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Mountain Holiday Homes - Ottsjö, Trillevallen -Sweden

Holiday home

Ottsjö, Undersåker

hotel
hotel

Why people book this hotel

Great location
2 mentions

The location was beautiful, surrounded by trees on top of a hill

Clean rooms
2 mentions

The appartment was clean and very comfortable including sauna and fire place

Comfortable rooms
2 mentions

Overview

Offering a garden and mountain view, Mountain Holiday Homes - Ottsjö, Trillevallen -Sweden is located in Åre, 30 km from Åre Train Station and 30 km from Åre Torg. This beachfront property offers access to free WiFi and free private parking. Featuring family rooms, this property also provides guests with a barbecue. The holiday home provides guests with a terrace, quiet street views, a seating area, a TV, a fully equipped kitchen with a dishwasher and an oven, and a private bathroom with shower. A microwave, a toaster and fridge are also provided, as well as a coffee machine and a kettle. The units include a wardrobe. A minimarket is available at the holiday home. A bicycle rental service is available at the holiday home, while skiing and cycling can be enjoyed nearby. The nearest airport is Åre Östersund Airport, 91 km from Mountain Holiday Homes - Ottsjö, Trillevallen -Sweden.

Traveller reviews

D

Dmitrijs

family_with_children

March 14, 2025

1

Terrible Experience

Upon receiving the welcome message from the host, I was unexpectedly asked to pay an additional cleaning fee, despite the fact that it was already included in the booking price. This was clearly stated in my booking confirmation, where the cleaning fee appeared as a separate invoice line. However, the host refused to acknowledge that the fee had already been paid. No matter how much evidence I provided, they insisted that I still owed the amount. After a week-long back-and-forth, the host escalated the situation, threatening to deny check-in for me and my family unless we paid the fee again. I contacted Booking.com customer support, who confirmed once again that the cleaning fee was already covered. They assured me they would resolve the issue with the host. However, the host ignored their attempts to reach out and, even after finally responding, still refused to accept Booking.com's confirmation that the fee had been paid. If you’re willing to spend hours, if not days, arguing with customer support, this place might be for you. If you enjoy the thrill of traveling overseas, spending an entire day driving, all while fearing that you might have nowhere to stay, then by all means, book this property. But here’s the real question: How many guests have been pressured into paying the cleaning fee twice? And more importantly, what will the host do about it?

F

Familie Moonen

family_with_children

June 16, 2024

8

We had a great time.

The location was beautiful, surrounded by trees on top of a hill. However a little further from the Are ski area than we expected. The appartment was clean and very comfortable including sauna and fire place.

F

Familie Moonen

family_with_children

January 11, 2024

8

We had a great time.

The location was beautiful, surrounded by trees on top of a hill. However a little further from the Are ski area than we expected. The appartment was clean and very comfortable including sauna and fire place.

Facilities

Activities

Sauna, Fishing, Skiing, Cycling, Horse riding, Canoeing, Hiking, Beachfront, Beach

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus

Food & Drink

Breakfast options

General

WiFi available in all areas, Non-smoking throughout, Minimarket on site, Family rooms, Pets allowed

Internet

WiFi, Free WiFi, Internet services

Outdoors

BBQ facilities, Garden, Terrace

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available

Reception services

Invoice provided

Safety features

Staff follow all safety protocols as directed by local authorities

Self check-in

Lockbox key collection near the property

Services

Daily housekeeping, Grocery deliveries

Hotel Policies

Check-inFrom 16:00 to 22:00
Check-outFrom 10:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Last updated: Apr 11, 2024, 9:36 PM

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