Hôtel Chastellares
Place Centrale
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Why people book this hotel
“The location could not be better, The staff was helpful, friendly and very kind”
“Amazing breakfast and very friendly staff”
“The staff were extremely friendly, and the location was amazing”
“Location”
“We were welcomed and helped with luggage to our room”
“The ski room is super handy”
“The breakfast was very good with lots of options for different palates”
“Fantastic breakfast spread included in the room rate”
“The bedroom was spacious, clean and the bed was comfortable with nice pillows”
Overview
Hôtel Chastellares is located in the heart of Auron ski resort, 20 metres from the ski lifts and ski school. Free WiFi is provided. The rooms also have a balcony with views of the ski resort, a flat-screen TV with satellite channels canal Plus and a private bathroom with a bath or shower. The restaurant features panoramic views of the surrounding area and serves buffet breakfast in the morning and mountain specialties for dinner. The seating area comes with a bar, a piano and a fireplace.
Traveller reviews
Ayk
solo_traveller
June 12, 2026
I liked everything about this hotel. The staff were extremely friendly, and the location was amazing.
Emma
family_with_children
April 13, 2026
“Disappointing and expensive.”
Location
Andre
couple
March 29, 2026
Pasha the dog welcomed us and he is adorable. Very easy to find and park. We were welcomed and helped with luggage to our room. The bedroom was spacious, clean and the bed was comfortable with nice pillows. We had a terrace room with a lovely view of the slopes. Easy access to coffee shops and restaurants.
Catherine
family_with_children
March 1, 2026
“Excellent location, helpful friendly staff, room needs hooks and more shelves, pet friendly”
The location could not be better, The staff was helpful, friendly and very kind. The ski room is super handy. Our room had a nice balcony with a view of the mountain--ideal for the drone show. The hotel dogs were awesome. The breakfast was very good with lots of options for different palates.
Patrick
extended_group
January 5, 2026
“Perfect place to stay and close to everything and very friendly atmosphere.”
Perfect location as close to everything you need.Great view from the balcony and lovely room. Amazing breakfast and very friendly staff.
Ian
family_with_children
September 30, 2025
“Not comfortable because of water and a rip off”
The location and the view was good.
Jalal
family_with_children
September 16, 2025
“Nice, quiet place for a couple of days of relaxation.”
The hotel has an excellent location within the twon square where most cars are not allowed. The rooms were overlooking the ski slopes (it was summer). Nice and quiet.
Ricky Flint
couple
September 7, 2025
“An excellent view”
Mark
family_with_children
July 9, 2025
Fabulous host, very friendly and welcoming. The location is superb with fantastic views. I would highly recommend staying here.
Colomb
couple
July 7, 2025
“Superb views and wonderful dog!”
Lovely retro hotel with SUPERB view of the mountains from our room yet close to restaurants and buzz of town. The owner was wonderful, very generous in meeting all our needs and his receptionist Pacha ... a huge, very friendly St Bernard ... was a delight! We will return.
Mladen
family_with_children
June 28, 2025
“Pleasant weekend in the middle of week”
Very friendly staff made sure our short stay was very pleasant and hope to come again soon. Highly recommended
Deirdre
couple
April 1, 2025
“Ideal for a short stay”
Room with balcony with mountain view.
Edward
solo_traveller
March 21, 2025
“Perfect location to lift and all amenities.”
Wonderful, especially the freshly squeezed orange juice.
Christine
solo_traveller
March 13, 2025
“Great view of mountain. Authentique charm”
Great selection. Local products. Great view
Olena
family_with_children
March 10, 2025
Wonderful hotel! Had a great weekend with family! Very friendly and helpful owner, special thanks to him for his hospitality! Great location, rentals, elevator and skating rink nearby! Will definitely come back here again!
Stefan
couple
March 5, 2025
“Very good location, very nice view, very good breakfast!”
Very friendly, Pascha is such a good dog, the people are nice and very attentive to the clients!
Natalie
extended_group
March 1, 2025
“A very enjoyable stay in the heart of Auron village.”
Fantastic location, right in the centre of the village with less than a minute walk to the ski lift. Room had a great view of the mountain side and slopes. Super friendly and helpful staff who let us have a very late room check out on our last day so we could ski an extra morning. Fantastic breakfast spread included in the room rate. We loved Pacha, the resident St Bernard dog!
Sara
family_with_children
February 25, 2025
“A great location but a bit more renovation for the rooms and the building structure would make all the difference”
The owners and staff were very friendly and welcoming, the location was fantastic and the breakfast excellent.
darren
family_with_children
February 24, 2025
“WOW great place”
lovely view
Walid
family_with_children
February 24, 2025
“A very pleasant stay”
The service was very good, and the ski locker room so convenient and 100m from the télécabine
Facilities
Activities
Tennis court, Golf course (within 3 km), Skiing, Children's playground, Hiking, Cycling, Mini golf, Kids' club, Movie nights, Walking tours, Bike tours, Themed dinner nights, Tour or class about local culture, Archery, Aerobics
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Kids' outdoor play equipment
Food & Drink
Kid meals, Kid-friendly buffet, Snack bar, Special diet menus (on request), Breakfast in the room, Bar, Restaurant, Breakfast options, Wine/champagne, Fruits, Coffee house on site
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
Indoor fireplace, WiFi available in all areas, Bicycle parking, Pets allowed, Family rooms, Soundproof rooms, Safety deposit box, Heating, Chapel/shrine
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace, Outdoor furniture, Picnic area
Parking
Parking, Free parking, Street parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Sun loungers or beach chairs, Sun umbrellas
Safety & security
24-hour security, Key access, Security alarm, Smoke alarms, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Pet bowls, Daily housekeeping, Packed lunches, Fax/photocopying, Express check-in/check-out, Room service, Meeting/banquet facilities
Ski
Ski storage, Ski school, Ski equipment hire on site, Ski pass vendor
Transport
Public transport tickets
Family Room with balcony and Connecting Doors and Slope View
Two rooms with balcony, facing south, and connecting door - View of the ski slopes.
Family Room with Mountain View
This family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 3 beds.
Family Room with Mountain View
Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The family room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as mountain views. The unit has 3 beds.
Family Room with Terrace - Connecting Doors
Two rooms with terrace - Connecting door, facing south, view of the ski resort and slopes.
Basic Double Room with Village View
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a dressing room as well as mountain views. The unit has 1 bed.
Double Room with Balcony and Slope View
This room features a south-facing balcony with a view of the mountains. The size of the balcony ranges from 6 m² to 2 m².
Double Room with Terrace
The spacious double room provides soundproof walls, a wardrobe, a terrace with mountain views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Superior Double Room
This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 1 bed.
Basic Triple Room with Village view
Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The triple room offers a wardrobe, a safe deposit box, a dressing room, a flat-screen TV with cable channels, as well as mountain views. The unit offers 2 beds.
Superior Triple Room
This triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.
Triple Room with Mountain View
This room features a south-facing balcony with a view of the mountains. The size of the balcony ranges from 6 m² to 2 m².
Triple Room with Terrace and Slope View
This room features a south-facing balcony with a view of the mountains. The size of the balcony ranges from 6 m² to 2 m².
Hotel Policies
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