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Extended Stay America Suites - Austin - Metro

Hotel

6300 East US Highway 290

10 nights, 2 adults

USD$711

Includes taxes and charges

10 nights, 2 adults

USD$711

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
4 mentions

The nice friendly welcome from the front desk

Horrible service, cockroaches, broken furniture and no nothing worked(tv, phone,…

Great location
3 mentions

The location was quite

Location

Comfortable rooms
3 mentions

Through the tab and bathroom water I encountered, I was exposed to psychoactive …

The room was spacious because it was a suite but it could be decorated nicely

Clean rooms
1 mentions

The building was not clean enough and the room Didn’t satisfied my expectations…

Breakfast available
1 mentions

promised breakfast not available

Parking available
1 mentions

The parking was free

Overview

This Extended Stay America - Austin - Metro is located in Austin and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Austin is equipped with a stove top, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. Each morning, a complimentary "grab-and-go" breakfast is available, including coffee, cereal and pastries. Weekly housekeeping services provided for free and daily provided for a fee. The property offers free onsite parking. Attractions within close proximity to the hotel include the Barton Creek Square, the Mount Bonnell and the Austin Convention Centre.

Traveller reviews

D

Darius

solo_traveller

April 29, 2026

1

Tragedy Upon entering the hotel and room, there was a terrible stench. The sink was moldy and the bathroom sink was dirty. The kitchen cabinets were sticky with grime. The pillows reeked of stale sweat. And above all, there were vermin scurrying around the room at night. Disgusting. We stayed there for three nights and tried to spend as little time in the room as possible. Even though we had a room with a kitchenette, we still didn't cook anything. We reported the terrible conditions of this motel to Booking.com and filed a complaint about them.

M

Michael

family_with_children

April 1, 2025

1

Through the tab and bathroom water I encountered, I was exposed to psychoactive chemicals which changed my emotional state immediately. Thanks Michael Argaw

S

Sofia

couple

July 16, 2024

4

I will stay if the price was right.

The nice friendly welcome from the front desk. The safe access to the building. The parking was free. The room was spacious because it was a suite but it could be decorated nicely. The location was quite.

M

me

family_with_children

May 28, 2024

3

Location

J

jeff

family_with_children

December 4, 2023

1

Bad bad bad

Horrible service, cockroaches, broken furniture and no nothing worked(tv, phone, alarm). promised breakfast not available. Night manager was rude and condescending. Will never book again with booking .com. This hotel is a piece of trash and should not even have a rating

A

Ade

solo_traveller

December 3, 2023

1

Roaches

Nothing

R

ROQUE

family_with_children

September 4, 2023

1

Horrible

The fact that the room was dirty and the people that were around the hotel are shady.. literally seen drug deals being made, and prostitution going on.

R

ROQUE

family_with_children

September 4, 2023

1

Horrible

The fact that the room was dirty and the people that were around the hotel are shady.. literally seen drug deals being made, and prostitution going on.

R

ROQUE

family_with_children

September 4, 2023

1

Horrible

The fact that the room was dirty and the people that were around the hotel are shady.. literally seen drug deals being made, and prostitution going on.

J

JAIME

couple

July 22, 2023

3

The building was not clean enough and the room Didn’t satisfied my expectations, as soon as I got the room I decided to Leave and cancel my reservation

A

ANTHONY

solo_traveller

June 5, 2023

10

I am still here and I love to stay here. I will be here long as I have enough money lol.

staff service understanding people at the front desk are lovely and friendly. That is a good thing. I will always come to this location because of their hospitality.

K

Kevin

solo_traveller

March 16, 2023

10

Everything fine

V

Victor

family_with_children

November 30, 2021

5

Owners do NOT care for the place

People on the front desk very friendly and the do the best.

Facilities

Activities

Fitness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Non-smoking rooms, Pets allowed, Facilities for disabled guests, Family rooms, Non-smoking throughout, Air conditioning, Heating

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor pool, Outdoor pool (seasonal)

Parking

Parking on site, Private parking, Parking, Free parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming pool, Swimming Pool

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

24-hour front desk, Laundry, Vending machine (drinks), Vending machine (snacks)

Deluxe Studio with 1 Queen Bed - Non-Smoking

1 Queen Bed, sleeper chair, kitchen, dining and work area, non smoking

Max 4 guests 28 1 bedroom 1 bathroom
Deluxe Studio with 2 Double Beds - Non-Smoking

2 Double beds, sleeper chair, kitchen, dining and work area, non smoking

Max 6 guests 28 1 bedroom 1 bathroom
Queen Studio - Non-Smoking

1 Queen Bed, kitchen, dining and work area, non smoking

Max 2 guests 28 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 4:02 AM

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