Holiday Inn Express Arlington Interstate 20 Parks Mall, an IHG Hotel
1721 Pleasant Place
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Why people book this hotel
“Breakfast”
“Very good breakfast country style biscuit and gravy”
“Room was musty, breakfast was nasty, the hotel was loud from other guests all in…”
“The location was close to gas stations, restaurants, a Walmart and the universit…”
“I loved the bed it was amazingly comfortable”
“Parking was ok but could be a little more spacious”
“Property is exceptionally clean”
“Housekeeping never came to clean room throughout my stay (Fri-Mon)”
“Staff very helpful and couteous”
“The staff were nice and efficient”
Overview
Located off Interstate 20 and adjacent to the Parks Mall, this hotel is a 10-minute drive from downtown Arlington, Texas. It features a 24-hour gym and rooms with free Wi-Fi. The modern rooms at the Parks Mall Arlington Holiday Inn Express are decorated with green accents and include dark hardwood furniture. Guests can watch the flat-screen TV or make a snack with the microwave and refrigerator. A large outdoor pool and hot tub are part of this Arlington hotel. A printer is available in the business center and a continental breakfast with granola and cinnamon rolls is served in the mornings. Six Flags Over Texas Amusement Park and Hurricane Harbor Water Park are a 15-minute drive from Holiday Inn Express Arlington I-20 Parks Mall. Downtown Fort Worth is 15 miles from the hotel.
Traveller reviews
Jeff
family_with_children
December 2, 2025
Breakfast
Chris
solo_traveller
October 22, 2025
“clean place, good breakfast , good location, close to mall.”
Very good breakfast country style biscuit and gravy
Ronald
family_with_children
November 12, 2024
Breakfast
corina
couple
April 12, 2024
Beds were terrible! The mattress would sink in!
Kirtley
solo_traveller
March 19, 2024
“Excellent. I was sick the whole time and was offered every assistance while here. Great place!”
Breakfast was excellent. They even offered turkey sausage which is important to me because I am allergic to beef and pork. Property is exceptionally clean. Staff very helpful and couteous.
kaweta
couple
February 25, 2024
“Bad food, smelly room no WiFi access”
Room was musty, breakfast was nasty, the hotel was loud from other guests all in the halls late and upstairs someone walking hard like they was stomping! Paid 200plus for one night but had a bad experience
Jervon
couple
February 23, 2024
“I wouldn’t recommend”
Housekeeping never came to clean room throughout my stay (Fri-Mon). Had to beg for clean towels DAILY
tccampbe
family_with_children
February 11, 2024
“Good location, but needs updating”
The staff were nice and efficient. The location was close to gas stations, restaurants, a Walmart and the university we were visiting.
Nichole
family_with_children
January 16, 2024
“I enjoyed my stay.”
I loved the bed it was amazingly comfortable. The breakfast was great!
ABIGAIL
couple
December 28, 2023
Breakfast eggs ran out, biscuits ran out. We had to wait to eat. We were there around 730 am and ate after 8am
ROBERT
couple
December 12, 2023
Everything was great
Dawson
family_with_children
November 28, 2023
“Beds were the BEST”
Eggs was great & loved the pancake maker
Pamela
couple
November 28, 2023
“My stay was nice”
The location was perfect
Darnesha
couple
November 1, 2023
“Okay for the price.”
The breakfast was good. Great enough to grab something first thing in the morning. Location was great proximity to the AT&T stadium, food, and shopping.
Kristi
solo_traveller
August 21, 2023
“Do not stay here.”
The hotel was located conveniently close to many things in town.
JOHN
family_with_children
August 21, 2023
Parking was ok but could be a little more spacious
kenneth
couple
August 2, 2023
“The staff was great. Rooms were clean. Just a wonderful place to relax!!!! We will be back.”
The breakfast was great.. Breakfast area was clean and neat. The breakfast staff prepared a very nutritious breakfast.
Gustavo
family_with_children
July 31, 2023
“Not worth the price”
Did not eat
Franklin
couple
June 26, 2023
“Great stay for the bucks.”
The space, room, and location
Micheal
couple
April 17, 2023
“It was okay. Staff needs a little customer service training.”
Door keys quit working before we checked. Check-in person was on her phone the entire time we checked in.
Facilities
Activities
Fitness centre, Hot tub/Jacuzzi, Kids' club, Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
Adult only, WiFi available in all areas, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area, Non-smoking rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, Outdoor pool, Outdoor pool (seasonal)
Parking
Free parking, Parking, Accessible parking, Parking on site
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Fence around pool, Pool/beach towels, Shallow end, Sun umbrellas
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, Key access, Security alarm, Smoke alarms, Fire extinguishers
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Daily housekeeping, Meeting/banquet facilities, 24-hour front desk, Business centre, Laundry, Private check-in/check-out, Fax/photocopying, Luggage storage
Standard King Room
A flat-screen TV with cable channels is featured in this room. A microwave, fridge, and tea and coffee-making facilities are provided.
Standard Room
Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard Room with Two Queen Beds
A flat-screen TV with cable channels is featured in this room. A microwave, fridge, and tea and coffee-making facilities are provided.
King Suite with Sofa Bed
This suite features a seating area with sofa bed.
Queen Suite with Two Queen Beds and Sofa Bed
This suite features a seating area with sofa bed.
Hotel Policies
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