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Umino Hotel Hajime - former Umikaoru Yado Hotel New Matsumi

Ryokan

Kitahama 3-14-8

hotel
hotel

Why people book this hotel

Friendly staff
10 mentions

Friendly and helpful staff

The staffs are so friendly and accommodate, thanks to them I knew of Beppu Hells…

Comfortable rooms
10 mentions

Sea view rooms with an onsen were amazing

The room is bigger than expected and could fit 3 of us comfortably

Great location
9 mentions

Location was great, close to the station and restaurants

Amenities, friendly staff amazing location

Breakfast available
5 mentions

Excellent breakfast

View, private Onsen, breakfast and people

Good value
2 mentions

Personal hot spring bath is a godsend for people with tattoos, breakfast is good…

Good value for money for a 1 night stay

Parking available
2 mentions

Room size and bathroom, view, easy parking

Parking available at the hotel

Overview

Right on Beppu Bay, Umino Hotel Hajime offers public hot spring baths and free WiFi. Rooms feature a traditional Japanese decor and a private bathroom with hot spring water. New Matsumi Hotel is just a 10-minute walk away from Beppu Station and a 10-minute drive from Beppu Museum of Art and Beppu-Kaihama sand baths. Takegawara Hot Springs famous for its sand bath is a 5-minute walk, while Umitamago Aquarium is a 15-minute drive, Harmony Land is a 30-minute drive and African Safari is a 30-minute drive away. Yufuin Hot Springs is a 40-minute drive away. Rooms are air-conditioned and come with a seating area and futon bedding. They are equipped with a TV, a refrigerator and tea making facilities. Guests can enjoy an indoor or outdoor public bath and a sauna with ocean views. New Matsumi offers spacious private baths for chargeble rent and drinks vending machines.

Traveller reviews

C

Carol

family_with_children

June 6, 2026

8

Stunning sea views while soaking in our onsen.

Sea view rooms with an onsen were amazing. Western style room was much larger than the Japanese style. Location was great, close to the station and restaurants.

L

Lynette

couple

June 3, 2026

10

Loved the hotel

Friendly and helpful staff. Excellent breakfast. Beautiful public bath both indoor and outdoors.

L

Lily

couple

June 1, 2026

10

So worth it!

Amenities, friendly staff amazing location!

M

Meng Li

solo_traveller

May 28, 2026

10

Great room and staff.

Nearish to where the express bus drop you off, nearby 7 eleven and bus stops. The room is bigger than expected and could fit 3 of us comfortably.

P

Pavel

solo_traveller

May 26, 2026

10

Personal hot spring bath is a godsend for people with tattoos, breakfast is good value for the money and changes, location is very optimal for daytrips in Oita prefecture.

D

Darlin

couple

May 17, 2026

10

View, private Onsen, breakfast and people

L

Lionel

solo_traveller

May 13, 2026

10

Large space Baths were nice Convenient stores nearby Close to bus stop

J

Jackie

solo_traveller

May 8, 2026

8

I book the room with a pottery bath and it is facing the sea that you can see the sunrise. In top of that they have an open air public bath that you can use to see the beautiful sunrise as well.

J

Jacques

solo_traveller

May 5, 2026

9

Room size and bathroom, view, easy parking

H

Ha Thao

couple

April 24, 2026

9

Great stay with relaxing amenities.

The room is super spacious. We had a big space for the living room, the bath is massive with a private onsen, shower area and a separate toilet. All amenities come with it are so good, they have yukata for wearing indoor, shampoo, body wash etc and the beds are super comfy. The staffs are so friendly and accommodate, thanks to them I knew of Beppu Hells and planned my trip there accordingly. The private onsen is a super big plus if you're shy and don't want to go to public bath.

F

Fedor Smirnov

couple

April 17, 2026

9

Comfortable room with a private onsen. Check-in and check-out were quick and smooth, and the staff were responsive whenever we needed something. Good stay overall.

A

Alun

solo_traveller

April 12, 2026

9

Fab location, intriguing breakfast, lovely staff

Location, intriguing breakfast, great view of the bay

L

Lekha

couple

April 11, 2026

8

Very comfortable stay, huge room, close proximity to seafront.

Great location - 2 mins walk to the seafront. Property is in an older building but well maintained. Parking available at the hotel. Were lucky to get the last spot! Staff rushed out to help. Huge room with a mix of traditional tatami flooring, Japanese table/chairs and regular comfortable beds. They had a water dispenser in the room which was helpful. They have a hot spring bath at the hotel though we didn’t make use of it. Good value for money for a 1 night stay.

H

Holden

couple

April 9, 2026

8

Service provided was good, and the description matched the room. Especially the view and bathtub, refreshing on a cool March evening.

M

Michael

family_with_children

March 30, 2026

10

Staff were really friendly and helpful

R

Rebecca

family_with_children

March 30, 2026

9

Lovely hotel overlooking the sea. Very clean, futons very comfortable, spacious rooms. Accommodating and professional staff. Meals were delicious and quanity provided more than enough to keep one full.

K

khoo

couple

March 30, 2026

10

The private onsen is fantastic

V

Vanessa

family_with_children

March 29, 2026

10

Fantastic stay. Would love to drop by again!

Booked a room with sea view and it was superb! Sunny in the day and it was very helpful in drying our clothes. Room was super spacious and comfortable. Two toilets - one with toilet bowl and basin; one with onsen bathtub with sea view. Breakfast was very good and sumptuous. Staff was very helpful and friendly. Onsen was great! 1 indoor warm onsen, 1 indoor cold onsen and 1 outdoor warm onsen.

S

Sara

couple

March 29, 2026

10

Excellent all around

Fabulous location in traditional Japanese style accommodation. Excellent service and roof top onsen was fabulous in the open air.

I

Ian

couple

March 16, 2026

7

Good location. Place is tired old facilities.

Location. Rooftop onsen.

Facilities

Activities

Sauna, Fitness centre, Golf course (within 3 km), Massage, Open-air bath, Public Bath, Fitness, Hot spring bath

Cleanliness & disinfecting

Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Food & Drink

Breakfast options

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

Lift, Heating, Non-smoking rooms, Family rooms, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

WiFi, Free WiFi, Internet services

Parking

Parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Services

Daily housekeeping, Meeting/banquet facilities, 24-hour front desk, Concierge service, Trouser press, Vending machine (drinks), Fax/photocopying, Luggage storage

City View Japanese-Western Style Room - Non-Smoking

Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV, a seating area, a safe deposit box, yukata as well as city views. The unit has 2 beds.

Max 6 guests 30 1 bedroom 1 bathroom
Run of House - City View - Non-Smoking

This family room has air conditioning and seating area. Room specifications (such as room size) may slightly differ among the same room type, depending on the assigned room.

Max 6 guests 16 1 bedroom 1 bathroom
Sea View Beppu Bay Japanese Style Room - Non-Smoking

Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV, tatami, a seating area, a safe deposit box as well as sea views. The unit has 4 futons.

Max 4 guests 16 1 bedroom 1 bathroom
Stunning Sea View Beppu Bay Japanese Style Twin Room with Private Bath - Non-Smoking

Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features tatami floors, a seating area with a flat-screen TV, air conditioning, a safe deposit box as well as sea views. The unit offers 2 beds and 2 futons.

Max 4 guests 20 1 bedroom 1 bathroom
City View Twin Room - Non-Smoking

Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV, a seating area, a safe deposit box, yukata as well as city views. The unit has 2 beds.

Max 2 guests 17 1 bedroom 1 bathroom
Sea View Beppu Bay Japanese Style Twin Room - Non-Smoking

This twin room has air conditioning and seating area. Please note that adult rates are applicable to all children staying in this room. Children are counted as adults, regardless of age.

Max 2 guests 30 1 bedroom 1 bathroom
Sea View Beppu Bay Japanese Style Room with Pottery Bath - Non-Smoking

This quadruple room has a seating area, air conditioning and sea view. Please note that this room will be non-smoking only from 18 January 2017.

Max 4 guests 16 1 bedroom 1 bathroom
Sea View Beppu Bay Luxury Japanese Style Room with Private SemiOpen-Air Bath - Non-Smoking

This quadruple room features a seating area and air conditioning. Room specifications (such as room size) may slightly differ among the same room type, depending on the assigned room.

Max 4 guests 20 1 bedroom 1 bathroom
Sea View Beppu Bay Luxury Western Style Room with Private SemiOpen-Air Bath - Non-Smoking

Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV, a seating area, a safe deposit box, yukata as well as sea views. The unit has 2 beds and 2 futons.

Max 4 guests 20 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease book a meal-inclusive plan if you wish to eat at the property. Guests are not able to add meals after booking a room-only plan. Please use your full legal name when booking. When booking 5 rooms or 10 persons or more, different policies and additional supplements may apply. Meals are not included for children using existing beds. Additional fees apply. Check-out time is 10:00. Late check-out is available with an hourly extra charge until 12:00 (subject to availability). After 12:00, another night's charge will be applied.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. An accommodation tax per person per night is not included in the price and needs to be paid at the property. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Last updated: Apr 11, 2024, 11:05 AM

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