“Exceptional Service – Zachary is a Star!”

We had a fantastic stay here, but the absolute highlight was the service provided by Zachary. He truly went above and beyond to make our trip easier. Despite not being a local himself, he was incredibly helpful with planning our routes out of Båtsfjord and even went out of his way to introduce me to some of the locals. On top of the great advice, he physically helped us with our luggage, carrying our cases up and down the stairs without hesitation. It is rare to find someone so genuinely helpful and proactive. Zachary made our visit feel personal and seamless—he is a huge asset to this hotel!

“Great retreat. Great restaurant and staff”

Location, Staff and great breakfast. The restaurant is fantastic

“Highly recommend”

A very nice experience. Nice room with partial view to the fjord.

“The legends about the breakfast are true. I ate my weight in food.”

The breakfast is really impressive. It's one of the best breakfast buffets I've had in a hotel, and that's really saying something, considering it's virtually at the edge of the world.

the best breakfast of all over the world, staff TOP

“Sehr ruhige Lage mit Aussicht.”

The breakfast was extraordinary good. Also the menues for dinner were very good. The kitchen overall has a high standard.

“Cosy stay in a harsh enviroment.”

Alas I didn't sample the breakfast as I had two morning starts at 4.00 am! Bous having a restuarant on site, great location for the sea Duck in the harbour, . Warm comfortable room with view over the harbour.

Perfect location. Very helpful and kind staff. Very good food.

“The room (little appartment) was nice and charmful, very comfortable. The breakfast was excellent.”

Everything was perfect !!!

“Comfortable hotel with very friendly staff and good food”

very friendly, helpful staff. large room (nice to get to spread out for a change). the BBQ chicken pizza was excellent--it was the staff recommendation. liked having two restaurants on the property. breakfast selection was excellent. The room was also very quiet, and could not hear the machine moving rocks outside the window.

“Thoroughly recommend, great location, staff & food”

Great location, fantastic room, friendly and helpful staff, wonderful food.

“Good rooms and restaurant, recommendable!”

Very good location. Good restaurant. Nice room.

“Annina”

Very friendly staff. The breakfast was delicious and there were multiple choices on the buffet. Would recommend and stay again!

“such attitude to clients is impossible”

The internet in the room we were given did not work. In the evening, a young girl told me that there is such a problem, and in the morning I can count on a discount, because services are not provided in full. In the morning, when I come for check-out, another woman said that the Internet was working properly, and there would be no any discount. At the same time, she behaved extremely impolitely towards me, as a client, that pays them money. At my suggestion, we went to the room twice, but she failed to demonstrate the operation of the Internet. At the same time, she continued to assert that it working, and we just needed to go out into the corridor, where he also did not work. In response to my disagreement with the lies in my face on her part, she decided to call the police. The Norwegian police were polite, but they went by checking my documents, not the Internet. I highly do not recommend this hotel, the city of Batstfjord is not bad, but it has other hotels, as well as beautiful shelters in nature.

“such attitude to clients is impossible”

The internet in the room we were given did not work. In the evening, a young girl told me that there is such a problem, and in the morning I can count on a discount, because services are not provided in full. In the morning, when I come for check-out, another woman said that the Internet was working properly, and there would be no any discount. At the same time, she behaved extremely impolitely towards me, as a client, that pays them money. At my suggestion, we went to the room twice, but she failed to demonstrate the operation of the Internet. At the same time, she continued to assert that it working, and we just needed to go out into the corridor, where he also did not work. In response to my disagreement with the lies in my face on her part, she decided to call the police. The Norwegian police were polite, but they went by checking my documents, not the Internet. I highly do not recommend this hotel, the city of Batstfjord is not bad, but it has other hotels, as well as beautiful shelters in nature.

Top notch location! Casual, cosy, intimate and great service! Breakfast buffet a winner, as in addition to all regular items also every day some good local products, like roastbeef from reindeer, king crab etc. Very good pizza as well with a liberal amount of topping!