Ostara Hotel & Apartment
3 Đường Đỗ Nhuận
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Why people book this hotel
“Super clean”
“The lady cleaner was sooooooo sweet, should have tipped her but I forgot”
“Very friendly and helpful staff”
“Friendly staff”
“Good sized room with a small kitchen, cozy bed and a delicious local breakfast”
“Comfortable room”
“Clean location”
“Good location with a lot of restaurants nearby, clean room, good environment, es…”
Overview
Ostara Hotel & Apartment features an outdoor swimming pool, fitness centre, a garden and terrace in An Khê. The property is around 3.7 km from Hai Phong Opera House, 5 km from Vincom Plaza Ngo Quyen and 42 km from Tuan Chau Harbour. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Certain rooms include a kitchen with a microwave and a stovetop. At Ostara Hotel & Apartment each room comes with bed linen and towels. At the accommodation you will find a restaurant serving local, Asian and international cuisine. A dairy-free option can also be requested. Ha Long Queen Cable Car is 45 km from Ostara Hotel & Apartment, while Hai Phong Railway Station is 3.6 km away. The nearest airport is Cat Bi International Airport, 4 km from the hotel.
Traveller reviews
Bastian
couple
February 4, 2024
I was only for one night there but it was great. Good sized room with a small kitchen, cozy bed and a delicious local breakfast. In the lobby there is a cafe, around the hotel you can find anything you need (good food, supermarket, ATM). Very friendly and helpful staff.
Philip
family_with_children
January 19, 2024
“The staff very welcoming at the desk ,the breakfast is nice the chief for breakfast and her staff super nice”
Clean location
Philip
couple
November 21, 2023
“Great position lots of coffee shops”
It suited our needs very well
Marion
couple
October 22, 2023
“Please note that the lower categories rooms don’t have a city view regardless what’s mentioned on booking. But when I m”
Mitch
extended_group
July 22, 2023
“The hotel was better than anticipated. The entire place was super clean, everything worked great.”
Super clean. Easy check in. Friendly staff. Comfortable room. Android TV. Close to market, restaurants, entertainment. Everything in the room worked.
Hsien Kuan
solo_traveller
April 4, 2023
Good location with a lot of restaurants nearby, clean room, good environment, especially the customer service. Nam helps me to book a limousine to Hanoi, because i can't speak Vietnam so he contacted with limousines company and text me the results, it is cery help and full of hospitality, definitely will stay here again if i back to Hai phong!
Queenie
solo_traveller
January 30, 2023
“Loved the location, food surrounding wasn’t available after a certain time though. Overall, a pleasant experience - nice”
The lady cleaner was sooooooo sweet, should have tipped her but I forgot. Really exceptional work, she was extremely helpful.
Facilities
Activities
Fitness centre
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Coffee house on site, Restaurant, Breakfast options
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, Air conditioning, WiFi available in all areas, Non-smoking rooms, Lift, Safety deposit box
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool, Garden, Terrace, Outdoor pool (all year)
Parking
Parking, Free parking, Parking on site
Physical distancing
Cashless payment available
Pool and wellness
Swimming Pool, Swimming pool, Rooftop pool, Pool with view, Heated pool, Plunge pool, Shallow end
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Airport shuttle (additional charge), Daily housekeeping, Airport shuttle, Ironing service, Room service, 24-hour front desk, Valet parking, Currency exchange
Transport
Airport pick up, Airport drop off
Deluxe Apartment
This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds.
Standard Double Room
The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a minibar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with cable channels. The unit has 1 bed.
Superior Double or Twin Room with City View
Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.
King Studio
Offering free toiletries, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.
Hotel Policies
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