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