“DO NOT BOOK - SCAM”

This account is a SCAM!!! We booked 3 nights over the full moon party (busiest time for the island) - this was booked 6 months in advance. When we first booked there were hundreds of good reviews for the place however they have since disappeared. When we arrived we were told to go to Phangan Arena (hostel) to check in. Upon arrival we were told by Le Club manager that this has happened multiple times and he ‘can’t contact booking.com to sort this out’. There were now no rooms over the whole island (due to being full moon) and we were stuck having to walk around for hours asking anyone we could for somewhere to stay. Whilst doing this we bumped into another couple who had the same problem (this time with the hostel who just gave their beds away to someone else who arrived earlier (even though they had already paid for their stay). We also talked to someone else at the hostel who said he had been there the majority of the day and seen multiple people who this has happened to!! Be careful when booking because this account pops up again and again after being taken down!!!

“SCAM.”

FAKE LISTING!!!! Impersonating the real property. We turned up and had no booking. The owner said it’s happened before We have been scammed out of money and had nowhere to stay on the full moon!!

We liked the pool and everything was clean. It was nice to meet people and the staff was very kind. We could even change the room, because at first we didn't have a private bathroom. After that we had a private bathroom.