Altezza - Arc 1800 Hotel & Spa - ex Mercure
Village de Charmettoger
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Why people book this hotel
“Ease of getting on the mountains, the calm atmosphere when you returned from a b…”
“Breakfast was yummy Staff were friendly and we loved the facilities - the spa a…”
“The room was comfortable and there was a lot of storage which we liked”
“room with fantastic views”
“Fantastic breakfast, location and facilities”
“Breakfast was excellent, especially with the French juices”
“Good location, nice facilities, good size rooms, good value for money, food was …”
“Really good continent location in 1800 close to the lift or onto a piste to drop…”
“Amazing pool and jacuzzi”
“Pool and spa, although rather popular”
“The hotel is very quiet, spotless, and has a fresh, pleasant smell everywhere”
“Clean rooms”
Overview
Offering ski-to-door access, Altezza Arc 1800 Hôtel & Spa is located in Paradiski ski area, It boasts views of the Tarentaise Valley and Mont Blanc and includes ski rental service, an indoor swimming pool, a spa with a sauna, hammam, jacuzzi and fitness equipment. Some rooms feature a balcony with mountain views, satellite TV and a bathroom with a shower. Rooms for guests with reduced mobility are available. A buffet breakfast is served every morning. Altezza Arc 1800 Hôtel & Spa has a restaurant with a terrace that serves traditional Savoy dishes. There is a bar on site with a central fireplace. A shuttle service can be arranged to and from Lyon Saint Exupéry Airport and Bourg Saint Maurice Train Station for an extra fee. A private garage is available for an extra charge.
Traveller reviews
elizabeth
family_with_children
April 9, 2026
“Exceptional”
Ease of getting on the mountains, the calm atmosphere when you returned from a busy day and the very friendly staff
Ward
extended_group
April 3, 2026
“Unhappy, stuck.”
The room smelled like poop. The staff were morons.
Lucy
family_with_children
March 24, 2026
“We enjoyed our stay and the hotel was great. Bad timing with big conference events”
The room was comfortable and there was a lot of storage which we liked. The view from our bed was amazing!! The food was good with a good choice of dinners. Breakfast was yummy Staff were friendly and we loved the facilities - the spa and pool etc...
Ricky
extended_group
March 2, 2026
“Nice hotel, would recommend”
Good location, nice facilities, good size rooms, good value for money, food was nice, reception and restaurant staff were really friendly, cleaning staff were nice.
Bertrand
family_with_children
February 22, 2026
“fantastic place and an amazing holiday which we hope to repeat.”
room with fantastic views. energetic and freindly staff even in the face of miserable (other) guests. great ski equipment hire. great communal spaces. food was very good quality and plentiful and staff very efficient and friendly. warm room and good lighting both bright when needed and dim also when switching down. car parking was perfect. reception was always welcoming and always helpful.
Richard
family_with_children
February 21, 2026
“Lovely location for a memorable skiing holiday”
Great communication from the team before our holiday and couldn’t have been more helpful whilst away. Really good continent location in 1800 close to the lift or onto a piste to drop down into Vallandry. On-site ski hire.
George
extended_group
January 19, 2026
Fantastic breakfast, location and facilities
Jo
family_with_children
January 8, 2026
“Good”
Good facilities location and food nice modern rooms
graham
family_with_children
January 5, 2026
Staff were amazing, hotel amazing
Guansheng
couple
December 28, 2025
“Disappointing”
Good and spacious room
Adam
couple
December 15, 2025
It was all easy. Would like to try the car-free option next time. Didn’t expect everything to be so convenient.
Alireza
solo_traveller
August 16, 2025
Amazing pool and jacuzzi! A perfect place to relax on the terrace after enjoying the pool and jacuzzi. The hotel is very quiet, spotless, and has a fresh, pleasant smell everywhere. The rooms are big and comfortable. Breakfast was excellent, especially with the French juices. A truly relaxing stay!
Ariane
couple
August 11, 2025
Lovely staff and great treatment at the spa. Beautiful view if room facing the mountains. Very nice breakfast
Bridget
couple
July 27, 2025
“Comfortable ski resort style hotel.”
Stylish contemporary room, with comfortable beds. Good hearty breakfast and nice modern lobby and lounge area.
jANIQUE
extended_group
May 15, 2025
Clean rooms
Derek
family_with_children
April 24, 2025
Pool and spa, although rather popular
Olivier
family_with_children
April 19, 2025
There was cold in the lobby and bar.
Stephen
family_with_children
April 13, 2025
Lovely property Staff were amazing happy and helpful
OZLEM
couple
March 29, 2025
“Great ski-in, ski-out location and a nice spa. TV didn’t support streaming and no help came when we asked. Parking in Le”
The location is great for ski-in, ski-out access, and the spa area is lovely—perfect for relaxing after a day on the slopes. The hotel can provide walking map to access different lifts as it is not clear how to walk to lifts and come back via different ways to level 1. The staff is helpful in explaining however to me I needed a map to follow , it would be clearer . Also, we ran into a small issue with the TV, which wasn’t connected to the internet. We asked for assistance but unfortunately, no one came, so we weren’t able to watch Netflix or mirror our iPad during our stay. This isn’t a criticism of the hotel itself, but just a heads-up for future guests: we didn’t realize that parking in the Les Arcs area comes with a charge of €22 per day. We ended up paying €30 per day through the hotel, which was mentioned on the website, but I had hoped we might be able to park elsewhere and avoid the fee. That wasn’t possible—so just be aware of the extra parking costs in the area.
Ben
extended_group
March 10, 2025
“Take hotel in a lovely location”
Great breakfast choice, lovely pool and friendly staff
Facilities
Accessibility
Wheelchair accessible
Activities
Spa facilities, Steam room, Spa lounge/relaxation area, Fitness, Indoor pool, Sauna, Fitness centre, Golf course (within 3 km), Skiing, Games room, Solarium, Spa and wellness centre, Massage, Billiards, Table tennis, Hot tub/Jacuzzi, Canoeing, Hiking, Cycling, Hammam, Walking tours, Live music/performance, Archery
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Kid meals, Special diet menus (on request), Snack bar, Wine/champagne, Restaurant, Bar, Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas
General
Bicycle parking, Pets allowed, Family rooms, Facilities for disabled guests, Non-smoking rooms, Heating, Soundproof rooms, Safety deposit box, WiFi available in all areas, Lift, Non-smoking throughout
Internet
Free WiFi, WiFi, Internet services
Outdoors
Garden, Terrace, Sun terrace, Outdoor furniture
Parking
Accessible parking, Parking on site, Private parking, Parking garage, Parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Pool with view, Heated pool, Pool/beach towels, Shallow end, Pool cover, Fence around pool, Sun loungers or beach chairs, Sun umbrellas, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Shuttle service, Airport shuttle (additional charge), Daily housekeeping, Concierge service, Shuttle service (additional charge), Airport shuttle, Business centre, Laundry, Meeting/banquet facilities, 24-hour front desk, Fax/photocopying, Luggage storage, Tour desk, Packed lunches
Ski
Ski equipment hire on site, Ski pass vendor, Ski storage
Transport
Public transport tickets
Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers soundproof walls, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels.
Standard Room with Balcony
Spacious room decorated in a traditional chalet style. It features a balcony. Satellite TV, free WIFI, mini fridge, safe, hairdryer and telephone.
Superior Double Room
The spacious double room offers soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom boasting a shower.
Family Room
Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. This quadruple room features soundproof walls, a minibar, a flat-screen TV with cable channels and a balcony.
Standard Family Room
Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. This quadruple room features soundproof walls, a minibar, a flat-screen TV with cable channels and a balcony.
Superior Room with Balcony and Valley View
Spacious room decorated in a traditional chalet style. It features a balcony. Satellite TV, free WIFI, mini fridge, safe, hairdryer and telephone.
Family Suite with Balcony
This suite features 1 bedroom and a lounge area. This suite features WiFi, coffee maker, bathrobes, slippers, a safe and a balcony. The unit offers 4 beds.
Privilege Suite with Balcony
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit has 3 beds.
Hotel Policies
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