Four Points by Sheraton Arusha, The Arusha Hotel
Off Nyerere Road next to the Clock Tower Roundabout
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Why people book this hotel
“Everything, the garden the pool the rooms the staff, all was excellent”
“food so so, but service is ok”
“The breakfast dishes that were contained in the "warm" dishes were cold on all m…”
“The Breakfast selection was okay and possibly just not my taste and felt a littl…”
“Breakfast was good, location is good, staff are friendly”
“The staff was very welcoming and they provided us smooth airport transport”
“The room was beautiful with all necessary utensils”
“Great food, architecture and design with amazingly spacious rooms”
“Hotel rooms were clean and staff was good and attentive”
“Clean”
“Nice gym and pool and really nice quiet oasis feel in the central courtyard/gard…”
Overview
Offering a gym, a restaurant and a swimming pool surrounded by gardens, Four Points by Sheraton, The Arusha Hotel is conveniently located by the city centre just 700 metres from Arusha International Conferencing Centre. The spacious, air-conditioned rooms feature modern African-style décor and a flat-screen TV with satellite channels. All en suite bathrooms come with a bath and shower. Guests at Four Points by Sheraton, The Arusha Hotel can enjoy meals and drinks in the Parachichi Restaurant and the Hatari Bar. There are also massage services and a hot tub. Free Wi-Fi is available in all areas. The Central Market in Arusha is just 1 km away. Arusha National Park is situated 45 km away and Mount Kilimanjaro is 90 km away. Arusha Airport is just a 10-minute drive away from the Hotel.
Traveller reviews
Graeme
couple
January 19, 2026
“I feel that the price paid is excessive. I travel extensively for business”
The breakfast dishes that were contained in the "warm" dishes were cold on all mornings. The only hot meal in the morning was the omelet and the coffee is served myself. The one evening meal i did have there took 1 hr and that was reminding the waiters 3 times. Eventually the supervisor came our and served me and advised me that my meal, a club sandwich was FOC.
Linda
solo_traveller
December 29, 2025
“Property AND staff were good”
The Breakfast selection was okay and possibly just not my taste and felt a little limited
Antonsalvo
couple
September 25, 2025
“It was exeptional”
Everything, the garden the pool the rooms the staff, all was excellent
Guibo
extended_group
April 23, 2025
“It is good”
food so so, but service is ok
Margaret
family_with_children
January 8, 2025
Breakfast was good, location is good, staff are friendly
Lephallo
extended_group
December 12, 2024
“i absolutely enjoyed the place. i didnt want to leave on the day i had to leave to go to another hot”
The room was beautiful with all necessary utensils. the staff was very welcoming and tried everything to make our stay beautiful. The breakfast was amazing
Andrea
couple
October 20, 2024
“Amazing post safari retreat.”
Amazing hotel in the middle of Arusha that is a great starting or ending point of any safari. Great food, architecture and design with amazingly spacious rooms. The staff was very welcoming and they provided us smooth airport transport.
Joshua
family_with_children
July 20, 2024
Loved the buffet dinner and enjoyed breakfast even though we were in a rush to the airport.
Deogratias
family_with_children
July 6, 2024
Everything was just perfect
Christine
solo_traveller
June 18, 2024
“Stay was great, very clean; definitely recommend. Great Location.”
The Breakfast was good, but could they provide mugs/bigger cups for the coffee and tea, we are in Africa after all!
Tammo
solo_traveller
November 22, 2023
“Comfortable stay in a typical 4* hotel with a good pool and gym. Shame about the wifi.”
Decent hotel. Nice gym and pool and really nice quiet oasis feel in the central courtyard/garden. Staff are friendly and the Indian food is tasty.
Purva
family_with_children
September 18, 2023
“Stay was ok , for the price / night it could provide additional services as well.”
Hotel rooms were clean and staff was good and attentive.
Alex
couple
July 2, 2023
“Fine, but bad value for money”
Calm atmosphere amid the chaos of Arusha. Clean. Good entrance area. Nice staff.
Benson
extended_group
March 1, 2023
“exquisite”
the suite was spacious and tastefully furnished.
Robert
family_with_children
January 8, 2023
“This is not Sheraton.”
Breakfast was excellent. Location was good.
Jeff
couple
August 5, 2022
“Best choice for stsying in Arusha”
staff were uniformly fantastic… shout out to Scolastica for helping retrieve my missing luggage…beautiful public areas and grounds…great place to relax
Pieter
solo_traveller
July 31, 2022
“General manager said it all - our staff is our biggest asset of”
The staff were superb. The location excellent, right in the middle of town yet with green and leafy gardens.
Jeff
couple
July 23, 2022
“Relaxed luxury with fantastic staff”
nicely appointed, but the best aspect was the staff who were unfailingly helpful.
Luisa
couple
June 20, 2022
excellent hotel with well trained and prepared staff ! compliments to the management
Murtaza
couple
January 1, 2022
“Manager Micheal went above and beyond. I would definitely recommend and return”
Facilities
Activities
Fitness centre, Golf course (within 3 km), Massage, Bicycle rental (additional charge), Evening entertainment
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Special diet menus (on request), Restaurant, Bar, Breakfast in the room
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Minimarket on site, Non-smoking rooms, Lift, Safety deposit box, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool, Outdoor pool (all year), BBQ facilities, Garden, Terrace
Parking
Parking, Free parking, Private parking
Physical distancing
Physical distancing rules followed
Pool and wellness
Swimming Pool, Pool/beach towels, Shallow end, Sun loungers or beach chairs, Fence around pool, Swimming pool
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas
Services
Daily housekeeping, Trouser press, Airport shuttle (additional charge), Shuttle service, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Packed lunches, Currency exchange, Express check-in/check-out, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Fax/photocopying, Luggage storage
Deluxe King Room with Limited View
The double room offers air conditioning, a tea and coffee maker and city views. The unit has 1 bed.
Deluxe King Room with Pool View
The double room provides air conditioning and a tea and coffee maker. The unit offers 1 bed.
Deluxe Queen Room with Two Queen Beds and Pool View
Featuring free toiletries, this double room includes a private bathroom with a shower. The double room features air conditioning, a tea and coffee maker and pool views. The unit has 2 beds.
One-Bedroom Premier King Suite
The spacious double room provides air conditioning, a tea and coffee maker and pool views. The unit offers 1 bed.
Premium Deluxe King Room with Balcony and Garden View
The double room features air conditioning, a tea and coffee maker and city views. The unit has 1 bed.
Premium Deluxe King Room with Balcony and Pool View
The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.
Premium Deluxe Queen Room with Two Queen Beds, Balcony and Garden View
The double room offers air conditioning, a tea and coffee maker and city views. The unit has 2 beds.
Premium Queen Suite, 1 Bedroom Executive Suite, 1 Queen
The double room provides air conditioning and a tea and coffee maker. The unit offers 1 bed.
Traditional Queen Room
The double room provides air conditioning, a tea and coffee maker and garden views. The unit offers 1 bed.
Traditional Queen Room with Two Queen Beds
The double room provides air conditioning and a tea and coffee maker. The unit offers 2 beds.
Hotel Policies
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