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The St. Regis Astana

Hotel

1 Kabanbay Batyr Avenue

15 nights, 2 adults

USD$11,720

Includes taxes and charges

15 nights, 2 adults

USD$11,720

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
17 mentions

Staff went out of their way to help, support and ensure a comfortable stay

The staff and amenities were 10/10

Comfortable rooms
12 mentions

Special thanks for arranging the room for my special occasion

Rooms (quality design, comfortable beds), staff was very friendly, food during b…

Breakfast available
6 mentions

The breakfast and spa facilities were exceptional, and the staff were extremely …

Varied breakfasts

Clean rooms
3 mentions

The room was spotless and very comfortable

Clean

Pool
2 mentions

Pool was heated and spacious

There were also other nice facilities such as a gym & swimming pool

Great location
1 mentions

Great hotel, wonderful location, friendly staff

Overview

The St. Regis Astana is located on the banks of the Ishim River in the heart of Central Park in Kazakhstan's capital. Bayterek Tower, Independence Square and Astana Opera are a 15-minute drive away. The hotel's interior design combines modern features with references to Kazakhs’ nomadic history. A flat-screen TV with cable channels, as well as an iPod docking station are offered. All rooms have a separate living room and a signature St. Regis Bed. A private bathroom with a bath and bidet, with bathrobes, slippers and free toiletries are provided. Superior rooms include a sauna or a spa bath. Iridium Spa offers a range of different beauty and wellness treatments. Swimming pool and fitness centre as well as a sauna are offered to guests on site at St. Regis Athletic Club. There is also a conference hall at the property and a 24-hour concierge service as well as complimetrary butler service are available to guests of the St. Regis Astana. The hotel also offers car hire. Expo 2017 Exhibition Complex is 8 km from the St. Regis. The nearest airport is Astana International Airport, 17 km from The St. Regis Astana.

Traveller reviews

E

Elena

solo_traveller

April 3, 2026

10

superb hotel with excellent facilities and great customer care. can never ask for more.

superb hotel with excellent facilities and great customer care. can never ask for more. Staff went out of their way to help, support and ensure a comfortable stay. room was extraordinary.

A

Almagul

couple

February 27, 2026

10

Everything

S

Stanislav

family_with_children

January 23, 2026

10

Best stay in Astana

Best stay in Astana. The staff and amenities were 10/10. Special thanks for arranging the room for my special occasion.

M

Mergen

couple

January 10, 2026

9

One of the best hotels I have ever stayed in.

Everything was excellent. The room was spotless and very comfortable. The breakfast and spa facilities were exceptional, and the staff were extremely friendly and attentive.

C

Cubillas

couple

January 10, 2026

9

Beautiful hotel with very comfortable and luxury rooms, spa area could be better organized.

Rooms (quality design, comfortable beds), staff was very friendly, food during breakfast and dinner was wonderful. Pool was heated and spacious.

R

RODION

family_with_children

December 21, 2025

9

Excellent hotel. Large rooms. Clean. Good service. Excellent staff. Varied breakfasts.

G

Gulsabah

couple

December 13, 2025

9

Great hotel, wonderful location, friendly staff.

M

MachoRob

family_with_children

December 13, 2025

10

A sure above anyone else class of its own experience!

From the first moment when we arrived in the transport, we were amazed with the indoor car reception area which is sheltered from wind, rain and snow. The welcoming reception area. The decor. The friendly and open staff. Just everything!

C

Clair

family_with_children

October 12, 2025

10

Memorable

Beautiful room and excellent service

A

ANDREW

couple

September 7, 2025

10

Amazing hotel with great staff

The staff were great,room was fantastic and spa facilities also superb

A

Aleksandar

couple

August 31, 2025

10

A must-see hotel

everything

J

Janice

couple

August 15, 2025

10

This hotel was a fantastic experience. Staff were very friendly and helpful and were well trained in hospitality. We especially want to thank our personal concierge who did a great effort in arranging our transport & searching for day trip activities. In the restaurant Ms. Akmaral stood out for us and did a fantastic job. Room was superb, very large and extremely comfortable bed. There were also other nice facilities such as a gym & swimming pool. We really enjoyed the breakfast which was one of the best for us so far (in Kazachstan & beyond!).

J

Joseph

family_with_children

June 24, 2025

6

If you are the Chinese Premier its the place to be

The Hotel was nice but breakfast staff not the most helpful

P

Pekka

solo_traveller

May 11, 2025

9

Quick work visit

Everything

S

Samat

family_with_children

March 10, 2025

10

Extremely helpful staff, excellent breakfast with good selection for all dietary preferences (it's not always easy to find a hotel with vegan-friendly selection). The valet and porter services were helpful.

S

Sabrina

family_with_children

January 27, 2025

9

We love the restaurant and the room. Staff was very helpful especially our butler who was always ready to help us. The room is spacious too. Also, thank you for making my husband's birthday special by preparing a small cake for him and the note was a great touch too.

S

Sabrina

family_with_children

January 27, 2025

9

We love the restaurant and the room. Staff was very helpful especially our butler who was always ready to help us. The room is spacious too. Also, thank you for making my husband's birthday special by preparing a small cake for him and the note was a great touch too.

S

Sabrina

family_with_children

January 27, 2025

9

We love the restaurant and the room. Staff was very helpful especially our butler who was always ready to help us. The room is spacious too. Also, thank you for making my husband's birthday special by preparing a small cake for him and the note was a great touch too.

N

Nellya

family_with_children

November 26, 2024

10

It was incredible trip with great service and beautiful staying ❤️

T

Thomas

extended_group

November 20, 2024

10

5+

The hotel is one of the best hotels I have ever stayed in. The service, the cleanliness, the rooms were very good. Also the staff were great and always helpful. A really nice lady called SANDIRA helped us to find our way round the city very quickly and gave us very good recommendations for shopping and restaurants. We used the limousine service for several hours and looked round the whole city. The value for money was fine. Thank you for a great stay!

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom, Visual aids: Braille, Visual aids: Tactile signs, Auditory guidance

Activities

Walking tours, Bike tours, Tour or class about local culture, Cooking class, Live music/performance, Live sport events (broadcast), Beauty Services, Facial treatments, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Massage chair, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Indoor pool, Indoor pool (all year), Kids' club, Tennis court, Sauna, Fitness centre, Spa and wellness centre, Massage, Karaoke, Hot tub/Jacuzzi, Bicycle rental (additional charge), Hammam

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles, Indoor play area

Food & Drink

Kid meals, Kid-friendly buffet, Special diet menus (on request), Restaurant, Bar, Breakfast options, Wine/champagne, Fruits

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Bicycle parking, Facilities for disabled guests, Non-smoking rooms, Pets allowed, Heating, Lift, Safety deposit box, Soundproof rooms, Family rooms, Non-smoking throughout, Air conditioning, Designated smoking area, WiFi available in all areas

Internet

Free WiFi, Internet services, WiFi

Outdoors

Sun terrace, Garden, Terrace, Outdoor furniture

Parking

Parking, Free parking, Parking on site, Private parking, Street parking, Accessible parking

Physical distancing

Physical distancing rules followed

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Swimming pool, Infinity pool, Pool with view, Heated pool, Pool/beach towels

Safety & security

24-hour security, Key access, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas

Services

ATM/cash machine on site, Trouser press, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Grocery deliveries, Concierge service, Ironing service, Packed lunches, Car hire, Fax/photocopying, Luggage storage, Room service, Meeting/banquet facilities, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, Barber/beauty shop, 24-hour front desk

Transport

Airport pick up, Airport drop off

Ambassador Suite with Central Park View

The flawless design of this room offers an large living room, bedroom, and bathroom, a guest bathroom, make-up and dressing room, and complimentary signature St. Regis Butler Service.

Max 3 guests 110 1 bedroom 1 bathroom
Deluxe King Room

Decorated with a blend of modern and residential design, the room features a French balcony, panoramic windows, living room, signature St. Regis bed, large bathroom with mirror TV, and complimentary signature St. Regis Butler Service.

Max 3 guests 68 1 bedroom 1 bathroom
Deluxe King Room with River view

The double room offers air conditioning. The unit has 1 bed.

Max 3 guests 68 1 bedroom0
Grand Deluxe Room with Balcony

Decorated with a blend of modern and residential design, the room features a balcony, panoramic windows, living room, signature St. Regis bed, large bathroom with mirror TV, and complimentary signature St. Regis Butler Service.

Max 3 guests 71 1 bedroom 1 bathroom
Grand Deluxe Room with Balcony and River view

The double room provides air conditioning. The unit offers 1 bed.

Max 3 guests 71 1 bedroom0
Presidential Suite with Ishim River View and Large Terrace

This double room features a pool with a view, spa bath and fireplace. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Max 4 guests 510 1 bedroom 1 bathroom
Royal Suite with Ishim River View and Terrace

This double room boasts a pool with a view, spa bath and fireplace. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Max 4 guests 235 1 bedroom 1 bathroom
St. Regis Suite with Central Park or Ishim River View

This expansive suite features a dining table for 6 guests, fireplace, kitchen, upgraded bathroom amenities, and complimentary signature St. Regis Butler Service.

Max 4 guests 150 1 bedroom 1 bathroom
Deluxe Twin Room

Decorated with a blend of modern and residential design, the room features a French balcony, panoramic windows, living room, signature St. Regis bed, large bathroom with mirror TV, and complimentary signature St. Regis Butler Service.

Max 3 guests 68 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThe St. Regis Butler Service is free and includes unpacking and packing service, beverage service, garment pressing, a service desk, and e-butler service. When travelling with pets, please note that an extra charge of KZT 20,000 per pet per stay applies. The property welcomes one pet per room (up to 10 kg). Please note that Asakusa Restaurant is closed from January 7th until January 29th.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 11:57 AM

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