Holiday Inn Express Amsterdam - City Hall, an IHG Hotel
Valkenburgerstraat 14
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Why people book this hotel
“The staff were friendly and helpful”
“Staff welcoming , helpful and polite”
“We had a room with water view and it was top”
“room clean and comfortable”
“Great location, friendly staff and a lovely room overlooking the canal”
“Location”
“Very clean and spacious room”
“Clean & convenient, nice staff”
“A good continental breakfast”
“The breakfast was amazing and with good variety”
Overview
Holiday Inn Express Amsterdam - City Hall is in a prime location in the Amsterdam City Centre. This hotel features a bar. Dutch National Opera & Ballet is 700 metres away and Basilica of St. Nicholas is 1.5 km from the hotel. All rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a kettle, a shower, free toiletries and a desk. Each room comes with a private bathroom. All guest rooms have a wardrobe. The hotel offers a continental or buffet breakfast. Guests can also take advantage of the business centre and newspapers. Staff at the 24-hour front desk can lend a hand with advice about the area. Dam Square is 1.9 km from Holiday Inn Express, while Museum Ons' Lieve Heer op Solder is 2.2 km away. The nearest airport is Schiphol Airport, 19 km from the property.
Traveller reviews
Fiona
couple
June 5, 2026
“Lovely stay, great location”
Great location, friendly staff and a lovely room overlooking the canal. A good continental breakfast.
vicky
couple
June 4, 2026
“Good breakfast”
Location
Angela
couple
June 2, 2026
“Overall, I had a great stayed at the hotel, the receptionists were outstanding. Aside from that, the bed was not making”
Very clean and spacious room
Helen
extended_group
May 23, 2026
“As above clean comfortable & convenient”
Clean & convenient, nice staff. Alarm went off at 3am which obvs not hotel fault - someone trying to open a door… but it was v disturbing. Other than that all good
Kevin
couple
May 21, 2026
“Fantastic water view room.”
We had a room with water view and it was top. The staff were friendly and helpful. Overall, a very restful and enjoyable holiday.
Peter
extended_group
May 13, 2026
“good stay and well run hotel.”
room clean and comfortable. Staff welcoming , helpful and polite
MARIA
couple
May 8, 2026
the room was fantastic and more spacious than expected, it was clean and had an amazing canal view without any noise. The breakfast was amazing and with good variety. Hotel was also a 17 minutes walk from the Centraal
Malcolm
solo_traveller
May 3, 2026
Location was good walking distance from everything we wanted
Kate
family_with_children
April 28, 2026
“Basic hotel in a great central location”
Basic but fine, pillows were very hard but room was clean and functional.
Ellie
family_with_children
April 28, 2026
“Great hotel, would definitely stay again!”
The room was very good, with comfortable beds and an unexpected canal view. The room came with a nice free breakfast, with hot and cold food offered. The staff were very friendly and helpful and we were able to store our luggage both before and after check in.
Sophia Dedace
extended_group
April 10, 2026
Location was great -- still very central but away from the crowds. Amsterdam Centraal is just 15-20 minutes away by foot, and it makes for a nice walk by the canals. The breakfast selection was good too - just the right amount of options.
Emeline
family_with_children
April 4, 2026
It's near the centre,as per location.our requests was granted except for an earlier check-in which is understandable
Kevin
couple
April 4, 2026
“Comfortable but very limited facilities”
Staff Friendly Location was perfect Staff allowed me to have a late checkout option free of charge
Sandra
couple
April 4, 2026
“GOOD”
The breakfast was very good, and the staggered breakfast arrangement worked really well, ensuring there was enough space for everyone. The staff were friendly and welcoming, and the room was clean and comfortable. Overall, it was a pleasant stay with a relaxed atmosphere, and everything was well organized. I would recommend this place to others!
Khayala
solo_traveller
April 4, 2026
“My expectations wasn’t covered.”
Place was good, around the center.
Manar
family_with_children
March 21, 2026
The staff was really helpful and the beds were sol comfortable The checkin was smooth and breakfast had a lot of options
JOHN
family_with_children
March 20, 2026
The staff. Marie and her team absolute gem, with the only gentleman staff in the team (sorry I missed ur name) from our check in on Wednesday to departure on Friday, all staff on duty went the extra mile to make us feel welcome 🙏 . We would definitely be back. #Happy team Thank you all
thomas
couple
March 18, 2026
“Excellent stay”
Very friendly and nothing was too much trouble
Ken
couple
March 18, 2026
“Simple but clean and spacious”
Tischenko
family_with_children
March 15, 2026
“Great option in great location”
The hotel location is very handy, and was about 10-15 min of walk to every location we have planed to visit. The room was clean and up to standard, but the breakfast was the king of this trip - freshly backed pastry and delicious breakfast options set the great beginning to every day we stayed there.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Fruits, Breakfast options, Bar, Special diet menus (on request)
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas
General
Facilities for disabled guests, Family rooms, Non-smoking rooms, Lift, Safety deposit box, Heating, Non-smoking throughout, Air conditioning, Minimarket on site, WiFi available in all areas, Bicycle parking
Internet
Internet services, WiFi, Free WiFi
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Daily housekeeping, Private check-in/check-out, Ironing service, Vending machine (drinks), Vending machine (snacks), Lockers, Fax/photocopying, Luggage storage, Business centre, Dry cleaning, 24-hour front desk
Standard Double Room with Canal View
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views. The unit has 1 bed.
Standard Double Room with Free Breakfast
The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Standard Double Room with Free Breakfast - Accessible
The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Standard Room with Free Breakfast
The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with satellite channels.
Standard Twin Room - Free Breakfast
The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Standard Twin Room with Two Single Beds and Canal View
Offering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views. The unit has 2 beds.
Hotel Policies
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