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REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA

Hotel

Zhanibeka and Kereya Khanov Str, 18

10 nights, 2 adults

USD$1,469

Includes taxes and charges

10 nights, 2 adults

USD$1,469

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
12 mentions

Breakfast was perfect, room is very nice, location is suitable

Location

Comfortable rooms
7 mentions

Free upgrade to a Junior Suite as we initially requested a twin room but they ha…

An amazing hotel with luxury and affordable rooms comping

Friendly staff
6 mentions

The staff was helpful, shoutout to Evelina who was able to get us a room change …

Friendly staff and the biggest breakfast buffet ever

Good value
6 mentions

Huge rooms, great location for the city and good value for money

Reasonable location for all the tourist areas

Breakfast available
4 mentions

Breakfast was very nice

Good breakfast is in the Georgian restaurant which is located in the same buildi…

Clean rooms
2 mentions

The property is conveniently located, the rooms are nice and clean and comfortab…

Nice location, nice facilities, it's super comfy and spacious, very clean, staff…

Overview

This hotel is located on the left bank of Ishim River in Astana, 2 km from Bayterek Monument. Free WiFi and a 24-hour front desk are featured at REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA. The bright, air-conditioned rooms offer light-coloured interiors and classic-style decor. Every room comes with a flat-screen TV and a private bathroom with free toiletries. The Soprano Restaurant serves Kazakh and European cuisine, and a variety of drinks is available at the bar. Guests can also dine at Turandot and Bolognese Restaurant serving dishes of Chinese and Italian cuisine, or have a coffee in Shafran Café. Weddings and banquets can also be arranged, and concert hall and conference facilities are also available. Concert Hall bus stop, providing links with all the city districts, is only 50 metres from REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA. The Kazakhstan Central Concert Hall, Bayterek monument, and Astana Arena are all within 2.3 km from the hotel.

Traveller reviews

J

Jessica Eugenia

couple

May 21, 2026

8

Overall a good stay

The property is conveniently located, the rooms are nice and clean and comfortable beds. The staff was helpful, shoutout to Evelina who was able to get us a room change when asked for.

A

Askar

extended_group

January 20, 2026

9

Breakfast was perfect, room is very nice, location is suitable.

K

Konstantinos

solo_traveller

December 14, 2025

1

Disaster. Avoid that with any cost.

Everything was a disaster.

T

Tolegen

solo_traveller

September 9, 2025

6

Good stay

Location

R

Rhys

extended_group

September 8, 2025

8

Decent

Huge rooms, great location for the city and good value for money.

M

Matthew

extended_group

September 5, 2025

8

All in all it was a good stay

Very good location. Breakfast was very nice. Free upgrade to a Junior Suite as we initially requested a twin room but they had given us a double bed.

M

Michael

extended_group

September 5, 2025

9

had an issue with rooms, should have had 3 twins but there was only 2 twins and a double available, couldn’t sort when w

Reasonable location for all the tourist areas

L

Luca

couple

August 19, 2025

5

Location

T

Tina

solo_traveller

August 9, 2025

10

Luxury and more

An amazing hotel with luxury and affordable rooms comping. Friendly staff and the biggest breakfast buffet ever. In the heart of Almaty and Kent restaurants available in the place.

S

SIARHEI

solo_traveller

May 16, 2025

10

Very Nice Hotel

Z

Zhandos

solo_traveller

November 24, 2024

4

cheap, cold, old hotel, zero noice cancellation. but price good. for summertime is ok. not for winter

price

V

Vitaly I.

couple

November 9, 2024

10

Everything was great from the friendly staff to the location. Good breakfast is in the Georgian restaurant which is located in the same building.

G

Guldbrandsen

solo_traveller

October 4, 2024

7

Good location with OK standard and very nice staff. Somewhat noisy at least during week end nights.

Location, room standard, excellent staff

M

Marina

couple

September 5, 2024

9

Comfortable short stay

Location, price

F

fernando

extended_group

August 5, 2024

8

The employe Higul, was very helpfull

P

Pol

family_with_children

July 16, 2024

9

Nice location, nice facilities, it's super comfy and spacious, very clean, staff is exceptional , Georgian restaurant is yummi.

A

Andrei

family_with_children

June 18, 2024

6

Internet connection is awful

A

Andrei

family_with_children

June 18, 2024

6

Internet connection is awful

Y

Yerzhanat

couple

May 20, 2024

8

Ok

Location and price

Y

Yerzhanat

couple

May 20, 2024

8

Can be good

Location

Facilities

Activities

Karaoke, Nightclub/DJ, Pub crawls

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Kid meals, Wine/champagne, Breakfast options, Restaurant, Breakfast in the room

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Lift, Safety deposit box, Family rooms, Non-smoking rooms, Soundproof rooms, Heating, Air conditioning, Designated smoking area

Internet

WiFi, Free WiFi, Internet services

Parking

Free parking, Parking, Parking on site, Private parking, Street parking, Accessible parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Lockbox key collection at the property

Services

Private check-in/check-out, Airport shuttle (additional charge), Daily housekeeping, ATM/cash machine on site, Concierge service, Fax/photocopying, Luggage storage, Car hire, Meeting/banquet facilities, 24-hour front desk, Airport shuttle, Business centre, Laundry, Dry cleaning, Ironing service, Valet parking, Express check-in/check-out

Family Junior Suite

The spacious family room offers a tea and coffee maker, a seating area, as well as a private bathroom featuring a bath and a shower. The family room provides a wardrobe, a safe deposit box, parquet floors, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Max 3 guests 47 1 bedroom 1 bathroom
Budget Double Room

The double room offers a wardrobe, parquet floors, as well as a private bathroom featuring a bath and a shower. The double room features heating. The unit offers 1 bed.

Max 2 guests 20 1 bedroom 1 bathroom
Standard Double Room

The spacious double room offers a tea and coffee maker, a seating area, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Max 2 guests 26 1 bedroom 1 bathroom
Standard Twin Room

Air-conditioned room offers a flat-screen TV and a private bathroom.

Max 2 guests 26 1 bedroom 1 bathroom
Suite

Air-conditioned suite offers a flat-screen TV and a private bathroom. Includes a living room.

Max 2 guests 37 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that the spa centre works from 07:00 until 20:00. Please note that check-in from 00:00 until 6:00 is possible at surcharge (100% of the daily rate). Check-in from 6:00 until 14:00 costs 50% of the room rate. Late check-out from 12:00 until 18:00 costs 50% of the room rate. Check-out after 18:00 is possible at 100% of the room rate surcharge.
Last updated: Apr 11, 2024, 11:57 AM

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