Zayali Bacalar - Guest House & Hotel
AV.7 POR 6 Y 4 COL SOR JUANA INES DE LA CRUZ # 788
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Staff were very helpful”
“Great little hostel with everything to make your break enjoyable”
“Beds were quite small but the room as a whole was nice”
“Quiet location and a short (10 min) walk to the center of town - though with sho…”
“Great location and very comfortable accommodation”
“It is a pleasant 20 minutes walk to the center square and a few minutes from the…”
“Clean, cosy, quite and well taken care of”
“The place we stayed was very clean and opened up to a beautiful garden”
“Lovely family run hotel with a great garden and pool for relaxing in”
“Nice outdoor area with small pool”
“Good price I recommend 100%”
Overview
Boasting a garden, a year-round outdoor pool and garden views, Zayali Bacalar - Guest House & Hotel is situated in Bacalar. Among the facilities at this property are a shared kitchen and a concierge service, along with free WiFi throughout the property. The aparthotel has family rooms and facilities for disabled guests. Some units in the aparthotel have private entrance and are fitted with desk and wardrobe. Some accommodation includes a patio and a cable flat-screen TV, as well as air conditioning and heating. At the aparthotel, units include a private bathroom. Sightseeing tours are available within a reachable distance of the property. A bicycle rental service is available at the aparthotel, while cycling can be enjoyed nearby. The nearest airport is Chetumal International, 33 km from Zayali Bacalar - Guest House & Hotel, and the property offers a paid airport shuttle service.
Traveller reviews
Andy Hiseman
solo_traveller
April 26, 2026
Great location and very comfortable accommodation. Staff were very helpful.
EdVise
solo_traveller
April 20, 2026
Great little hostel with everything to make your break enjoyable. Clean, cosy, quite and well taken care of
Raguin
extended_group
March 9, 2026
Very nice place, the staff is nice and helpful! Good price I recommend 100%
Natalie
couple
June 27, 2025
Nice hosts, we stayed twice and were able to leave bags in between. Well equipped outdoor kitchen and we got to try some fresh Guayabana from the garden.
Renata
family_with_children
April 15, 2025
The place is very cosy with a nice communal area and well stocked kitchen. It is a pleasant 20 minutes walk to the center square and a few minutes from the lagoon. The family is super nice. I will definitely go back there. Highly recommend
Aran Cowan
couple
March 24, 2025
Great family run hotel, with good kitchen. 15 min walk to town centre but close to the lagoon. The hosts were lovely and very accommodating. Beds were quite small but the room as a whole was nice!
Alexandre
couple
March 13, 2025
Family-like atmosphere with very friendly and flexible owners. Nice outside kitchen.
Matt
couple
March 3, 2025
“Well located and friendly hosts.”
Lovely family run hotel with a great garden and pool for relaxing in. Quiet location and a short (10 min) walk to the center of town - though with shops and restaurants nearby as well. Only downside for us was we had an interior room with no outside window, but would still stay again if we returned to Bacalar.
Hannah
family_with_children
February 12, 2025
The place had a wonderful homely feel and the stagg looked after us so well. The kitchen facility is awesome too.
Dominic
couple
January 18, 2025
“We left after the first night. Dirty, dusty, not comfortable,old, loud and far from centre. Avoid this place on all cost”
Nothing
Senem
couple
January 5, 2025
The place we stayed was very clean and opened up to a beautiful garden. The staff were extremely attentive and friendly. Our stay coincided with the Christmas season, and the property organized special events, inviting all guests to a Christmas dinner. The night was filled with delicious food and drinks, and we all had an incredibly enjoyable evening. Many thanks to Daisy and her family for their hospitality. If you're planning to visit Bacalar, I highly recommend staying at this wonderful place!
Jan
couple
November 12, 2024
Stayed in a family home. Equipped kitchen in common areas. Parking in front of the house. A short distance from the city center.
Gian
couple
August 4, 2024
“Perfect stay in Bacalar!!”
We absolutely loved staying at this hotel. Everything was absolutely perfect and exactly as pictured. The room and bathroom were clean, and the bed was comfortable. The area is quiet at night. The property is family-run, creating a homely atmosphere. The owner was incredibly kind, always ready to help us, truly a wonderful person! We had a late-night bus, and she allowed us to stay beyond the checkout time, till late in the room and after in the common area. I highly recommend anyone to stay in this little corner of paradise🤗🤗
Minde Quu
couple
July 11, 2024
Nice outdoor area with small pool. Great outdoor kitchen. Owners were super nice and helpful.
Annette
couple
February 20, 2024
Staff was very hospitable and friendly.
yaron
couple
February 11, 2024
No towels No blankets Far from center Doesnt speak english
Mirolyuba
couple
February 2, 2024
“Home away from home”
We loved our stay at Zayali, the place is very homely, comfortable and offers calm environment to relax. The kitchen was well equipped and we really enjoyed cooking in the open space. The garden is great, lots of plants everywhere and plenty of sitting area. We love all their pets too, Luna, Mini, Negrita and Tequila! The owners were super friendly and helpful and we loved getting to know them. Our room was comfortable with plenty of space to put our stuff and to relax after a long day out. Thank you for everything, we would definitely come back 100%. Some comments about hotels in this area say that's it's far away from the center or it feel unsafe at night. This was not true for us. The walk to town was quick and the area feels very suburban, home to friendly families. We never felt unsafe walking at night.
Peter
couple
February 2, 2024
“Good stay with hammock”
Two separate beds with enough space to move around room. Outside was a table and two chairs plus a hammock.
Petroc
family_with_children
February 1, 2024
“Lovely family home base aroung outdoor kitchen and garden.”
Outdoor kitchen and lovely garden, freindly hosts who have realised travellers can’t carry oil, spices, salt etc everywhere to cook with. so they provide them. And coffee/tea and well kitted kitchen. Staff veRy helpful and friendly.
Luca
extended_group
January 30, 2024
“We had a great time at Zagali, the common area is great and has a fantastic vibe. There’s common kitchen very well equip”
The common area and the kindness of the owners
Facilities
Accessibility
Wheelchair accessible, Lower bathroom sink
Activities
Massage, Cycling, Back massage, Neck massage, Foot massage, Hand massage, Full body massage, Bike tours
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Bicycle parking, WiFi available in all areas, Air conditioning, Designated smoking area, Pets allowed, Facilities for disabled guests, Family rooms
Internet
Internet services, Free WiFi, WiFi
Kitchen
Shared kitchen
Outdoors
Outdoor pool, Outdoor furniture, Picnic area, Garden, Outdoor pool (all year), BBQ facilities
Parking
Parking, Free parking, Street parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Swimming pool, Plunge pool, Sun loungers or beach chairs, Sun umbrellas
Safety & security
Key access, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Shared lounge/TV area, Daily housekeeping, Grocery deliveries, Airport shuttle, Laundry, Dry cleaning, Tour desk, Fax/photocopying, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge)
Deluxe Family Room
This family room's standout feature is the pool with a view. This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit offers 3 beds.
Deluxe Queen Room
Guests will have a special experience as the double room provides a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit offers 1 bed.
Double Room with Private Bathroom
The pool with a view is a top feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Double Room with Private Bathroom
Guests will have a special experience as this double room offers a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.
Deluxe Double Room with Two Double Beds
The pool with a view is the standout feature of this twin room. This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.
Deluxe Twin Room
The pool with a view is the standout feature of this twin room. This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 2 beds.
Standard Queen Room with Two Queen Beds
This twin room's special feature is the pool with a view. This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.
Twin Room with Garden View
The pool with a view is the standout feature of this twin room. This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.
Twin Room with Garden View
The pool with a view is a top feature of this twin room. This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.
Hotel Policies
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