Neptune Beach Resort - All Inclusive
Bamburi Beach
View on map and nearby hotels
15 nights, 2 adults
Includes taxes and charges
15 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Friendly staffs”
“Excellent staff always helpful and smiling”
“Beach side Activities”
“location of the hotel and environment”
“The cleanliness top notch and food amazing”
“During the billing of the facility, I was very stressed because of being gave di…”
“I was checked in at 5pm and the rooms kept being swooped to different rooms”
“Breakfast was good”
Overview
Located on the silver sands of the Bamburi Beach, Neptune Beach Resort offers comfortable accommodation and an outdoor pool. Boasting a terrace with view of Indian Ocean, it features large reception and hallways. Free Wi-Fi is available in all areas. Neptune Beach Resort is 14 km away from the north of Mombasa City and approximately 24 km from Moi International Airport. Featuring a private balcony, each unit is equipped with air conditioning, a satellite TV and coffee/tea making facilities. All en suite bathrooms come with shower facilities. When not at the beach, guests can enjoy indoor sport activities such as table tennis, darts and billiards. Currency exchange and laundry services can be arranged at the 24-hour front desk. For meals, enjoy enjoy a wide variety of buffet entrees at the on-site restaurant. Fresh beverages are offered at the bar.
Traveller reviews
Moses
family_with_children
April 21, 2026
“satisfactory”
Food variety
Li
family_with_children
July 19, 2025
Friendly staffs
Mark
family_with_children
April 9, 2025
“Neptune resort is a must go holiday destination”
Well maintained, full of vibrant nice employees to mention a few Caleb Riri at reception,Tobias and Nour at the bar. Basically All employees were fabulous. The cleanliness top notch and food amazing. We would come back over and over again.
Beatrice
family_with_children
November 23, 2023
“Worst experiences ever”
During check in I arrived early and excepted checking and 2pm. I was checked in at 5pm and the rooms kept being swooped to different rooms. During the billing of the facility, I was very stressed because of being gave different pricing if even after discussion and agreement of total price. When paying the the total amount I was send an amount and because I had difficult paying through link, I went complete the payment at receptions and within 1 hour of the being send through link and me requesting to complete payment at reception the total price had increase by 500 US dollars. So I requested an explanation it was not convincing because pervious day we had discussed add on person and fact that I didn’t get the room I had booked superior double for 1 and standards double for 2. But I was given Standard double for 2 and standard double for 1 . The whole experience was distressing and felt like the cashier was incompetent, you can’t send through link on the same day minutes different the price change going up by 500 US Dollars. This experience had a negative impact to my holiday. I would not recommend other people to the hotel.
woldeamanuel
couple
October 26, 2022
“We will not recommend this hotel.”
Beach side Activities
Sharmila
family_with_children
July 9, 2022
“Our stay was comfortable however the menu needs to be improved.”
Excellent staff always helpful and smiling
Lorna
couple
June 26, 2022
lovely place for a short getaway, staff are very attentive and always seemed positive! looking forward to my return already.
Allan
family_with_children
June 6, 2022
“looking forward to my return”
awesome experience.
Joseph
family_with_children
June 2, 2022
“as a family we really enjoyed our stay in hotel until the last day, it was like our second home.”
location of the hotel and environment
Rebecca
couple
April 19, 2022
“average”
meal options are limited, bedsheets are weary
Rebecca
couple
April 19, 2022
“average”
meal options are limited, bedsheets are weary
Rebecca
couple
April 19, 2022
“average”
meal options are limited, bedsheets are weary
Rebecca
couple
April 19, 2022
“average”
meal options are limited, bedsheets are weary
Lily
family_with_children
April 13, 2022
“Relaxing, fun, enjoyable”
Breakfast was good.
Guest
couple
November 25, 2021
“Overall good”
Scenery beautiful, meals good, courteous staff save for the incident at reception at check out.
Ellen
solo_traveller
October 15, 2021
“Overall excellent stay”
Excellent location
Jehan
couple
October 8, 2021
“Unhappy”
Not happy with the service when i reached was made to pay twice though i showed them my receipt
Facilities
Activities
Tennis court, Fishing, Billiards, Table tennis, Windsurfing, Darts, Diving, Snorkelling, Kids' club, Beachfront, Evening entertainment, Entertainment staff, Beach, Spa facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Coffee house on site, Breakfast options, Snack bar, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Air conditioning, WiFi available in all areas, Non-smoking rooms, Lift, Safety deposit box
Internet
Internet services, Free WiFi, WiFi
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming pool, Salt-water pool, Swimming Pool
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property
Services
Airport shuttle (additional charge), Currency exchange, Business centre, Babysitting/child services, Laundry, Ironing service, Airport shuttle, 24-hour front desk, Room service, Meeting/banquet facilities, Daily housekeeping, Luggage storage, Fax/photocopying
Transport
Airport pick up, Airport drop off
Standard Double or Twin Room
Featuring a private balcony with garden views, this air-conditioned room is provided with a satellite TV, a fridge and mosquito nets. En suite bathroom comes with shower facilities and a hairdryer.
Superior Double or Twin Room
Featuring a private balcony with garden, pool and partial sea views, this air-conditioned room is provided with a satellite TV, a fridge and mosquito nets. En suite bathroom comes with shower facilities and a hairdryer.
Suite
Suite features a large balcony with garden, pool and partial sea views. It has a seating area, a satellite TV, a fridge and mosquito nets. En suite bathroom comes with shower facilities, bathrobes, slipper and hairdryer. Guests enjoy free fruit basket on arrival.
Hotel Policies
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