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Altezza - Arc 1800 Hotel & Spa - ex Mercure

Hotel

Village de Charmettoger

hotel
hotel

Why people book this hotel

Friendly staff
10 mentions

Ease of getting on the mountains, the calm atmosphere when you returned from a b…

Breakfast was yummy Staff were friendly and we loved the facilities - the spa a…

Comfortable rooms
9 mentions

The room was comfortable and there was a lot of storage which we liked

room with fantastic views

Breakfast available
6 mentions

Fantastic breakfast, location and facilities

Breakfast was excellent, especially with the French juices

Great location
5 mentions

Good location, nice facilities, good size rooms, good value for money, food was …

Really good continent location in 1800 close to the lift or onto a piste to drop…

Pool
4 mentions

Amazing pool and jacuzzi

Pool and spa, although rather popular

Clean rooms
3 mentions

The hotel is very quiet, spotless, and has a fresh, pleasant smell everywhere

Clean rooms

Overview

Offering ski-to-door access, Altezza Arc 1800 Hôtel & Spa is located in Paradiski ski area, It boasts views of the Tarentaise Valley and Mont Blanc and includes ski rental service, an indoor swimming pool, a spa with a sauna, hammam, jacuzzi and fitness equipment. Some rooms feature a balcony with mountain views, satellite TV and a bathroom with a shower. Rooms for guests with reduced mobility are available. A buffet breakfast is served every morning. Altezza Arc 1800 Hôtel & Spa has a restaurant with a terrace that serves traditional Savoy dishes. There is a bar on site with a central fireplace. A shuttle service can be arranged to and from Lyon Saint Exupéry Airport and Bourg Saint Maurice Train Station for an extra fee. A private garage is available for an extra charge.

Traveller reviews

E

elizabeth

family_with_children

April 9, 2026

10

Exceptional

Ease of getting on the mountains, the calm atmosphere when you returned from a busy day and the very friendly staff

W

Ward

extended_group

April 3, 2026

1

Unhappy, stuck.

The room smelled like poop. The staff were morons.

L

Lucy

family_with_children

March 24, 2026

8

We enjoyed our stay and the hotel was great. Bad timing with big conference events

The room was comfortable and there was a lot of storage which we liked. The view from our bed was amazing!! The food was good with a good choice of dinners. Breakfast was yummy Staff were friendly and we loved the facilities - the spa and pool etc...

R

Ricky

extended_group

March 2, 2026

8

Nice hotel, would recommend

Good location, nice facilities, good size rooms, good value for money, food was nice, reception and restaurant staff were really friendly, cleaning staff were nice.

B

Bertrand

family_with_children

February 22, 2026

10

fantastic place and an amazing holiday which we hope to repeat.

room with fantastic views. energetic and freindly staff even in the face of miserable (other) guests. great ski equipment hire. great communal spaces. food was very good quality and plentiful and staff very efficient and friendly. warm room and good lighting both bright when needed and dim also when switching down. car parking was perfect. reception was always welcoming and always helpful.

R

Richard

family_with_children

February 21, 2026

10

Lovely location for a memorable skiing holiday

Great communication from the team before our holiday and couldn’t have been more helpful whilst away. Really good continent location in 1800 close to the lift or onto a piste to drop down into Vallandry. On-site ski hire.

G

George

extended_group

January 19, 2026

9

Fantastic breakfast, location and facilities

J

Jo

family_with_children

January 8, 2026

7

Good

Good facilities location and food nice modern rooms

G

graham

family_with_children

January 5, 2026

10

Staff were amazing, hotel amazing

G

Guansheng

couple

December 28, 2025

4

Disappointing

Good and spacious room

A

Adam

couple

December 15, 2025

8

It was all easy. Would like to try the car-free option next time. Didn’t expect everything to be so convenient.

A

Alireza

solo_traveller

August 16, 2025

9

Amazing pool and jacuzzi! A perfect place to relax on the terrace after enjoying the pool and jacuzzi. The hotel is very quiet, spotless, and has a fresh, pleasant smell everywhere. The rooms are big and comfortable. Breakfast was excellent, especially with the French juices. A truly relaxing stay!

A

Ariane

couple

August 11, 2025

7

Lovely staff and great treatment at the spa. Beautiful view if room facing the mountains. Very nice breakfast

B

Bridget

couple

July 27, 2025

5

Comfortable ski resort style hotel.

Stylish contemporary room, with comfortable beds. Good hearty breakfast and nice modern lobby and lounge area.

J

jANIQUE

extended_group

May 15, 2025

7

Clean rooms

D

Derek

family_with_children

April 24, 2025

9

Pool and spa, although rather popular

O

Olivier

family_with_children

April 19, 2025

8

There was cold in the lobby and bar.

S

Stephen

family_with_children

April 13, 2025

8

Lovely property Staff were amazing happy and helpful

O

OZLEM

couple

March 29, 2025

8

Great ski-in, ski-out location and a nice spa. TV didn’t support streaming and no help came when we asked. Parking in Le

The location is great for ski-in, ski-out access, and the spa area is lovely—perfect for relaxing after a day on the slopes. The hotel can provide walking map to access different lifts as it is not clear how to walk to lifts and come back via different ways to level 1. The staff is helpful in explaining however to me I needed a map to follow , it would be clearer . Also, we ran into a small issue with the TV, which wasn’t connected to the internet. We asked for assistance but unfortunately, no one came, so we weren’t able to watch Netflix or mirror our iPad during our stay. This isn’t a criticism of the hotel itself, but just a heads-up for future guests: we didn’t realize that parking in the Les Arcs area comes with a charge of €22 per day. We ended up paying €30 per day through the hotel, which was mentioned on the website, but I had hoped we might be able to park elsewhere and avoid the fee. That wasn’t possible—so just be aware of the extra parking costs in the area.

B

Ben

extended_group

March 10, 2025

10

Take hotel in a lovely location

Great breakfast choice, lovely pool and friendly staff

Facilities

Accessibility

Wheelchair accessible

Activities

Spa facilities, Steam room, Spa lounge/relaxation area, Fitness, Indoor pool, Sauna, Fitness centre, Golf course (within 3 km), Skiing, Games room, Solarium, Spa and wellness centre, Massage, Billiards, Table tennis, Hot tub/Jacuzzi, Canoeing, Hiking, Cycling, Hammam, Walking tours, Live music/performance, Archery

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Kid meals, Special diet menus (on request), Snack bar, Wine/champagne, Restaurant, Bar, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

General

Bicycle parking, Pets allowed, Family rooms, Facilities for disabled guests, Non-smoking rooms, Heating, Soundproof rooms, Safety deposit box, WiFi available in all areas, Lift, Non-smoking throughout

Internet

Free WiFi, WiFi, Internet services

Outdoors

Garden, Terrace, Sun terrace, Outdoor furniture

Parking

Accessible parking, Parking on site, Private parking, Parking garage, Parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Pool with view, Heated pool, Pool/beach towels, Shallow end, Pool cover, Fence around pool, Sun loungers or beach chairs, Sun umbrellas, Swimming pool

Reception services

Invoice provided

Safety & security

Carbon monoxide detector, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available

Services

Shuttle service, Airport shuttle (additional charge), Daily housekeeping, Concierge service, Shuttle service (additional charge), Airport shuttle, Business centre, Laundry, Meeting/banquet facilities, 24-hour front desk, Fax/photocopying, Luggage storage, Tour desk, Packed lunches

Ski

Ski equipment hire on site, Ski pass vendor, Ski storage

Transport

Public transport tickets

Double Room

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers soundproof walls, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels.

Max 2 guests 34 1 bedroom 1 bathroom
Standard Room with Balcony

Spacious room decorated in a traditional chalet style. It features a balcony. Satellite TV, free WIFI, mini fridge, safe, hairdryer and telephone.

Max 2 guests 34 1 bedroom 1 bathroom
Superior Double Room

The spacious double room offers soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom boasting a shower.

Max 2 guests 34 1 bedroom 1 bathroom
Family Room

Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. This quadruple room features soundproof walls, a minibar, a flat-screen TV with cable channels and a balcony.

Max 4 guests 34 1 bedroom 1 bathroom
Standard Family Room

Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. This quadruple room features soundproof walls, a minibar, a flat-screen TV with cable channels and a balcony.

Max 4 guests 34 1 bedroom 1 bathroom
Superior Room with Balcony and Valley View

Spacious room decorated in a traditional chalet style. It features a balcony. Satellite TV, free WIFI, mini fridge, safe, hairdryer and telephone.

Max 4 guests 34 1 bedroom 1 bathroom
Family Suite with Balcony

This suite features 1 bedroom and a lounge area. This suite features WiFi, coffee maker, bathrobes, slippers, a safe and a balcony. The unit offers 4 beds.

Max 6 guests 55 1 bedroom 1 bathroom
Privilege Suite with Balcony

This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit has 3 beds.

Max 4 guests 45 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 17:00 to 23:59
Check-outFrom 00:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print .Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 7:05 PM

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