““home” when in China for the last 17 year”

Used the same hotel for +17 years

Everything was perfect

“Good and clean hotel”

Hotel was very clean, and rooms were spacious. Breakfast had a lot of varities but most of the are sort of Chinese Cuisine (as expected of course) so I was keeping more to a "standard" egg-toast combinations. Staff were friendly, and event hough my schedule was very dense and I didn't have the opportunity to use swimming pool or SPA, the fact that SPA is open 24h is rarely seen, so thumbs up.

“Nice place, but no wow-factor.”

The staff were always very helpful. Their English was not great, but that was overcome by their willingness to help. The room was very comfortable and functional; they also have a great movie library we can access on the TV. I didn't use wifi, so don't know how it worked.

everything was perfect.. Thank you...

“Overall at £60 a night , in a good a loaction , it is great value.”

The fact that you have English TV available in the room is important if you dont want to go out every night and you just want to chill. The fresh fish restaurant although not the cheapest , is very good. The fact that you can get a draft pint of cold beer - Asai is appreciated. The amount and speed of lifts , is much better than other Hotels in China. ( seems a but if you are on a business trip for a week , you dont want to be waiting 15 minutes to get to the lobby ).

“Great Rooms and restaurants. Very central to everything”

Great size rooms and 4 restaurants within the hotel. We ate at the Japanese restaurant and rated it highly. The revolving restaurant and buffet looked good, though we arrived quite late and they only had 45 minutes left. The view looked great.

“Perfect”

Amazing huge bath tub with glass, so we could have a bath while watching a movie. There was HBO available, so that was a huge plus for us. The bed was really comfortable, room was spacious and very clean, there was a office space, the bathroom was nice and big. On the other side of the street there was a market, so we could buy fresh fruits and drinks. In the hotel we tried one of the restaurants and the food was really good. The breakfast was top

“Good”

NEW 5G WiFi is excellent , Manager very good and spoke good English

the service

Fantastic

Gym was old and opened at 6.30 am which is late, 6:00am would be better

“Excellent”

Good flexibility for later departure; Nice breakfast.

“Best location in Shenzhen for business traveling”

A hotel with so many facilities. Great for business traveling. I got a free upgrade to an amazing 60 sqm room.

“Great location and amenities, see you again soon!”

Great amenities, clean and friendly staff

Very nice Hotel. Really helpful, friendly and kind Hotel crew.

The pool and fitness room was really good and the breakfast was outstanding

“Felt a little dated but can't fault it, very comfortable stay for 2 weeks.”

The suite we had was great, very comfortable furniture. Well maintained and clean by attentative housekeeping. Friendly reception/concierge staff and good choice of restaurants. Great value for money!

“the best choice for Bao'an area.”

Excellent service from staff.Great SPA experience.

I booked this hotel for my husband when it was definite that he will not make it in time for his connecting flight out of Shenzhen. Unfortunately the delay of his incoming flight stretched to 9hrs at least so he arrived at the hotel at 6am on checkout day. He said the staff was kind enough to let them know that they can extend their stay beyond the 12noon checkout. Excellent customer service from the hotel's check-in staff for a very weary traveller. Rooms were very spacious and clean.